Casino New Brunswick

Casino New Brunswick Review

Casino New Brunswick, located in Moncton, New Brunswick, is one of Atlantic Canada’s premier gaming and entertainment destinations. Opened in 2010, this world-class facility is known for its vibrant atmosphere, state-of-the-art gaming options, luxury accommodations, and a wide range of amenities designed to provide an unforgettable experience for visitors.

Casino New Brunswick: Your ultimate destination for gaming excitement, luxurious stays, and unforgettable entertainment in the heart of Moncton!

Location
Casino New Brunswick is strategically situated in the heart of Moncton, at 21 Casino Drive, Moncton, NB, E1G 0R7, making it easily accessible from various parts of the province and beyond. Its location near major highways and Moncton’s bustling city center ensures convenience for both local residents and tourists. Nestled in a scenic area, the casino also serves as a gateway to the natural beauty and attractions of New Brunswick.

History
Casino New Brunswick officially opened its doors in May 2010, marking a significant milestone in the entertainment landscape of Atlantic Canada. Initially developed by Sonco Gaming New Brunswick Limited Partnership, the casino aimed to create a multifaceted entertainment hub that would attract visitors from across the region and beyond. In 2015, the casino was acquired by Great Canadian Entertainment (formerly Great Canadian Gaming Corporation), a leading name in the Canadian gaming and hospitality industry. This acquisition solidified the casino’s position as a premier destination, benefiting from the parent company’s extensive expertise and resources.

License and Regulation
Casino New Brunswick operates under strict licensing and regulatory frameworks to ensure a fair and safe gaming environment. The facility is regulated by the New Brunswick Lotteries and Gaming Corporation (NBLGC), which oversees all gaming operations in the province. This ensures that the casino adheres to high standards of integrity, responsible gaming practices, and compliance with provincial laws.

General Overview
Casino New Brunswick offers a dynamic mix of gaming, entertainment, and hospitality services. The facility spans a significant area, featuring:

• Gaming Floor: Over 600 slot machines and 26 gaming tables offering a variety of popular games such as blackjack, roulette, and poker.
• Accommodations: A luxurious 4.5-star hotel with 126 modern rooms and suites.
• Entertainment: A spacious event center hosting concerts, comedy shows, and other live performances.
• Dining Options: Restaurants and bars that cater to diverse culinary tastes, including buffets and à la carte menus.

The casino is renowned for its commitment to providing exceptional service, ensuring that every guest enjoys a top-tier experience. Whether visiting for gaming, a weekend getaway, or a special event, Casino New Brunswick delivers unparalleled entertainment and comfort.

Gaming Options at Casino New Brunswick

Casino New Brunswick stands out as a leading gaming destination in Atlantic Canada, offering a wide variety of gaming options designed to cater to players of all experience levels. From thrilling slot machines to engaging table games, the casino provides a comprehensive gaming experience that appeals to both casual players and seasoned enthusiasts.

Slot Machines
The casino features an extensive collection of over 600 slot machines, ranging from classic reels to modern video slots with engaging themes and interactive features. Players can choose from a variety of denominations, ensuring that both budget-conscious guests and high rollers find options that suit their preferences. Many machines are equipped with progressive jackpots, offering the chance to win life-changing sums.

Popular slot machine categories at Casino New Brunswick include:

• Classic Slots: Traditional three-reel machines for those who enjoy a straightforward gaming experience.
• Video Slots: Modern games with vibrant graphics, bonus rounds, and immersive soundtracks.
• Progressive Jackpots: Machines linked to large-scale jackpots that grow with every spin.

Table Games
For those who enjoy the strategy and social interaction of table games, Casino New Brunswick offers a variety of options. With 26 gaming tables, guests can experience the excitement of classic games in a lively casino setting. Professional dealers ensure a smooth and enjoyable gaming experience.

Table games available at Casino New Brunswick include:

• Blackjack: A casino favorite where players aim to beat the dealer by getting as close to 21 as possible without exceeding it.
• Roulette: Featuring both American and European variations, players can try their luck by betting on numbers, colors, or ranges.
• Baccarat: A game of chance where players bet on whether the player or banker hand will win, or if the game will result in a tie.
• Craps: A dynamic dice game that draws enthusiastic crowds with its fast-paced action.
• Poker: Various poker games, including Texas Hold’em, offer thrilling opportunities for strategic play.

Electronic Table Games
For guests who prefer a modern twist, the casino also provides electronic versions of popular table games. These games combine the traditional rules with cutting-edge technology, offering a private and interactive experience.

High-Limit Gaming
Casino New Brunswick caters to high rollers with dedicated high-limit areas. These exclusive spaces offer elevated stakes and a more private environment, ensuring a premium gaming experience for players who enjoy larger bets and personalized service.

Responsible Gaming
Casino New Brunswick is committed to promoting responsible gaming practices. The casino provides tools and resources to help players manage their gaming activities, such as self-exclusion programs and educational materials about responsible play.

Gaming Schedule and Accessibility
The gaming floor is open daily from 10:00 AM to 2:00 AM, providing ample opportunities for guests to enjoy their favorite games. The layout of the gaming area is designed for accessibility and convenience, ensuring a comfortable experience for all visitors.

The wide range of gaming options at Casino New Brunswick makes it a top choice for anyone seeking excitement, strategy, and entertainment. With a focus on providing a safe and enjoyable environment, the casino ensures that every guest finds something to enjoy.

Payment Methods and Withdrawal Policies at Casino New Brunswick

Casino New Brunswick offers a variety of payment options to ensure convenient and secure transactions for its patrons. Guests can utilize traditional methods such as cash, credit cards, and debit cards for purchasing gaming credits or chips. Additionally, the casino provides on-site ATMs for easy access to cash.

Payment Methods:

• Cash: Direct cash transactions are accepted throughout the casino for gaming and other services.
• Credit Cards: Major credit cards, including Visa and MasterCard, are accepted for transactions.
• Debit Cards: Debit card payments are facilitated for seamless transactions.

Withdrawal Policies:

• Winnings Payout: Guests can redeem their gaming vouchers or chips for cash at the casino’s cashier cages.
• Jackpot Payouts: Larger winnings, such as jackpots, may require additional verification and processing time.

Restrictions and Considerations:

• Identification: Valid government-issued photo identification is required for transactions, especially for significant withdrawals.
• Transaction Limits: Certain payment methods may have minimum and maximum transaction limits. It’s advisable to check with the casino for specific details.
• Age Requirement: Patrons must be at least 19 years old to engage in gaming activities and financial transactions within the casino.

For the most accurate and up-to-date information regarding payment methods and withdrawal policies, guests are encouraged to contact Casino New Brunswick directly or visit their official website.

Loyalty Programs, Promotions, and Bonuses at Casino New Brunswick

Casino New Brunswick offers a variety of loyalty programs, promotions, and bonuses designed to enhance the gaming experience and reward patrons for their engagement.

Great Canadian Rewards Program

As part of the Great Canadian Entertainment network, Casino New Brunswick participates in the Great Canadian Rewards program. This loyalty program allows members to earn and redeem rewards across multiple destinations.

Earning Rewards:

• Reward Points: Accumulated through slot and electronic table game play, these points can be redeemed for free play.
• Comp Dollars: Earned on all gaming activity, Comp Dollars can be used at participating amenities, including dining and accommodations.

Tier Levels and Benefits:

The program features multiple tier levels, each offering unique benefits:

Tier Level	Tier Credits Required	Benefits
Club	0 – 499	Access to exclusive offers and promotions.
Preferred	500 – 2,499	Dining discounts and priority seating at select restaurants.
Premium	2,500 – 14,999	Complimentary room upgrades and late checkout (subject to availability).
Summit	15,000+	Waived hotel resort fees and additional premium benefits.

Note: Tier Credits are accumulated based on gaming activity and determine a member’s tier level.

Promotions and Bonuses

Casino New Brunswick regularly hosts a variety of promotions to enhance the guest experience. These promotions are subject to change; guests are encouraged to check the casino’s official website or contact Guest Services for the most current offerings.

How to Join

Enrollment in the Great Canadian Rewards program is free and can be completed online or at the casino’s Guest Services desk. Members gain access to personalized offers, promotions, and the ability to earn rewards across participating destinations.

For detailed information on current promotions, loyalty program benefits, and terms and conditions, please visit Casino New Brunswick’s official website or contact their Guest Services directly.

Dining Options at Casino New Brunswick

Casino New Brunswick offers a variety of dining experiences to cater to diverse culinary preferences, ensuring that guests enjoy exceptional meals in a vibrant atmosphere.

The Hub City Pub

Located on the casino floor, The Hub City Pub provides a casual dining environment with a diverse menu. Guests can enjoy a selection of modern dishes, complemented by a full-service bar offering a variety of beverages. The pub’s lively setting makes it an ideal spot for both dining and entertainment.

The Buffet at Casino New Brunswick

Also situated on the casino floor, The Buffet offers an array of dishes to satisfy various tastes. Guests can indulge in a range of options, from local favorites to international cuisine, all presented in a buffet style. The relaxed atmosphere and diverse menu make it a popular choice for many visitors.

Important Note

Both The Hub City Pub and The Buffet are located within the casino premises; therefore, patrons must be 19 years of age or older to enter these dining establishments. Currently, room service is not available.

For the most current information on menus, operating hours, and any special dining events, guests are encouraged to visit Casino New Brunswick’s official website or contact their Guest Services directly.

Entertainment and Nightlife at Casino New Brunswick

Casino New Brunswick in Moncton is a premier destination for entertainment and nightlife, offering a diverse array of events and venues to cater to various tastes.

Molson Canadian Centre

At the heart of the casino’s entertainment offerings is the Molson Canadian Centre, a state-of-the-art performance venue renowned for hosting a variety of events, including concerts, comedy shows, and theatrical performances. Equipped with cutting-edge sound and lighting systems, the centre provides an exceptional experience for attendees. Over the years, it has featured performances by renowned artists and entertainers, making it a cultural hub in the region.

Hub City Pub

For guests seeking a more intimate setting, the Hub City Pub offers a vibrant atmosphere with regular live music performances. Located within the casino, this venue showcases local and regional bands, providing free live entertainment that enhances the overall guest experience. The pub’s schedule features a variety of musical genres, ensuring there’s something for everyone.

Upcoming Events

Casino New Brunswick maintains a dynamic calendar of events, featuring a mix of musical acts, comedy shows, and special events. Guests are encouraged to check the casino’s official website or contact Guest Services for the latest information on upcoming performances and ticket availability.

Nightlife Experience

Beyond scheduled events, the casino offers a lively nightlife scene with its gaming floors, bars, and dining options. The combination of gaming excitement, live entertainment, and diverse culinary offerings creates a vibrant atmosphere that appeals to both locals and visitors.

For the most current information on entertainment schedules, event bookings, and nightlife offerings, guests are advised to visit Casino New Brunswick’s official website or contact their Guest Services directly.

Accommodations at Casino New Brunswick

Casino New Brunswick in Moncton offers luxurious accommodations designed to provide guests with a comfortable and memorable stay. The hotel features 126 spacious rooms and deluxe suites, each thoughtfully appointed to cater to the needs of both leisure and business travelers.

Room Types and Features

• Standard Rooms: These modern rooms are equipped with large windows offering city or mountain views, high ceilings, and spacious bathrooms featuring walk-in spa showers and bathrobes.
• Deluxe Suites: For guests seeking additional space and luxury, the deluxe suites provide separate living areas, enhanced amenities, and spectacular views, ensuring a premium experience.

Amenities

Guests at the hotel can enjoy a range of amenities designed to enhance their stay:

• Indoor Pool: A beautifully designed indoor pool offers a tranquil space for relaxation and leisure.
• Fitness Center: The well-equipped fitness center caters to guests looking to maintain their workout routines during their stay.
• Spa Services: The hotel provides spa services, including a hot tub, allowing guests to unwind and rejuvenate.

Booking Information

Reservations can be made directly through the hotel’s official website or by contacting their booking line at 1-877-859-7775.

Guests are encouraged to check for special deals and packages that may be available during their stay.

For the most current information on room availability, rates, and special offers, please visit Casino New Brunswick’s official website or contact their Guest Services directly.

Safety and Security at Casino New Brunswick

Casino New Brunswick prioritizes the safety and security of its guests and employees, implementing comprehensive measures to ensure a secure environment.

Regulatory Compliance

Operating under the oversight of the New Brunswick Lotteries and Gaming Corporation (NBLGC), the casino adheres to stringent regulations that mandate robust security protocols. These include the submission and approval of detailed security policies and procedures before commencing operations.

Surveillance Systems

The casino is equipped with advanced surveillance systems that monitor activities throughout the premises. This continuous monitoring helps deter and detect any suspicious behavior, ensuring the safety of all patrons and staff.

Trained Security Personnel

A dedicated team of trained security professionals is present on-site to address any concerns promptly. Their presence enhances the overall sense of safety within the casino.

Health and Safety Measures

In response to health concerns, such as the COVID-19 pandemic, Casino New Brunswick has collaborated with health authorities to implement measures aimed at preventing the spread of illnesses. These measures include enhanced cleaning protocols, social distancing guidelines, and other health-focused initiatives.

Age Restrictions and Identification

To maintain a secure environment, the casino enforces strict age restrictions, requiring patrons to be at least 19 years old. Valid government-issued photo identification is required for entry, ensuring compliance with legal age requirements.

Customer Support at Casino New Brunswick

Casino New Brunswick is dedicated to providing exceptional customer support to ensure a seamless and enjoyable experience for all guests.

Contact Information

Guests can reach the casino’s customer support team through the following channels:

• Phone: (506) 859-7770
• Email: [email protected]

These contact details are available for general inquiries, reservations, and specific information requests.

Guest Services

The Guest Services desk is located within the casino premises, where staff are available to assist with:

• Answering questions about gaming options, dining, and entertainment schedules.
• Providing information on promotions, loyalty programs, and membership benefits.
• Assisting with hotel reservations and accommodation inquiries.

Privacy and Responsible Gaming

Casino New Brunswick adheres to strict privacy policies to protect guest information. For details, guests can refer to the Casino NB Privacy Policy or request a copy by contacting the casino.

The casino also promotes responsible gaming and provides resources for guests seeking assistance. The on-site Responsible Gaming Information Centre offers educational materials and support services. For immediate help, guests can call 1-800-461-1234 for confidential information.

Nearby Attractions

Casino New Brunswick’s prime location in Moncton offers guests easy access to a variety of notable attractions:

• Magnetic Hill: A renowned optical illusion where vehicles appear to roll uphill when in neutral. This intriguing phenomenon is a must-see for visitors.
• Magnetic Hill Zoo: Adjacent to the casino, this zoo is home to a diverse array of animal species, providing an educational and enjoyable experience for all ages.
• Magic Mountain Water Park: Located nearby, this water park features a variety of slides, pools, and attractions, making it a perfect destination for family fun during the warmer months.
• Centennial Park: A short drive from the casino, this park offers walking trails, playgrounds, and picnic areas, ideal for outdoor relaxation and recreation.
• Tidal Bore: Witness the natural phenomenon of the tidal bore along the Petitcodiac River, where the incoming tide causes a wave to travel upstream. Viewing areas are accessible within Moncton.

These attractions, among others, make Casino New Brunswick not only a premier gaming destination but also a convenient base for exploring the cultural and natural highlights of the Moncton area.

Guest Reviews and Ratings

Casino New Brunswick in Moncton has garnered a range of feedback from visitors, reflecting diverse experiences across its various amenities.

Overall Ratings

• TripAdvisor: The casino holds a rating of 4 out of 5 stars based on 738 reviews, indicating a generally positive reception from guests.

Common Praise

• Entertainment: Guests appreciate the variety of entertainment options, including concerts and events, which enhance the overall experience.
• Dining: The buffet and other dining facilities receive favorable comments for their quality and selection.

Areas of Improvement

• Noise Levels: Some guests have reported issues with noise, particularly in rooms near elevators, affecting sleep quality.
• Pricing: There are mentions of room rates being higher during event nights, with some guests feeling the value did not match the cost.

Sample Guest Feedback

• A reviewer noted, “Rooms are clean and spacious and comfortable,” highlighting the quality of accommodations.
• Another guest mentioned, “Casino restaurant has a buffet that changes daily. Worth the price of the buffet,” reflecting satisfaction with the dining options.

Overall, Casino New Brunswick is recognized for its comprehensive entertainment offerings and quality services. Prospective visitors are encouraged to consult recent reviews and ratings to make informed decisions.

Overall Conclusion and Rating for Casino New Brunswick

Casino New Brunswick is a standout destination in Atlantic Canada, offering a comprehensive gaming, entertainment, and hospitality experience. Its luxurious accommodations, diverse gaming options, and dynamic entertainment lineup make it a popular choice for both casual visitors and avid gamers. The casino also benefits from a convenient location in Moncton, providing easy access to nearby attractions. While certain areas, such as noise control and pricing, could be improved, the overall guest experience is highly positive.

Ratings by Criteria

• Trust & Fairness: 9/10
  Casino New Brunswick operates under the strict regulations of the New Brunswick Lotteries and Gaming Corporation (NBLGC), ensuring transparency and fairness in its gaming operations. Its advanced surveillance systems and dedicated security measures enhance trust among patrons.
• Games & Software: 8/10
  The casino offers a wide variety of gaming options, including over 600 slot machines and 26 table games. While the selection is robust, expanding the library of electronic table games or adding innovative software could further enhance the experience.
• Bonuses & Promotions: 7/10
  The Great Canadian Rewards program provides loyalty benefits across multiple locations, but the casino’s promotions and bonuses could be more diverse and tailored to attract a broader audience.
• Customer Support: 8/10
  The casino provides multiple channels for customer support, including on-site Guest Services, phone, and email. Staff are professional and responsive, though adding a live chat feature could elevate accessibility.

Overall Score: 8/10

Casino New Brunswick delivers a well-rounded experience with its mix of gaming, dining, and entertainment offerings. While there is room for improvement in certain areas, its commitment to quality service and guest satisfaction makes it a reliable and enjoyable choice for visitors.

Frequently Asked Questions About Casino New Brunswick

1. Where is Casino New Brunswick located?
   Casino New Brunswick is located at 21 Casino Drive, Moncton, New Brunswick, Canada.
2. What gaming options are available at Casino New Brunswick?
   The casino offers over 600 slot machines, 26 table games, including blackjack, roulette, poker, baccarat, craps, and electronic table games.
3. Is there a loyalty program at Casino New Brunswick?
   Yes, the casino participates in the Great Canadian Rewards program, allowing guests to earn and redeem points across multiple locations.
4. Does Casino New Brunswick have a hotel?
   Yes, the casino has a 4.5-star hotel with 126 rooms and suites, featuring modern amenities such as an indoor pool, fitness center, and spa services.
5. What dining options are available at the casino?
   The casino features The Hub City Pub for casual dining and The Buffet, offering a variety of local and international cuisines.
6. What entertainment options are provided?
   The Molson Canadian Centre hosts concerts, comedy shows, and other live performances. The Hub City Pub offers live music regularly.
7. What are the payment methods accepted at Casino New Brunswick?
   Accepted methods include cash, debit cards, credit cards, and on-site ATMs are available for convenience.
8. Is there an age restriction for entering the casino?
   Yes, guests must be at least 19 years old to enter the casino and participate in gaming activities.
9. What safety measures are in place at Casino New Brunswick?
   The casino is equipped with advanced surveillance, trained security staff, and adheres to strict health and safety protocols.
10. Are there nearby attractions to visit?
    Yes, nearby attractions include Magnetic Hill, Magnetic Hill Zoo, Magic Mountain Water Park, Centennial Park, and the Petitcodiac River Tidal Bore.
11. What are the operating hours of Casino New Brunswick?
    The casino is typically open daily from 10:00 AM to 2:00 AM. Guests should confirm the current hours on the official website.
12. How can I contact customer support?
    Customer support is available via phone at (506) 859-7770 or email at [email protected].
13. Does the casino offer promotions or bonuses?
    Yes, the casino provides various promotions and bonuses, often linked to the Great Canadian Rewards program.
14. Can I host private events at Casino New Brunswick?
    Yes, the casino offers facilities for hosting private events and conferences. Contact Guest Services for more information.
15. What is the Great Canadian Rewards program?
    It is a loyalty program allowing members to earn tier points, Comp Dollars, and rewards that can be used at participating venues.
16. Does Casino New Brunswick support responsible gaming?
    Yes, the casino provides resources such as a Responsible Gaming Information Centre and access to confidential support services.
17. Is parking available at the casino?
    Yes, ample parking is available on-site for guests.
18. How can I book a hotel room at Casino New Brunswick?
    Rooms can be booked directly through the casino’s official website or by calling the reservation line.
19. Does the casino offer high-limit gaming?
    Yes, there are dedicated high-limit areas for players who prefer larger bets.
20. What are the customer reviews for Casino New Brunswick?
    The casino has generally positive reviews, with an average rating of 4 out of 5 on platforms like TripAdvisor, highlighting its entertainment and service quality.