Century Casino Edmonton

Century Casino Edmonton Review

Contact Information

• Address: 13103 Fort Road, Edmonton, Alberta, Canada
• Hotel Reservations: 1-866-599-6674
• Additional Information: Hotel available on-site

About Century Casino Edmonton

Century Casino Edmonton provides an exciting entertainment experience, featuring 752 slot machines and 34 table games. Located in Edmonton, Alberta’s capital and second-largest city, the casino sits amidst a variety of notable attractions. Edmonton is famed not only for its annual fringe theater festival, one of the largest worldwide, but also for the iconic West Edmonton Mall, the largest in North America. Additionally, Jasper National Park, Canada’s largest national park in the Rockies, lies nearby, offering stunning natural landscapes. For gaming enthusiasts, Century Casino offers ample opportunities with its array of slots and table games, along with on-site hotel accommodations and three dining options to enhance the experience.

Century Casino Edmonton: Where gaming excitement meets comfort, offering top-tier entertainment, dining, and hospitality all under one roof.

Gaming Options

Century Casino Edmonton houses a vast array of gaming options, catering to both slot and table game enthusiasts. The casino features a collection of 752 slot machines, including 160 penny slots for a more budget-friendly experience. Players can explore a range of denominations and game themes to suit varied preferences. For table game fans, there are 34 tables offering multiple game choices, such as 13 Blackjack tables, 2 Roulette tables, 5 Baccarat tables, 1 Craps table, and 13 Poker tables. Additionally, the casino includes a 24-hour Poker room that hosts weekly tournaments, providing excitement for poker aficionados.

High Limit Gaming and Betting Options

Century Casino Edmonton offers a luxurious High Limit Room for players seeking an elevated experience. This exclusive area features private gaming salons, providing guests with added privacy and comfort. In addition to slots and table games, Century Casino offers off-track betting, allowing guests to wager on live horse racing events. The betting area is conveniently located within the casino, giving fans easy access to races from across North America.

Game Type	Description	Availability
High Limit Room	Private, exclusive gaming area	Open daily
Off-Track Betting	Wager on live horse races	Betting windows on site

Hotel Accommodations

Guests seeking an extended stay will find a cozy on-site hotel with 26 rooms, ensuring a tranquil experience away from the bustle. The hotel provides daily special rates, and each room is equipped with convenient amenities, such as free underground heated parking and wireless internet access, allowing guests to stay connected during their visit.

Century Casino Hotel offers three room options: King Suite, Double Queen, and King Room. Each room includes modern amenities, such as pillow-top beds, ensuring a comfortable stay. Guests can also enjoy free underground heated parking and complimentary Wi-Fi. These options provide a restful retreat amid Edmonton’s vibrant entertainment scene.

Room Type	Description	Additional Amenities
King Suite	Spacious suite with king-size bed	Pillow-top bed, Wi-Fi, heated parking
Double Queen	Bright room with two queen beds	Wi-Fi, heated parking
King Room	Cozy room with king-size bed	Wi-Fi, heated parking

Dining Options

Visitors can enjoy a variety of dining experiences with three restaurants located on-site. One 31 Restaurant and Mingles Sports Lounge serve as the main dining venues. One 31, located in the hotel lobby, specializes in breakfast items, perfect for starting the day. Mingles, positioned within the casino, offers a wide array of appetizers, entrees, and indulgent desserts, catering to all dining preferences.

Century Casino Edmonton features several dining venues, each offering a unique experience:

1. Mid City Grill: Known for its diverse menu, including steak, seafood, and other popular grill items.
2. Century Sports Bar & Lounge: Provides a casual setting to enjoy appetizers, main dishes, and desserts. This venue also shows live sports events, making it ideal for fans.
3. Double Down Bar & Deli: Specializes in quick bites and cocktails in a casual bar-style setting.

Century Casino Edmonton’s Entertainment and Amenities

Century Casino Edmonton provides a variety of entertainment options and services designed to enhance the guest experience.

Winner’s Zone Loyalty Program

The Winner’s Zone rewards program allows guests to earn points for play, redeemable for various benefits. Members receive exclusive perks, such as weekly food and drink specials, along with other discounts and event access. The program is tiered, rewarding loyal patrons with additional advantages as they accumulate more points.

Tier	Benefits	Point Requirement
Basic	Weekly specials and offers	Sign-up
Silver	Discounted dining, event access	Intermediate points level
Gold	Priority seating, exclusive promotions	Higher points level
Platinum	VIP access to events, highest rewards	Top points level

Live Shows and Events

The Century Showroom hosts live performances, concerts, and special events. For those who enjoy comedy, Yuk Yuk’s Comedy Club provides laughter-filled evenings with live stand-up shows from top comedians. Check the casino’s event calendar for updates on upcoming performances and shows.

Event Hosting and Private Rentals

Century Casino Edmonton offers customizable spaces for private events, including business meetings, weddings, and private parties. The casino’s Showroom can be booked for larger events, with seating arrangements that can accommodate both intimate and larger gatherings. For smaller meetings or parties, private rooms within the casino are also available, complete with catering options from their in-house restaurants.

Venue	Description	Capacity
Showroom	Large event space, customizable seating	Up to 300 guests
Private Rooms	Intimate spaces for meetings or small events	Varies by room
Catering Service	Full-service catering from casino dining	Available on request

Century Casino Promotions and Deals

Century Casino Edmonton regularly offers seasonal promotions and giveaways for its guests. Current and upcoming promotions can be found in the Promotions section on their website, with prizes ranging from cash rewards to luxury experiences. For details on active promotions, visit their Promotions page to stay updated.

Promotion Type	Description
Slot Tournaments	Weekly competitions for cash prizes
Themed Giveaways	Seasonal giveaways with special rewards
Food & Beverage Specials	Discounted menu items at restaurants

Accessibility and Additional Services

Century Casino Edmonton is committed to making the venue accessible for all guests. The property features wheelchair-accessible entryways and elevators for easy access to all areas of the casino and hotel. Additionally, there is ample parking space in their underground heated lot, along with charging stations for electric vehicles.

Payment Methods and Cash Handling at Century Casino Edmonton

Century Casino Edmonton offers a variety of payment options to ensure a seamless experience for guests.

Accepted Payment Methods

• Credit and Debit Cards: Major credit cards, including Visa and MasterCard, are accepted for hotel bookings and dining services.
• Cash: Cash transactions are accepted throughout the casino for gaming activities, dining, and other services.
• Gift Cards: Century Casino Edmonton offers gift cards that can be used for hotel stays, dining, and merchandise.

Cash Handling Services

• ATMs: Automated Teller Machines are available on-site for guests to withdraw cash as needed.
• Cashier Services: The casino provides cashier services for chip redemption and other cash transactions.

For hotel reservations, a valid credit card is required at check-in, along with a CAD 100 security deposit. Please note that cash, debit, prepaid credit cards, or Visa Debit cards are not accepted for check-in purposes.

By offering multiple payment options and cash handling services, Century Casino Edmonton ensures a convenient and enjoyable experience for all guests.

Century Casino Edmonton: Important Restrictions and Guidelines

Century Casino Edmonton maintains a set of guidelines and restrictions to ensure a safe, enjoyable, and comfortable environment for all guests. Here are some key policies to keep in mind:

Age Restrictions

Guests must be at least 18 years old to enter the casino or participate in gambling activities. A valid ID is required upon entry to confirm age compliance.

Dress Code

While the casino maintains a casual dress code, guests are asked to wear appropriate attire. The casino reserves the right to refuse entry to individuals dressed in clothing deemed inappropriate or offensive.

Payment and Transaction Limits

While Century Casino Edmonton offers flexibility in payment methods, there are limits on certain transactions:

• ATM Withdrawals: Daily withdrawal limits apply as set by the cardholder’s bank.
• Betting Limits: Specific gaming tables, especially in high-limit areas, may have maximum betting limits. Guests can confirm these at each gaming table or at the cashier.

Smoking Policy

Century Casino Edmonton is a non-smoking facility. Guests who wish to smoke may use designated outdoor smoking areas to maintain a comfortable environment for all visitors.

Responsible Gaming Policy

The casino actively supports responsible gaming and provides resources for patrons seeking help with gambling-related issues. This includes access to self-exclusion programs and contact with support organizations.

By adhering to these policies, Century Casino Edmonton ensures that all guests enjoy a safe, welcoming, and respectful gaming experience.

Safety and Security at Century Casino Edmonton

Century Casino Edmonton prioritizes the safety and security of its guests, employees, and facilities. With dedicated staff, surveillance systems, and safety protocols in place, the casino aims to provide a secure environment for everyone.

Security Personnel

Century Casino Edmonton employs trained security staff who patrol the premises and monitor all activities to ensure guests’ safety. Security officers are stationed throughout the property, especially in high-traffic areas like gaming floors and entrances. Their primary responsibilities include:

• Conducting regular patrols of gaming areas, hotel spaces, and parking lots
• Assisting guests with any safety concerns
• Enforcing casino policies, including age and conduct guidelines

Surveillance Systems

The casino utilizes advanced surveillance technology, including closed-circuit television (CCTV) cameras, strategically placed throughout the property. This surveillance system operates around the clock, providing real-time monitoring and recording to detect and respond to any suspicious or concerning activities. Key features of the surveillance system include:

• High-resolution cameras covering the gaming floor, entrances, exits, and public spaces
• Continuous 24/7 monitoring by trained security professionals
• Real-time alerts for potential security risks, ensuring swift responses to any incidents

Health and Safety Measures

Century Casino Edmonton follows strict health and safety guidelines to ensure a clean and safe environment for guests. Key health protocols include:

• Regular sanitization of high-contact surfaces, including slot machines, gaming tables, and common areas
• Hand sanitizing stations located throughout the property
• Compliance with local and provincial health regulations, especially during public health concerns

Responsible Gaming and Guest Safety

In support of responsible gaming, Century Casino Edmonton provides guests with access to responsible gaming resources and support services. These resources help guests manage their gaming activities responsibly, and staff are trained to recognize signs of problem gambling. Key services include:

• Self-exclusion programs that allow guests to voluntarily restrict their access to the casino
• Information on support organizations and helplines for individuals seeking assistance

Emergency Protocols and First Aid

Century Casino Edmonton has established emergency response protocols to ensure prompt action in case of any emergency, such as a medical issue or evacuation. Key measures include:

• Trained staff available to assist with emergency situations, including basic first aid
• Clear evacuation procedures, with well-marked exits and staff assistance in guiding guests to safety
• Access to first aid supplies on-site

By implementing comprehensive security measures, Century Casino Edmonton ensures that every guest can focus on enjoying their visit in a safe, well-monitored environment.

User Ratings and Reviews for Century Casino Edmonton

Century Casino Edmonton holds an average rating of 4 out of 5 stars on platforms like Tripadvisor, based on guest feedback. With a mix of positive experiences and constructive critiques, here’s an overview of the most common points raised in reviews.

Positive Feedback

• Cleanliness and Comfort: Guests consistently praise the cleanliness and comfort of the hotel rooms, especially the king-size beds. One reviewer commented, “Room was very clean… King-size bed was comfortable.”
• Dining Experience: The on-site restaurants are a highlight for many visitors, who appreciate the quality and generous portions. A guest noted, “Great food! Generous portions!… Service was excellent!”

Areas of Concern

• Customer Service: Some reviews mention dissatisfaction with the professionalism of certain staff members. One reviewer stated, “The place is rundown and the staff are unprofessional.”
• Room Amenities: Issues with room heating have also been reported, with one guest sharing, “The heat was stuck on… No discount, but a free $9 breakfast? No thanks.”

Overall, while Century Casino Edmonton is appreciated for its comfortable rooms and dining options, some guests have highlighted areas for improvement, particularly in customer service and room amenities.

Overall Assessment of Century Casino Edmonton

Century Casino Edmonton offers a comprehensive entertainment experience with an extensive selection of gaming options, comfortable on-site accommodations, and multiple dining and entertainment venues. Its convenient amenities, along with efforts in maintaining safety and security, make it an attractive destination for both locals and visitors. However, feedback reveals some areas that could benefit from enhancement, particularly in customer service and room amenities.

Here is a rating breakdown based on key criteria:

Criterion	Rating (0–10)	Description
Trust & Fairness	8/10	Well-regarded for upholding gaming standards and offering a secure environment with 24/7 surveillance. Licensed in Alberta, providing fair and reliable gaming.
Games & Software	10/10	A wide variety of games, including 750+ slots and 34 table games, as well as high-limit and off-track betting options.
Bonuses & Promotions	7/10	Offers Winner’s Zone rewards and regular seasonal promotions, though promotions could be expanded.
Customer Support	6/10	While there is support on-site, customer service quality varies; some guests have reported issues with staff professionalism.

Overall Rating: 7.5/10

Century Casino Edmonton is a strong choice for gaming and entertainment in Edmonton, particularly appealing for its range of games and dining options. Improvements in customer support and expanded promotions could further enhance the guest experience.

Frequently Asked Questions (FAQ) about Century Casino Edmonton

1. What types of games are available at Century Casino Edmonton?
   Century Casino Edmonton offers over 750 slot machines, including penny slots, as well as 34 table games such as Blackjack, Roulette, Baccarat, Craps, and Poker. A 24-hour Poker room and a high-limit area are also available.
2. What dining options are there at Century Casino Edmonton?
   The casino features three on-site restaurants: Mid City Grill for diverse grill items, Century Sports Bar & Lounge with a sports-viewing atmosphere, and Double Down Bar & Deli for quick bites and cocktails.
3. Does the casino have a hotel?
   Yes, Century Casino Edmonton has a cozy on-site hotel with 26 rooms, offering King Suites, Double Queen rooms, and King rooms. Each room includes free Wi-Fi, pillow-top beds, and underground heated parking.
4. What is the minimum age requirement to enter the casino?
   The legal gambling age in Alberta is 18, and all guests must present valid identification to enter Century Casino Edmonton.
5. Does Century Casino Edmonton have a rewards program?
   Yes, Century Casino Edmonton offers the Winner’s Zone rewards program. Members can earn points based on play, redeemable for discounts on food, beverages, and exclusive promotions.
6. Are there any restrictions on payment and cash handling?
   Century Casino Edmonton accepts major credit cards, debit cards, cash, and casino gift cards. ATM services are available, and daily transaction limits apply for some payment methods.
7. What safety and security measures are in place?
   The casino has a 24/7 surveillance system, trained security personnel, and designated smoking areas. Health and safety protocols, such as regular sanitization and accessible hand sanitizing stations, are also maintained.
8. Are there live performances or entertainment events?
   Yes, Century Casino Edmonton hosts live shows in its Showroom, including concerts and comedy nights. The event calendar on the casino’s website provides updates on upcoming performances.
9. Is there parking available?
   Yes, the casino offers free underground heated parking for hotel guests, ensuring a convenient and safe parking experience, especially during cold weather.
10. What is the casino’s dress code?
    The dress code is casual, but guests are required to wear appropriate attire. The casino reserves the right to deny entry for inappropriate clothing.
11. What responsible gaming resources does the casino offer?
    Century Casino Edmonton supports responsible gaming with self-exclusion options and access to support services for guests seeking assistance.
12. Are there any promotions or bonuses offered?
    Seasonal promotions, slot tournaments, and Winner’s Zone loyalty rewards are available. Guests can check the casino’s website for the latest promotions and events.
13. Does the casino allow smoking?
    Century Casino Edmonton is a non-smoking facility, though outdoor smoking areas are provided for guests who wish to smoke.

These FAQs cover the essentials about visiting, gaming, dining, and safety at Century Casino Edmonton, helping guests make the most of their experience.