Elbow River Casino

Elbow River Casino Review

Operating Hours and Contact Information

• Casino Hours: Daily from 10:00 AM to 3:00 AM
• Poker Room Hours: Open 24/7
• Phone Number: (403) 266-4355
• Address: 1919 Macleod Trail, Calgary, Alberta, Canada

Elbow River Casino is a vibrant gaming and entertainment hub located in the heart of downtown Calgary. Renowned for its expansive gaming options and diverse dining and nightlife offerings, it’s a popular destination for locals and tourists alike. With a prime location just steps from major landmarks like the Stampede Grounds and the Victoria Park train station, the casino offers easy access to shopping, cultural spots, and excellent views of the Calgary Tower.

Elbow River Casino: Calgary’s premier destination for gaming, dining, and live entertainment, all in the heart of downtown

The casino’s Roman-inspired architecture, featuring terracotta brickwork and modern glass details, provides a sophisticated ambiance. Spanning an impressive 80,000 square feet, Elbow River Casino underwent a $35 million renovation in 2005, adding a second floor and a 200-seat entertainment venue.

Gaming Experience

Slot Machines
Elbow River Casino houses over 600 slot machines, ranging from classic to video formats. These machines cater to various budgets, with denominations from $0.01 to $1. The selection includes in-house progressive jackpots and Video Lottery Terminals (VLTs), providing opportunities for big wins.

Table Games
The casino features 30 table games, offering options for all skill levels and betting preferences. Players can enjoy popular games such as:

• Baccarat
• Blackjack
• Craps
• Tile Pai Gow
• Ultimate Texas Hold’em
• Caribbean Stud Poker
• Roulette

Betting limits range from $5 to $1,000, ensuring accessibility for casual players and high-rollers alike. The exclusive high-limit baccarat room caters to the latter, providing a private and luxurious gaming environment.

Poker Room
Open 24/7, the poker room specializes in Texas Hold’em games with stakes ranging from 4-8 to 20-40. This dedicated space is perfect for both seasoned players and newcomers seeking a competitive poker environment.

Race Sportsbook
For horse racing enthusiasts, the casino offers a race sportsbook. Patrons can also place telephone account bets, enabling them to wager on races from the comfort of their own homes.

Payment and Withdrawal Methods at Elbow River Casino

Elbow River Casino offers a variety of payment and withdrawal options to accommodate the diverse preferences of its patrons.

Accepted Payment Methods:

• Cash: The most straightforward method, allowing immediate play upon exchange.
• Debit Cards: Major debit cards are accepted for transactions, providing a convenient alternative to cash.
• Credit Cards: While primarily used for purchasing chips or tokens, it’s advisable to check with the casino regarding any associated fees or restrictions.
• Casino Chips: Players can purchase chips at designated cashier stations for use at table games.

Withdrawal Methods:

• Cash: Winnings can be cashed out directly at the cashier’s cage.
• Debit Card Refunds: If a debit card was used for purchasing chips, some casinos offer the option to refund winnings back to the card.
• Check: For larger sums, the casino may issue a check upon request.

Transaction Limits and Policies:

• Minimum and Maximum Bets: Betting limits vary by game, with some tables accommodating bets from $5 up to $1,000.
• Withdrawal Limits: While specific daily withdrawal limits are not publicly detailed, it’s common for casinos to have policies in place. For substantial winnings, arrangements can be made for secure payouts, potentially via check or bank transfer.
• Identification Requirements: For significant transactions, especially withdrawals, valid government-issued identification is required to verify the patron’s identity.

Additional Considerations:

• Foreign Currency Exchange: Elbow River Casino allows patrons to bring U.S. dollars, which can be exchanged at the casino.
• Responsible Gaming Measures: The casino offers a self-exclusion program, allowing guests to voluntarily withdraw from gambling activities for a specified period.

For the most accurate and up-to-date information regarding payment and withdrawal options, patrons are encouraged to contact Elbow River Casino directly or visit their official website.

Dining Options

Elbow River Casino boasts a variety of dining experiences to suit all tastes:

Sammy’s Sports Bar
Sports fans can enjoy this lively venue, adorned with Calgary Flames memorabilia and equipped with nine big-screen HD TVs and two HD projectors. Highlights from the menu include:

• Poutine Burger
• Potato Skins
• Mesquite Strip Loin
• St. Louis Ribs

Jester’s Buffet
A favorite for seasonal dining, Jester’s Buffet serves up a range of options, including:

• Continental and Asian cuisine from Thursday to Saturday
• An all-you-can-eat Sunday brunch from 11:00 AM to 1:30 PM for just $10.99

Jester’s Deli
For a quicker bite, Jester’s Deli offers casual fare such as:

• Pizza
• Fried Chicken
• Vietnamese Subs

Entertainment and Nightlife

The casino’s nightlife offerings ensure there’s never a dull moment:

Bayou Stage
This venue features live music every Friday and Saturday night, along with a dance floor for guests looking to unwind and enjoy the beat.

Yuk Yuk’s Comedy Club
Fans of stand-up comedy can catch rotating acts every Thursday, Friday, and Saturday at Yuk Yuk’s.

Sammy’s Sports Bar
For a more relaxed evening, patrons can watch their favorite games in a sports-centric environment.

Community Engagement and Charitable Contributions

Elbow River Casino operates within Alberta’s charitable gaming model, meaning the company shares net proceeds with charitable organizations. These organizations are licensed by the Alberta Gaming, Liquor and Cannabis Commission (AGLC) and reinvest their portion back into the Calgary community through various projects and services. Additionally, the casino supports local bands by featuring live music every Friday and Saturday night.

Recent Developments

In early 2024, Elbow River Casino began negotiations for a new collective agreement with its employees. The union bargaining committee met with management to exchange proposals, aiming to secure fair terms for the workforce. These negotiations are part of the casino’s ongoing efforts to maintain a positive working environment and ensure the well-being of its staff.

Promotions and Special Events

Elbow River Casino frequently offers special promotions and events to enhance the guest experience. These include giveaways, gaming tournaments, and themed nights. Seasonal promotions often feature holiday-themed events, adding extra excitement for visitors.

For example, poker players can enjoy weekly tournaments, while slot players may benefit from progressive jackpot events. Regular updates on promotions are available on the casino’s official website.

Responsible Gaming Commitment

Elbow River Casino is committed to promoting responsible gambling. The facility adheres to Alberta Gaming, Liquor, and Cannabis (AGLC) guidelines, providing resources and tools to ensure a safe and enjoyable gaming environment. Visitors can access self-exclusion programs, brochures, and trained staff to discuss responsible gambling practices.

Learn more about their responsible gaming initiatives on their responsible gaming page.

Corporate and Private Events

Elbow River Casino provides unique spaces and services for hosting corporate or private events. With a range of customizable options, the casino accommodates gatherings of all sizes, from small meetings to large celebrations.

Features of Event Hosting at Elbow River Casino:

• 200-seat entertainment room
• Catering options from Jester’s Buffet or Deli
• Entertainment packages including live music or comedy acts

Booking inquiries can be made through their contact page on the official website.

Accessibility Features

Elbow River Casino ensures accessibility for all guests, including those with mobility challenges. The casino features:

• Wheelchair-accessible entrances and gaming areas
• Elevators to access both floors
• Dedicated parking spaces for those with disabilities

This inclusive approach ensures a welcoming environment for all visitors.

Security and Guest Safety

The casino prioritizes the safety and security of its patrons and staff. With 24/7 surveillance, a visible security presence, and trained personnel, Elbow River Casino maintains a safe environment.

Additional measures include:

• Secure underground parking
• On-site medical assistance for emergencies
• A no-tolerance policy for disruptive behavior

Visitors can feel confident enjoying their time at the facility.

Future Plans and Developments

Elbow River Casino has outlined several long-term goals aimed at enhancing its facilities and services. Planned developments include:

• Upgraded gaming technology for slot machines and table games
• Renovations to expand dining options and improve interior aesthetics
• Additional entertainment offerings, such as themed nights and exclusive shows

Stay updated on future announcements by visiting their news section.

These new sections highlight the casino’s diverse offerings and commitments, further establishing it as a leading entertainment destination in Calgary.

Nearby Attractions

Elbow River Casino’s prime location in downtown Calgary places it within close proximity to several notable attractions:

• Calgary Tower: Approximately 1 kilometer from the casino, this iconic 190.8-meter structure offers panoramic views of the city and the surrounding Rocky Mountains. Visitors can enjoy a glass-floor experience and dine at the revolving Sky 360 restaurant.
• Scotiabank Saddledome: Located about 500 meters away, this arena hosts Calgary Flames hockey games, concerts, and various events throughout the year.
• Stampede Park: Just a block from the casino, Stampede Park is home to the annual Calgary Stampede, often referred to as “The Greatest Outdoor Show on Earth.” The park also hosts numerous exhibitions, concerts, and events year-round.
• Glenbow Museum: Situated approximately 1.5 kilometers from Elbow River Casino, Glenbow Museum offers extensive art and history exhibits, providing insights into Western Canadian culture and heritage.
• Stephen Avenue Walk: About 1 kilometer away, this historic pedestrian mall features a variety of shops, restaurants, and entertainment venues, making it a popular destination for both locals and tourists.
• Fort Calgary: Located roughly 2 kilometers from the casino, Fort Calgary is a National Historic Site that explores the city’s origins and the history of the North-West Mounted Police.
• Calgary Zoo: Approximately 3 kilometers away, the Calgary Zoo is home to a diverse range of animals and botanical gardens, offering educational exhibits and seasonal events.

These attractions provide a variety of experiences, from cultural and historical explorations to entertainment and dining, all within a short distance from Elbow River Casino.

User Reviews and Ratings

Elbow River Casino has garnered a range of feedback from patrons, reflecting diverse experiences.

User Ratings:

• Google Reviews: The casino holds an average rating of 3.9 out of 5 stars, based on over 1,700 reviews.
• TripAdvisor: On TripAdvisor, Elbow River Casino has an average rating of 3.5 out of 5 stars, compiled from 52 reviews.

Common Positive Feedback:

• Friendly Staff: Many visitors commend the courteous and attentive staff, enhancing the overall experience.
• Diverse Gaming Options: Guests appreciate the wide array of gaming choices, including numerous slot machines and table games.
• Entertainment and Dining: The live music performances and variety of dining options receive positive mentions for adding value to the visit.

Common Criticisms:

• Aging Facilities: Some patrons note that certain areas of the casino appear dated and could benefit from renovations.
• Crowded Tables: On weekends, the gaming tables can become crowded, leading to longer wait times for players.
• Food Quality: A few reviews mention that the food quality, particularly at the buffet, could be improved.

Overall Assessment of Elbow River Casino

Elbow River Casino is a well-established entertainment hub in Calgary, offering a robust mix of gaming options, dining experiences, and live entertainment. Its prime downtown location and proximity to major attractions make it a convenient choice for both locals and tourists. The casino’s Roman-inspired architecture and spacious gaming floors provide a welcoming ambiance. However, there are areas where improvement could enhance the overall guest experience, such as facility upgrades and food quality.

Rating Breakdown

Criterion	Score (0-10)	Explanation
Trust & Fairness	8/10	The casino operates under Alberta Gaming, Liquor, and Cannabis Commission (AGLC) regulations, ensuring integrity and fairness in its operations. Responsible gaming initiatives are in place, but transparency on payout percentages could be enhanced.
Games & Software	8/10	Offers a wide selection of slot machines, table games, and a dedicated poker room. Progressive jackpots and modern electronic games enhance the gaming variety.
Bonuses & Promotions	7/10	Regular promotions and tournaments are available, but more frequent or diversified bonuses, particularly for new players, could increase appeal.
Customer Support	8/10	The staff is praised for their friendliness and attentiveness. However, some patrons have noted that peak hours can lead to longer wait times for assistance.

Final Rating: 7,75/10

Elbow River Casino provides a solid gaming and entertainment experience, bolstered by its location and variety of offerings. It remains a popular destination in Calgary, particularly for those seeking a combination of gaming excitement and access to nearby attractions. Some areas, such as facility updates and enhanced promotional offerings, could elevate the experience further. Overall, it is a reliable choice for a night of fun and gaming.

Frequently Asked Questions (FAQ) about Elbow River Casino

1. What are the operating hours of Elbow River Casino?

• The casino operates daily from 10:00 AM to 3:00 AM, with the poker room open 24/7.

2. Where is Elbow River Casino located?

• The casino is located at 1919 Macleod Trail, Calgary, Alberta, Canada.

3. What types of games are available at the casino?

• The casino features 600+ slot machines, table games such as blackjack, roulette, baccarat, craps, and a 24/7 poker room.

4. Is there parking available?

• Yes, secure underground parking is available for guests.

5. Does the casino offer any dining options?

• Yes, it offers Sammy’s Sports Bar, Jester’s Buffet, and Jester’s Deli, catering to a variety of tastes.

6. Are there live entertainment options?

• Yes, the casino hosts live music on the Bayou Stage and comedy shows at Yuk Yuk’s Comedy Club.

7. Are there any accommodations nearby?

• While there are no hotels on-site, nearby options include Hotel Arts, Calgary Marriott Downtown, and Premier Executive Suites.

8. Does the casino have a loyalty program?

• Yes, the Jester’s Club Rewards program offers discounts, free beverages, and other perks for members.

9. What payment methods are accepted?

• The casino accepts cash, debit cards, credit cards, and casino chips for gaming.

10. Are there any responsible gaming measures in place?

• Yes, the casino follows AGLC guidelines and offers resources like self-exclusion programs and brochures on responsible gambling.

11. Are there age restrictions for entry?

• Yes, guests must be 18 years or older to enter the casino.

12. Can I bet on horse racing?

• Yes, the casino has an Off-Track Betting facility and allows telephone account betting.

13. Are there any restrictions on withdrawals?

• Withdrawal limits may apply, especially for large sums, and valid ID is required for significant payouts.

14. Are promotions and bonuses available?

• Yes, the casino offers periodic promotions, tournaments, and seasonal events. Check their website for current offers.

15. What attractions are near Elbow River Casino?

• Nearby attractions include the Calgary Tower, Stampede Grounds, Studio Bell, and Prince’s Island Park.

16. How can I contact the casino for more information?

• You can reach them at (403) 266-4355 or visit their website at elbowrivercasino.com.