Lake City Casino Vernon

Lake City Casino Vernon Review

Contact Information

• Phone: 250-545-3505
• Address: 4900 Anderson Way, Vernon, BC V1T 9V2, Canada

Lake City Casino Vernon, part of Gateway Casinos & Entertainment Limited, offers an exceptional gaming and dining experience. With over 400 slot machines, 28 table games, and two dining establishments—MATCH Eatery & Public House and Grab & Go—the casino caters to a diverse clientele. This establishment has been operating since 1992 and is one of three casinos under the same ownership in British Columbia, alongside locations in Kamloops and Penticton. Gateway Casinos & Entertainment Ltd. also operates facilities in Alberta and Ontario.

Lake City Casino Vernon: Your go-to destination for diverse gaming, exceptional dining, and unforgettable entertainment in the heart of British Columbia

Gaming Experience

Slot Machines
The casino boasts 400 slot machines that appeal to a variety of preferences, from interactive video screens with engaging bonus features to classic stepper reels. Popular games include Fu Dai Lian Lian Panda, Hurricane Horse, and Timber Wolf Gold.

Notably, the casino features the BC Gold Progressive Jackpot, a province-wide progressive game with multiple jackpot tiers: Gold, Silver, Nickel, and Copper. Players can also try penny machines with progressive jackpots, including Mini and Mega prizes.

Table Games
For table game enthusiasts, Lake City Casino Vernon offers 28 live tables with a wide array of options, such as:

• Baccarat
• Electric Roulette
• Kings Bounty Blackjack
• Fast Action Poker
• Ultimate Texas Hold’em

The operational hours for table games are:

Day	Time
Monday-Thursday	6:00 PM – 12:00 AM
Friday-Saturday	12:00 PM – 2:00 AM
Sunday	12:00 PM – 2:00 AM

Payment Methods and Withdrawal Policies

Accepted Payment Methods

At Lake City Casino Vernon, patrons have access to a variety of payment options to facilitate their gaming experience. The primary methods include:

• Cash: The most straightforward form of payment, accepted at all gaming tables and slot machines.
• Debit and Credit Cards: Major cards such as Visa and MasterCard are accepted for transactions, including purchasing chips or loading funds onto slot machines.
• Casino Chips: These are used exclusively within the casino for table games and can be purchased at the cashier’s cage using cash or cards.

Withdrawal Policies and Limits

When it comes to cashing out winnings, the casino has established procedures to ensure security and compliance:

• Cash Withdrawals: Winnings can be redeemed for cash at the cashier’s cage. For substantial amounts, the casino may issue a cheque instead of cash.
• Identification Requirements: For withdrawals exceeding a certain threshold, patrons may be required to present valid identification to verify their identity.
• Daily Withdrawal Limits: While the casino aims to accommodate all withdrawal requests, there may be daily limits imposed, especially for large sums. It’s advisable to check with the cashier for specific details.

Additional Considerations

• Electronic Funds Transfer (EFT): For significant winnings, the casino may offer the option to transfer funds directly to a patron’s bank account. This process typically requires additional processing time and verification.
• Tax Implications: Depending on the amount won and the patron’s residency status, there may be tax considerations. It’s recommended to consult with a tax professional regarding any substantial winnings.

For the most current and detailed information on payment and withdrawal policies, patrons are encouraged to contact Lake City Casino Vernon directly or visit their official website.

Dining Options

MATCH Eatery & Public House
Inspired by a fusion of social traditions and modern sports bar energy, MATCH Eatery & Public House offers a comfortable dining experience. Signature dishes include:

• Southern BBQ Wings
• The Spicy Bird Sandwich
• Crispy Apple-Cinnamon Hand Pies
• Warm Bavarian Pretzel
• Sweet Chilli Chicken

Grab & Go
For quick and convenient options, Grab & Go serves an assortment of snacks and beverages. Operating hours are as follows:

Day	Time
Sunday-Wednesday	10:00 AM – 11:30 PM
Thursday-Saturday	10:00 AM – 1:30 AM

Accommodation Options Near Lake City Casino Vernon

While Lake City Casino Vernon does not have an on-site hotel, visitors can choose from several nearby accommodations that offer comfort and convenience. Here are some options:

Prestige Hotel Vernon
Located approximately 1.2 kilometers from the casino, Prestige Hotel Vernon provides a range of rooms and suites, including designer and loft options. Guests can enjoy amenities such as a fitness center and spa. The hotel also offers a “Stay and Play” package, which includes a $10 slot credit per person at the casino and a $25 dining credit at the hotel’s restaurant.

Best Western Pacific Inn
Situated about 0.2 kilometers from the casino, Best Western Pacific Inn offers modern rooms equipped with amenities like free Wi-Fi and flat-screen TVs. The hotel features an on-site restaurant and is known for its friendly service and comfortable accommodations.

Fairfield Inn & Suites Vernon
Approximately 0.3 kilometers from the casino, Fairfield Inn & Suites Vernon provides spacious rooms and suites with contemporary decor. Guests can enjoy complimentary breakfast, an indoor pool, and a fitness center during their stay.

Holiday Inn Express & Suites Vernon
Located around 0.3 kilometers from the casino, Holiday Inn Express & Suites Vernon offers comfortable rooms with modern amenities. The hotel provides a complimentary breakfast bar, an indoor pool, and a fitness center for guests.

Sandman Hotel & Suites Vernon
Situated approximately 0.7 kilometers from the casino, Sandman Hotel & Suites Vernon features a variety of rooms and suites, including options with kitchenettes. Amenities include an indoor pool, fitness facilities, and on-site dining options.

These accommodations offer a range of amenities and are conveniently located near Lake City Casino Vernon, providing guests with comfortable lodging options during their visit.

Entertainment and Nightlife

Although Lake City Casino Vernon does not have a dedicated entertainment venue for shows or concerts, MATCH Eatery & Public House provides a lively space for casual gatherings, business lunches, and group events.

For nightlife enthusiasts, several nearby venues include:

• Kal Sports Bar & Grill
• On the Roxx Showlounge
• Vernon Jazz Club
• The Longhorn Pub

For adventurous visitors, Vernon boasts numerous attractions, such as:

• Kalamalka Lake Park
• Davison Orchard
• Allan Brooks Nature Centre
• Swan Lake Nature Reserve

Rewards Program: Encore Rewards

Membership Tiers and Benefits
Lake City Casino Vernon participates in the Encore Rewards program, available across all casinos in British Columbia. Membership offers four tiers:

Tier	Key Benefits
Diamond	Entry-level perks, such as welcome offers.
Double Diamond	Additional discounts and special offers.
Triple Diamond	Exclusive contests and event invitations.
Elite	Premium rewards and access to luxury experiences.

Each time a player uses their card at the casino or PlayNow online, points are earned and can be redeemed for benefits like hotel discounts, dining packages, birthday offers, and more. Points expire after 365 days unless stated otherwise.

Additionally, the casino runs frequent bonus campaigns, offering promotions on food and beverages, along with other exciting prizes.

Special Features and Promotions

BC Gold Progressive Jackpot
One of the standout features of Lake City Casino Vernon is the BC Gold Progressive Jackpot, which is unique to British Columbia. This province-wide system offers players a chance to win massive prizes with tiers such as Gold, Silver, Nickel, and Copper levels. With a top prize reaching up to $200,000, it remains a significant attraction for both local and visiting gamblers.

Seasonal Promotions
The casino frequently hosts seasonal promotions, including holiday-themed campaigns and special giveaways. These events often feature unique prizes such as travel packages, electronics, and bonus play credits. Details on active promotions are updated regularly on the official website.

Sustainability Initiatives

Lake City Casino Vernon, as part of Gateway Casinos & Entertainment Ltd., prioritizes environmental sustainability. The company has implemented energy-efficient lighting, waste reduction programs, and initiatives to minimize water usage across all its properties, including this Vernon location. These efforts reflect Gateway’s commitment to reducing its ecological footprint.

Gateway Gives Community Program

As part of Gateway Casinos, Lake City Casino Vernon actively contributes to community welfare through the Gateway Gives program. This initiative focuses on supporting local charities, hosting fundraising events, and encouraging staff involvement in volunteer activities. Recent beneficiaries include food banks, children’s charities, and health organizations in the Vernon area.

Accessibility Features

Lake City Casino Vernon is fully equipped with accessibility features to accommodate all visitors. These include:

• Wheelchair-accessible entrances and gaming areas.
• Elevator access to different sections of the casino.
• Accessible restrooms located throughout the property.

Security Measures at Lake City Casino Vernon

Lake City Casino Vernon prioritizes the safety and security of its patrons and staff through comprehensive measures:

• Surveillance Systems: The casino is equipped with extensive CCTV coverage, monitoring all gaming areas and common spaces to ensure a secure environment.
• Trained Security Personnel: Professional security staff are present throughout the facility, conducting regular patrols and assisting guests as needed.
• Identification Protocols: To comply with legal requirements and maintain a safe atmosphere, the casino enforces strict ID checks at entry points, verifying the age and identity of all visitors.

These protocols are designed to provide a safe and enjoyable experience for everyone at Lake City Casino Vernon.

Customer Support at Lake City Casino Vernon

Lake City Casino Vernon is committed to delivering exceptional customer service to all its guests. The dedicated support team is available to assist with inquiries, provide information about gaming options, dining services, and address any concerns to ensure a pleasant experience.

Nearby Attractions and Activities

While visiting the casino, guests can explore various local attractions in Vernon. Highlights include:

Attraction	Description
Kalamalka Lake Park	A stunning park with hiking trails and picnic spots.
Davison Orchards	A family-friendly farm offering fresh produce and tours.
Allan Brooks Nature Centre	Nature trails with panoramic views and wildlife observation.
Swan Lake Nature Reserve	Perfect for birdwatching and photography enthusiasts.

Customer Reviews and Ratings

Lake City Casino Vernon has garnered a range of feedback from its patrons, reflecting diverse experiences:

• TripAdvisor: The casino holds a rating of 3.5 out of 5 stars, based on 90 reviews. Visitors have praised the friendly staff and enjoyable atmosphere, with one guest noting, “Great casino – check it out if you’re in the area!”
• Google Reviews: On Google, the casino has achieved a 4.1 out of 5-star rating from over 750 reviews. Many patrons commend the variety of slot machines and the quality of service, though some have mentioned a desire for more classic slot options.

Overall, the feedback indicates that Lake City Casino Vernon offers a positive gaming and dining experience, with particular appreciation for its staff and diverse gaming options.

Overall Assessment of Lake City Casino Vernon

Lake City Casino Vernon stands out as a well-rounded destination for entertainment, combining diverse gaming options, convenient dining facilities, and excellent customer service. Its affiliation with Gateway Casinos & Entertainment Limited ensures a trustworthy and professionally managed environment. While it lacks on-site accommodation, the nearby lodging options are convenient and highly rated.

The casino’s emphasis on safety, accessibility, and a rewarding Encore Rewards program adds to its appeal. However, it could enhance its entertainment offerings, such as live shows or concerts, to attract a broader audience.

Rating by Criteria (0 to 10)

1. Trust & Fairness: 9/10
   As part of a reputable casino network, Lake City Casino Vernon operates under strict regulations to ensure fair play. Its policies are transparent, and the inclusion of BC-wide progressive jackpots adds credibility.
2. Games & Software: 8/10
   The casino offers a wide range of slot machines and table games, appealing to various player preferences. However, some guests have expressed a desire for a larger selection of classic slot games.
3. Bonuses & Promotions: 8/10
   The Encore Rewards program provides excellent value, including tiered perks and frequent promotions. Seasonal campaigns and food-and-beverage bonuses enhance the experience.
4. Customer Support: 9/10
   The casino’s support team is highly rated for responsiveness and professionalism. Multiple contact options, including phone and email, ensure accessibility for all guests.

Final Score: 8.5/10

Lake City Casino Vernon is a solid choice for gaming and entertainment in British Columbia. With its reliable management, diverse games, and thoughtful rewards program, it caters to a wide audience, offering a memorable experience for locals and visitors alike.

Frequently Asked Questions About Lake City Casino Vernon

1. Does Lake City Casino Vernon have on-site accommodations?
   No, but there are several nearby hotels, including Prestige Hotel Vernon and Fairfield Inn & Suites.
2. What gaming options are available?
   The casino features over 400 slot machines and 28 table games, including Baccarat, Blackjack, and Electric Roulette.
3. Is there a rewards program?
   Yes, the Encore Rewards program offers tiered benefits, including discounts, special offers, and access to exclusive events.
4. What dining options are available?
   Guests can enjoy MATCH Eatery & Public House for full meals and Grab & Go for snacks and beverages.
5. Are there any progressive jackpots?
   Yes, the BC Gold Progressive Jackpot offers province-wide prize opportunities with multiple tiers.
6. What are the hours of operation for table games?
   Table games are available Monday to Thursday from 6 PM to 12 AM, and Friday to Sunday from 12 PM to 2 AM.
7. Is the casino accessible for individuals with disabilities?
   Yes, the facility is wheelchair accessible and equipped with elevators and accessible restrooms.
8. Does the casino host live entertainment?
   No dedicated entertainment venue is available, but MATCH Eatery & Public House accommodates small gatherings and social events.
9. What are the security measures in place?
   The casino employs CCTV monitoring, trained security personnel, and strict ID checks.
10. What payment methods are accepted?
    The casino accepts cash, debit, credit cards, and casino chips for gaming purposes.
11. Are there any withdrawal limits?
    Yes, daily withdrawal limits apply, especially for larger amounts. Identification may be required.
12. Can minors enter the casino?
    No, entry is restricted to individuals aged 19 and above.
13. Is smoking allowed inside the casino?
    No, smoking is prohibited indoors, but designated outdoor smoking areas are available.
14. Does the casino offer poker rooms?
    No dedicated poker room is available, but table games include variations of poker like Ultimate Texas Hold’em.
15. How can I contact the casino?
    You can reach them at 250-545-3505 or via email at [email protected].