Land-Based Casinos in Canada » Gateway Casinos London 

3 Reasons to Choose Gateway Casinos London:
Extensive Gaming Selection: Over 750 slot machines and classic table games.
Exciting Promotions: Frequent events and rewards through My Club Rewards.
Prime Location: Situated in the vibrant Western Fair District with nearby attractions.

Pros
  • Extensive Gaming Selection
  • My Club Rewards Loyalty Program
  • Live Entertainment Options
  • Proximity to Local Attractions
  • Secure and Regulated Environment
  • 24/7 Customer Support
  • On-Site Dining at Getaway Restaurant
  • Frequent Promotions and Events

Cons
  • No On-Site Hotel
  • Limited Poker Options
  • Mixed Guest Reviews
  • Occasional Service Delays
  • Few High-Value Bonuses
  • Changes After Rebranding Displeased Some Patrons
  • Dining Options Focused on One Venue

Gateway Casinos London (Ex Western Fair Raceway Slots) Review

Location and Setting
Gateway Casinos London is situated in the vibrant city of London, Ontario, Canada, specifically within the Western Fair District. The casino is strategically located to cater to both local residents and visitors from neighboring regions, offering convenient access and a dynamic entertainment experience. Its proximity to other attractions in the Western Fair District makes it a popular destination for leisure and entertainment.

Gateway Casinos London: Your ultimate destination for thrilling gaming, exceptional dining, and unforgettable entertainment in the heart of Ontario.

History and Evolution
Originally known as Western Fair Raceway Slots, the casino opened as part of the Western Fair District, a hub for exhibitions, horse racing, and community events. In 2017, a significant milestone occurred when the property became part of Gateway Casinos & Entertainment Limited, one of Canada’s largest and most prominent gaming and entertainment operators. Following the acquisition, the facility was rebranded as Gateway Casinos London, marking a new chapter in its operations and aligning it with the Gateway brand’s vision of enhanced gaming and entertainment.

Licensing and Regulation
Gateway Casinos London operates under the strict regulatory oversight of the Alcohol and Gaming Commission of Ontario (AGCO), ensuring that all gaming activities meet the highest standards of fairness, integrity, and transparency. The casino’s operations are compliant with Ontario’s gaming laws, providing patrons with a safe and responsible gaming environment.

Name Transition and Network Integration
The transition from Western Fair Raceway Slots to Gateway Casinos London was more than a simple name change; it represented a shift in the casino’s identity and operational strategy. As part of the Gateway Casinos network, the venue gained access to enhanced resources, modernized gaming facilities, and a broader entertainment offering. Gateway Casinos & Entertainment Limited operates numerous properties across Canada, and its expansion into London brought a new level of professionalism and innovation to the local gaming industry.

General Description
Gateway Casinos London is a modern entertainment complex that combines a wide variety of gaming options with dining and hospitality. The casino features an array of slot machines and table games, catering to both novice and experienced players. Its integration with the Western Fair District adds a unique charm, as visitors can enjoy not only the casino but also events, exhibitions, and other attractions in the area. The facility’s atmosphere is designed to be welcoming and inclusive, providing an enjoyable experience for all guests.

Gaming Options at Gateway Casinos London

Gateway Casinos London offers a diverse array of gaming experiences designed to cater to a wide range of player preferences. Below is an overview of the gaming options available:

Slot Machines

The casino boasts a selection of over 750 slot machines, featuring a variety of game types and denominations to suit different player tastes. The slot floor includes video slots, traditional reel (stepper) machines, keno, and poker machines. Players can enjoy both the latest game releases and classic favorites. Notable slot titles available include:

  • Jurassic Park
  • Double Diamond
  • Lightning Cash
  • Bonus Times
  • Wheel of Fortune
  • Buffalo
  • Madame X
  • Ultra Stacks Rising Dragon
  • Wild Frontier

These machines offer betting options ranging from penny slots to higher-limit games, ensuring that both casual players and high rollers can find suitable options.

Table Games

For enthusiasts of traditional casino table games, Gateway Casinos London provides a variety of options. Players can engage in classic games such as:

  • Blackjack
  • Mississippi Stud Poker
  • Mini-Baccarat

These games are designed to offer an authentic and engaging casino experience, appealing to both seasoned players and newcomers alike.

Electronic Table Games (E-Games)

In addition to traditional table games, the casino features an electronic gaming area with 28 interconnected stations, providing a high-energy and modern gaming environment. The electronic table games available include:

  • Blackjack
  • Roulette
  • Sic Bo
  • Craps
  • Baccarat

These automated and video gaming options offer a contemporary twist on traditional table games, allowing for a unique and dynamic gaming experience.

Summary of Gaming Options

Gaming TypeExamplesNotes
Slot MachinesJurassic Park, Double Diamond, Lightning Cash, Wheel of Fortune, BuffaloOver 750 machines with various denominations and game types.
Table GamesBlackjack, Mississippi Stud Poker, Mini-BaccaratClassic table games for traditional casino enthusiasts.
Electronic Table GamesElectronic versions of Blackjack, Roulette, Sic Bo, Craps, Baccarat28 interconnected stations offering automated and video gaming experiences.

Gateway Casinos London strives to provide a comprehensive gaming environment that caters to a wide range of player preferences, ensuring an enjoyable experience for all guests.

Payment Methods and Withdrawal Policies at Gateway Casinos London

Gateway Casinos London offers patrons a variety of payment options to enhance their gaming experience. Accepted payment methods include major credit cards, debit cards, and cash transactions. For those interested in cashless gaming, the casino provides options such as front money accounts and cash advances on credit cards, subject to approval and applicable fees.

Regarding withdrawals, winnings can be collected directly at the casino’s cashier cages. For substantial amounts, the casino may implement specific procedures to ensure security and compliance with regulatory standards. It’s important to note that certain transactions, especially large cash dealings, may require patrons to present valid government-issued photo identification. Additionally, transactions exceeding specific thresholds might necessitate the completion of mandatory reporting forms to adhere to federal and provincial regulations.

The casino is committed to responsible gaming and strictly enforces policies to prevent money laundering and other illicit activities. As such, there may be limitations on the amounts that can be deposited or withdrawn within certain timeframes. For the most accurate and up-to-date information on payment methods, withdrawal procedures, and any associated restrictions, patrons are encouraged to contact Gateway Casinos London directly or visit their official website.

Loyalty Programs, Promotions, and Bonuses at Gateway Casinos London

Gateway Casinos London offers a variety of loyalty programs, promotions, and bonuses to enhance the gaming experience for its patrons.

My Club Rewards Program

The My Club Rewards program is a complimentary loyalty initiative designed to reward frequent visitors. Enrollment is straightforward: guests can sign up at the Guest Services desk by presenting valid identification. Membership provides access to exclusive promotions, events, and the opportunity to earn points during play, which can be redeemed for various rewards.

Current Promotions

Gateway Casinos London regularly hosts a range of promotions to enhance the guest experience. As of January 2025, notable promotions include:

  • Cash Hit: On January 24, guests have the chance to win a portion of $7,000 in cash through draws held at 3 PM ($1,000), 5 PM ($1,000), 7 PM ($2,000), and 9 PM ($3,000). Participants can earn ballots during gameplay to increase their chances of winning.
  • Check Your Cheque: Running from January 3 to 31, this promotion offers over $1 million in cash and prizes. Guests can swipe daily for a chance to win up to $100,000 in cash on January 31.
  • Give Us Your Email: By providing their email address, guests receive $5 in free play. New My Club Rewards members receive an additional $5 in free play upon signing up.
  • Burger Bender: Until February 23, patrons can enjoy a selection of five chef-curated burgers at Match Eatery & Public House, featuring both returning favorites and new creations.

Lucky Lotto Bonus

Guests who redeem a winning OLG lottery ticket at the casino can earn a 10% bonus in free play. To qualify, individuals must be 19 years or older and members of the My Club Rewards program.

These programs and promotions are designed to provide added value and excitement for guests, enhancing their overall experience at Gateway Casinos London.

Dining Options at Gateway Casinos London

Gateway Casinos London offers a variety of dining experiences to complement its gaming and entertainment offerings. The primary dining venue within the casino is the Getaway Restaurant, which provides guests with a diverse menu in a welcoming atmosphere.

Getaway Restaurant

The Getaway Restaurant is designed to cater to a wide range of culinary preferences, offering an array of dishes from light snacks to hearty meals. The menu features a selection of breakfast items, soups, salads, appetizers, and main courses, ensuring that there is something to satisfy every palate.

Menu Highlights

  • Breakfast: Guests can start their day with classic breakfast options, including traditional favorites and contemporary dishes.
  • Soups & Salads: A variety of freshly prepared soups and salads are available for those seeking lighter fare.
  • Appetizers: The appetizer selection includes a range of savory snacks, perfect for sharing or as a prelude to the main course.
  • Main Courses: The main course offerings feature a diverse selection of dishes, including plant-based options like the Impossible Casino Burger, which consists of a plant-based patty, house-made mayonnaise, leaf lettuce, red onions, pickles, and tomato, all served on a Martin’s potato bun.

Operating Hours

The Getaway Restaurant operates on the following schedule:

  • Monday – Thursday: 11:00 AM – 9:00 PM
  • Friday – Sunday: 9:00 AM – 10:00 PM

These hours are designed to accommodate guests throughout the week, providing convenient dining options during both daytime and evening hours.

Reservations

To enhance the dining experience, guests are encouraged to make reservations, especially during peak hours or for special occasions. Reservations can be made by calling 519-643-3535 or by reserving online through the casino’s official website.

The Getaway Restaurant at Gateway Casinos London strives to offer a comprehensive dining experience, ensuring that guests have access to quality food and beverages as part of their overall visit to the casino.

Entertainment and Nightlife at Gateway Casinos London

Gateway Casinos London offers a variety of entertainment and nightlife options to enhance the guest experience beyond gaming.

Live Entertainment

The casino regularly hosts live entertainment events, including musical performances, comedy shows, and special events. These events are designed to provide guests with a dynamic and engaging atmosphere during their visit. For the latest information on upcoming performances and events, guests are encouraged to check the casino’s official entertainment calendar.

Promotions and Special Events

In addition to live entertainment, Gateway Casinos London offers various promotions and special events that contribute to the vibrant nightlife. These include themed nights, gaming tournaments, and seasonal celebrations, providing guests with diverse and exciting experiences. Details on current and upcoming promotions can be found on the casino’s promotions page.

Dining and Socializing

The on-site Getaway Restaurant serves as a central hub for dining and social interaction. Guests can enjoy a variety of meals, snacks, and beverages in a relaxed setting, making it an ideal spot to unwind and socialize. The restaurant’s operating hours are designed to accommodate both early and late-night visitors.

For those interested in staying updated on the latest entertainment offerings and nightlife events, following Gateway Casinos London’s official Facebook page is recommended. This platform provides timely updates on upcoming events, promotions, and other activities that enhance the overall guest experience.

Accommodation Options Near Gateway Casinos London

While Gateway Casinos London does not have an on-site hotel, there are several nearby accommodations that offer convenient lodging for guests. Here are some options to consider:

Hotel NameDistance from CasinoDescription
The Park Hotel LondonApproximately 3.5 kmA modern all-suite boutique hotel located in downtown London, offering spacious suites and complimentary hot breakfast.
Hotel MetroApproximately 3.2 kmA contemporary hotel featuring stylish rooms and close proximity to London’s entertainment district.
Delta Hotels London ArmouriesApproximately 3.0 kmA historic hotel combining modern amenities with classic architecture, offering comfortable rooms and on-site dining.
The Park Hotel LondonApproximately 3.5 kmAn all-suite boutique hotel offering spacious accommodations and modern amenities.

These hotels provide a range of amenities and are situated within a short drive of Gateway Casinos London, making them suitable choices for guests seeking nearby accommodations.

Security Measures at Gateway Casinos London

Gateway Casinos London prioritizes the safety and security of its guests and staff through comprehensive measures. The casino employs trained security officers who conduct regular patrols and monitor the gaming floor to ensure a secure environment. Advanced surveillance systems, including CCTV and alarm systems, are utilized to enhance facility safety. These systems are monitored continuously to promptly address any security concerns. Additionally, the casino has protocols in place to verify the identification of guests, ensuring compliance with legal age requirements and other regulations. In the event of any incidents, detailed reports are generated to maintain thorough records and support ongoing safety efforts. These comprehensive security protocols are designed to provide a safe and enjoyable experience for all patrons.

Customer Support at Gateway Casinos London

Gateway Casinos London is dedicated to providing exceptional customer service to its guests. The casino operates 24/7, ensuring assistance is available at any time. Guests can reach out through various channels:

  • Phone: For immediate assistance, guests can call 519-672-5394.
  • Email: Inquiries can be directed to [email protected].
  • In-Person: The Guest Services desk is available on-site to address any questions or concerns.

These multiple contact options are designed to ensure that guests receive timely and effective support during their visit.

Nearby Attractions to Gateway Casinos London

Gateway Casinos London is situated in a vibrant area with numerous attractions for visitors to explore. Here are some notable nearby points of interest:

Western Fair District

Adjacent to the casino, the Western Fair District offers a variety of entertainment options, including agricultural exhibits, live harness racing, and trade shows. It’s a hub for community events and provides year-round activities for all ages.

Banting House National Historic Site

Approximately 3 kilometers from the casino, this historic site is the former residence of Sir Frederick Banting, co-discoverer of insulin. The museum offers insights into his life and the discovery that has impacted millions worldwide.

Covent Garden Market

Located about 2.5 kilometers away, Covent Garden Market is a bustling marketplace featuring fresh produce, artisanal goods, and diverse dining options. It’s an excellent spot to experience local culture and cuisine.

Budweiser Gardens

Approximately 3 kilometers from the casino, Budweiser Gardens is a premier sports and entertainment venue hosting concerts, sporting events, and other live performances. It’s home to the London Knights hockey team and offers a dynamic event schedule.

Museum London

Situated around 3 kilometers from the casino, Museum London showcases regional art, history, and culture. The museum features a diverse collection of artworks and historical artifacts, providing visitors with a comprehensive understanding of the area’s heritage.

These attractions offer a range of experiences, from cultural and historical insights to entertainment and shopping, enhancing the overall visit to Gateway Casinos London.

Customer Reviews and Ratings of Gateway Casinos London

Gateway Casinos London has received a range of feedback from patrons, reflecting diverse experiences.

Positive Feedback

Some guests have praised the casino for its engaging environment and friendly staff. For instance, a current employee described it as an “outstanding” workplace with a great environment and people.

Additionally, the Getaway Restaurant within the casino has garnered positive reviews, achieving a rating of 4.3 stars from 173 diners on OpenTable. Guests have commended the quality of food and service provided.

Areas of Concern

Conversely, some patrons have expressed dissatisfaction with certain aspects of their experience. A reviewer on TripAdvisor noted slow service and subpar food quality during their visit.

Another guest mentioned disappointment with changes made after the transition to Gateway, specifically the removal of certain attractions.

Overall Impression

Overall, guest opinions about Gateway Casinos London are mixed, with some appreciating the atmosphere and service, while others have highlighted areas needing improvement.

Conclusion and Rating for Gateway Casinos London

Gateway Casinos London provides a well-rounded experience for its guests, combining diverse gaming options, dining, and entertainment. Its integration with the Western Fair District and affiliation with Gateway Casinos & Entertainment ensures a high standard of service and facilities. However, like any establishment, it has areas for improvement based on guest feedback.

Ratings by Criteria

Trust & Fairness: 8/10
The casino operates under the regulation of the Alcohol and Gaming Commission of Ontario (AGCO), ensuring compliance with strict gaming standards. Advanced security measures and responsible gambling practices further enhance trust and fairness. However, some guests have expressed concerns about the overall transparency in certain processes, which slightly impacts the score.

Games & Software: 8/10
With over 750 slot machines, a variety of table games, and electronic gaming options, the casino offers an impressive gaming experience. The selection caters to different preferences and skill levels, but the absence of a larger poker room or more niche games keeps it from achieving a higher score.

Bonuses & Promotions: 7/10
The My Club Rewards program and regular promotions like “Cash Hit” and “Check Your Cheque” provide solid incentives for returning players. However, compared to larger casinos, the variety and value of bonuses could be expanded to better attract and retain patrons.

Customer Support: 9/10
The casino offers robust customer support through multiple channels, including 24/7 assistance via phone, email, and on-site services. This commitment to guest satisfaction is one of its strengths, though occasional service delays have been mentioned by visitors.

Overall Assessment: 8/10

Gateway Casinos London is a solid choice for entertainment, particularly for those seeking a mix of gaming, dining, and local attractions. While there are some areas for improvement, its offerings and customer-centric approach make it a dependable and enjoyable destination for both casual and dedicated players.

Frequently Asked Questions about Gateway Casinos London

  1. Where is Gateway Casinos London located?
    Gateway Casinos London is located in the Western Fair District, London, Ontario, Canada.
  2. What gaming options are available at the casino?
    The casino offers over 750 slot machines, table games like blackjack and baccarat, and electronic gaming options.
  3. Does Gateway Casinos London have a loyalty program?
    Yes, the casino offers the My Club Rewards program, which provides points, rewards, and exclusive promotions for members.
  4. Are there dining options at the casino?
    Yes, the Getaway Restaurant serves a variety of dishes, including breakfast, soups, salads, and main courses, with vegetarian and plant-based options available.
  5. Does the casino have live entertainment?
    Gateway Casinos London regularly hosts live music, comedy shows, and other entertainment events. Check their website for the latest schedule.
  6. Is there a hotel at Gateway Casinos London?
    No, the casino does not have an on-site hotel, but there are several nearby accommodations, including The Park Hotel London and Delta Hotels London Armouries.
  7. What promotions are available at the casino?
    Current promotions include Cash Hit draws, Check Your Cheque giveaways, and dining events like the Burger Bender. Promotions vary, so check the website for updates.
  8. What security measures are in place at the casino?
    The casino employs trained security personnel, uses advanced surveillance systems, and follows strict protocols to ensure the safety of guests and staff.
  9. What are the customer support options?
    Customer support is available 24/7 via phone, email, and in-person assistance at the Guest Services desk.
  10. Are there attractions near the casino?
    Yes, nearby attractions include the Western Fair District, Banting House National Historic Site, Covent Garden Market, and Museum London.
  11. What are the payment and withdrawal options at the casino?
    The casino accepts cash, major credit and debit cards, and offers cash advances. Winnings can be collected at the cashier, with identification required for large transactions.
  12. How do players rate Gateway Casinos London?
    Guest reviews are mixed, with praise for the friendly staff and gaming options but occasional concerns about service delays and changes made after rebranding.

Gateway Casinos London 
8.3/10
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