Casino Rama

Casino Rama Review

Overview

Casino Rama is a premier destination for entertainment, dining, and gaming, open 24 hours a day, every day of the week.

• Phone: (705) 329-3325
• Address: 5897 Rama Road, Orillia, Ontario, Canada
• Hotel Reservations Phone: 1-800-832-7529
• Spa: Balance in Life Spa

Since its opening on July 31, 1996, Casino Rama has become Ontario’s only First Nations commercial casino, operated by Penn National Gaming. Located by the beautiful Lake Couchiching near Orillia, and just 1.5 hours north of Toronto, it’s managed under Ontario Lottery and Gaming (OLG) and stands as Canada’s largest single-site employer of Aboriginal people.

Casino Rama Resort: Ontario’s premier destination for 24/7 gaming, luxurious accommodations, and world-class entertainment

Gaming

Casino Rama spans an impressive 192,000 square feet and offers a diverse selection of gaming experiences:

• Slot Machines: Over 2,500 slots in various denominations, including classic, video, and progressive options. Try the Mighty Millionaire slots for a chance to win big!
• Table Games: With 110 tables, guests can play popular games such as blackjack, Caribbean stud, casino war, craps, baccarat, and roulette. Specialty games include blackjack switch, Mississippi stud, pai gow tiles, sicbo, Spanish 21, and Texas Hold’em.

Extended Gaming Selection

Casino Rama Resort offers a comprehensive selection of games to cater to a wide variety of preferences. The resort’s Electronic Table Games (ETG) section provides an interactive, high-tech gaming experience for popular table games like Blackjack and Roulette. These electronic tables enable players to experience the excitement of table games with digital enhancements, adding to the versatility of options at the casino.

High Limits Room

For guests seeking a premium experience, the High Limits Room offers a more private and exclusive gaming environment. This space includes high-stakes options for games like Squeeze Baccarat and Blackjack, with betting limits reaching up to $15,000. The luxurious ambiance and personalized service make it a popular choice among high-rolling players.

My Club Rewards Program

The My Club Rewards program at Casino Rama Resort allows guests to earn points and benefits based on their level of play. Membership is free and offers multiple tiers—Club, Gold, Platinum, and Diamond—each with increasing levels of rewards. Benefits for members include exclusive access to promotions, cashback opportunities, dining discounts, and complimentary tickets to events.

Reward Level	Benefits
Club	Basic membership, points on slots and table games
Gold	Cashback rewards, dining discounts
Platinum	Access to exclusive promotions, higher cashback rates
Diamond	VIP event tickets, premium seating, highest cashback rates

Promotions and Events

Casino Rama Resort frequently hosts special promotions tailored to enhance the gaming experience for members and guests. Regular promotions include tournaments, cashback events, and seasonal celebrations, allowing guests additional ways to win.

Hotel and Accommodations

Casino Rama’s hotel provides luxurious accommodations with 300 deluxe suites, designed to ensure a comfortable stay:

Room Type	Features
Deluxe Suites	Living area, gas fireplace, flat-screen TV, and additional seating.
Club Deluxe Suites	Access to a concierge lounge and private elevator.
Club Premium Suites	Jacuzzi tub, internet access, and in-room safe.

The Balance in Life Spa offers a range of relaxation services, including massages, facials, and pedicures. Guests can also enjoy amenities like an indoor pool, steam room, sauna, Jacuzzi, and a fully-equipped fitness center.

Dining Options

Casino Rama features a variety of dining experiences to suit every taste:

Restaurant	Description
Weirs Restaurant	Open 24 hours with classic menu items like skillets, cheeseburgers, and fish and chips.
St. Germain’s Steakhouse	AAA Alberta beef options, seafood like lobster and salmon, and an extensive wine list.
The Willow	Offers spicy shrimp, Peking duck, and over 75 Cantonese dishes, plus a buffet option.
Couchiching Court	All-you-can-eat buffet featuring meats, salads, pastas, and desserts.
Firestarter Lounge	Cozy, fireside dining with leather chairs, located off the hotel lobby.
Noodle Bar	Cantonese-style noodle bowls and customizable soups for a quick bite.
Cedar Restaurant	Features entrée-sized salads, short ribs, salmon, and appetizers.
Lombardi’s	Italian classics with terrace seating.
Legend’s Food Court	Quick snacks, coffee, and drinks for those who want to return to the action quickly.

Payment Methods and Withdrawal Options at Casino Rama Resort

Casino Rama Resort offers a variety of payment methods to accommodate guests’ preferences for gaming and other services.

Accepted Payment Methods:

• Cash: Guests can use cash for gaming activities, dining, and other on-site services.
• Debit Cards: Major debit cards are accepted for transactions throughout the resort.
• Credit Cards: Visa, MasterCard, and American Express are accepted for hotel bookings, dining, and other non-gaming services.
• Casino Credit: Qualified guests may apply for casino credit, allowing them to access funds directly at the gaming tables or slot machines.

Withdrawal Options:

• Cash Withdrawals: Guests can withdraw cash from ATMs located within the casino premises.
• Casino Credit Advances: Approved casino credit holders can obtain advances for gaming purposes.

Restrictions and Limitations:

• Age Requirement: Guests must be 19 years of age or older to enter the gaming floor. Those aged 21 or younger must also present a secondary piece of identification.
• Identification: Valid government-issued photo identification is required for all financial transactions, including cash withdrawals and casino credit applications.
• Casino Credit Approval: Approval for casino credit is subject to a credit check and verification process.
• Transaction Limits: Daily withdrawal limits may apply to ATM transactions, subject to the policies of the financial institution issuing the card.

For detailed information on payment methods, withdrawal options, and any associated fees or limitations, guests are encouraged to contact Casino Rama Resort directly or visit the Guest Services desk upon arrival.

Security Measures at Casino Rama Resort

Casino Rama Resort prioritizes the safety and security of its guests, employees, and assets through comprehensive measures:

Surveillance Systems

The resort employs advanced surveillance technology, including high-definition cameras strategically placed throughout the premises. These systems monitor gaming areas, entrances, and other key locations to ensure continuous oversight and deter potential misconduct.

Trained Security Personnel

A dedicated team of trained security professionals is present 24/7 to respond promptly to any incidents. Their responsibilities include routine patrols, access control, and assisting guests with security-related concerns.

Access Control

To maintain a secure environment, Casino Rama Resort enforces strict access control policies:

• Age Verification: Guests must be 19 years or older to enter the gaming floor. Individuals aged 21 or younger are required to present a secondary piece of identification.
• Identification Checks: Valid government-issued photo identification is required for entry and certain transactions, ensuring compliance with legal and regulatory standards.

Responsible Gaming Initiatives

The resort is committed to promoting responsible gaming through several programs:

• Self-Exclusion Program: Guests can voluntarily exclude themselves from gaming activities if they feel it is necessary.
• Personal Financial Restriction Program: This program allows patrons to set limits on their financial transactions within the casino, helping them manage their gaming activities responsibly.

Data Protection and Cybersecurity

Casino Rama Resort implements robust cybersecurity protocols to protect guests’ personal and financial information:

• Data Encryption: Sensitive data is encrypted during transmission and storage to prevent unauthorized access.
• Regular Audits: The resort conducts regular security audits and assessments to identify and address potential vulnerabilities.

Emergency Preparedness

The resort has comprehensive emergency response plans in place, including:

• Staff Training: Employees receive regular training on emergency procedures to ensure a swift and effective response to various situations.
• Coordination with Authorities: Casino Rama Resort collaborates with local law enforcement and emergency services to enhance overall safety and security.

Through these measures, Casino Rama Resort strives to provide a secure and enjoyable environment for all guests.

Additional Amenities and Services

Balance in Life Spa

Casino Rama Resort’s Balance in Life Spa provides a variety of luxurious treatments designed for relaxation and rejuvenation. Spa services include massages, facials, body wraps, and manicures/pedicures. Guests can choose from individual treatments or packages that combine multiple services for a full spa day experience. The spa also features facilities like an indoor saltwater pool, eucalyptus steam room, sauna, and whirlpool, ensuring a complete wellness retreat.

Event Center and Concerts

The Casino Rama Entertainment Centre seats up to 5,000 guests and is known for hosting big-name performers and unique entertainment events. The center regularly features top musical acts, comedy shows, and performances from internationally renowned entertainers. Past headliners include icons like Jerry Seinfeld, Diana Ross, and KISS. Events and concert schedules are frequently updated, and members can access exclusive ticketing offers or even free tickets based on their reward level.

Meeting and Event Spaces

Casino Rama Resort also offers meeting and event facilities for corporate functions, weddings, and special occasions. The resort provides flexible room setups, professional event planning services, and catering options to accommodate gatherings of various sizes. From small meetings to large celebrations, the event spaces are fully equipped with modern AV technology, ensuring a professional and memorable experience for all attendees.

Facility	Capacity	Description
Grand Hall	Up to 1,000 guests	Large events, weddings, and corporate functions
Boardrooms	10-20 guests	Intimate meetings and presentations
Pre-function Area	Flexible capacity	Space for receptions, networking, and informal gatherings

Shopping

For guests looking to indulge in some retail therapy, Casino Rama Resort offers an on-site gift shop featuring a range of products, from Casino Rama-branded merchandise to clothing, accessories, and unique souvenirs.

Entertainment and Nightlife

Casino Rama’s 5,000-seat entertainment center regularly hosts top-tier performers, including stars like Jerry Seinfeld, Diana Ross, and Carrie Underwood, as well as spectacular shows like Cirque De Soleil and Monkey King. Guests are encouraged to call ahead or check online for schedules and ticket availability. For exclusive access to certain events, members can subscribe to the casino’s newsletter and learn about free show tickets based on membership level.

Rewards and Deals

Casino Rama offers a Players Passport program that rewards members with increasing benefits based on play level. With levels ranging from Club to Diamond, rewards include complimentary dinner passes, show tickets, and cashback offers.

Casino Rama Resort: User Reviews and Ratings

Overall Rating:
Casino Rama Resort maintains a solid rating of 4 out of 5 stars on TripAdvisor, based on over 796 user reviews. This reflects a largely positive experience among guests, with the resort often praised for its comprehensive amenities and entertainment offerings.

Positive Feedback:
Guests frequently highlight the resort’s spacious, comfortable rooms and the attentive, professional staff. Dining options receive positive remarks for variety and quality, and the entertainment center is highly regarded for bringing in top-tier performers, adding significant value to the resort experience.

Areas for Improvement:
Some visitors mention the resort’s remote location (1.5 hours from Toronto) as a potential drawback, especially for travelers coming from the city. A few reviews suggest that certain facilities, such as the pool and spa, would benefit from occasional updates and maintenance to maintain their appeal.

In summary, Casino Rama Resort is well-regarded as a destination for gaming, entertainment, and hospitality, attracting both local guests and tourists looking for an all-in-one resort experience.

Overall Conclusion on Casino Rama Resort

Casino Rama Resort offers a well-rounded experience with its expansive gaming options, multiple dining venues, luxurious accommodations, and regular entertainment events featuring top performers. While it is a bit remote, the resort’s amenities and attentive service make it a desirable destination for those looking for a comprehensive gaming and leisure experience. Security measures, a strong loyalty program, and the commitment to responsible gaming further add to its appeal.

Here is an evaluation of Casino Rama Resort on a scale of 0 to 10 based on key criteria:

Criterion	Rating	Comments
Trust & Fairness	9	The resort is regulated by the Ontario Lottery and Gaming Corporation (OLG), ensuring strict standards and fair play. Security and responsible gaming initiatives are robust.
Games & Software	8	Offers a wide range of games, including high-stakes and electronic options, though the slot selection could be updated with more modern machines.
Bonuses & Promotions	8	The My Club Rewards program provides valuable perks, though regular bonuses may not be as frequent as in some online casinos.
Customer Support	9	Customer service is attentive, with support available 24/7 in various areas; minor improvements could further enhance response times.

Overall Rating: 8.5/10

Casino Rama Resort stands out for its commitment to quality service, fair play, and comprehensive offerings. Its combination of gaming, hospitality, and entertainment options makes it one of Ontario’s premier casino destinations.

Casino Rama Resort: Frequently Asked Questions (FAQs)

1. Is Casino Rama Resort open 24/7?
   • Yes, Casino Rama Resort is open 24 hours a day, seven days a week, allowing guests to enjoy gaming and amenities at any time.
2. What types of games are available at Casino Rama?
   • Casino Rama offers a wide variety of games, including over 1,800 slot machines, 110 table games, and high-stakes games in the High Limits Room. Guests can enjoy classics like Blackjack, Roulette, Baccarat, and electronic table games.
3. Are there any age restrictions for entering the casino?
   • Yes, guests must be at least 19 years old to enter the gaming floor. Those aged 21 or younger are also required to present a secondary piece of identification.
4. What dining options are available at Casino Rama?
   • Casino Rama features nine different restaurants, ranging from steakhouses and Cantonese cuisine to quick bites and buffets. Some popular options include St. Germain’s Steakhouse, The Willow, and Couchiching Court.
5. Does Casino Rama Resort have a loyalty program?
   • Yes, Casino Rama offers the My Club Rewards program, which allows guests to earn points and access benefits based on their level of play. Benefits include cashback, dining discounts, and exclusive access to events.
6. What amenities are available at the hotel?
   • The resort hotel includes luxurious suites, an indoor saltwater pool, sauna, steam room, Jacuzzi, and the Balance in Life Spa, offering treatments like massages and facials.
7. How can I withdraw funds or obtain cash at the casino?
   • Guests can use ATMs within the casino for cash withdrawals, or they can access casino credit (subject to approval) for gaming purposes.
8. What security measures does Casino Rama have?
   • Casino Rama Resort uses a comprehensive security system, including high-definition surveillance cameras and 24/7 security personnel. The resort also enforces age and identification checks and offers responsible gaming programs.
9. Are there promotions and bonuses for guests?
   • Yes, Casino Rama frequently runs special promotions, tournaments, and seasonal events. The My Club Rewards program also provides exclusive bonuses and cashback opportunities for members.
10. How far is Casino Rama from Toronto?
    • Casino Rama Resort is located approximately 1.5 hours north of Toronto, near Lake Couchiching in Orillia, Ontario.
11. Can I bring children or family members under 19 to Casino Rama?
    • While the gaming floor is restricted to those 19 and older, younger family members can accompany guests in non-gaming areas like restaurants and the hotel.
12. How do I book a hotel room at Casino Rama Resort?
    • Guests can make hotel reservations by calling the resort’s reservation line at 1-800-832-7529 or by booking online via the Casino Rama website.

These FAQs provide a quick reference for those planning a visit, covering everything from amenities and age restrictions to loyalty benefits and security measures.