Magic Palace Montreal

Magic Palace Montreal Review

General Information and Location

Magic Palace Montreal is a well-known casino located in the province of Quebec, Canada. Situated in the city of Kahnawake, just a short drive from downtown Montreal, this gaming establishment offers a vibrant and exciting atmosphere for both locals and tourists. Its strategic location provides easy accessibility while also offering a unique gaming experience outside of the traditional casino hubs in Canada.

Magic Palace Montreal – a casino in Quebec with 400+ slot machines and a poker room.

History of Magic Palace Montreal

Magic Palace has been a part of the Canadian gaming landscape for several years, attracting players with its diverse range of gaming options and entertainment facilities. While the exact founding date is not widely publicized, the casino has built a strong reputation for offering a high-quality gambling experience. Over the years, it has expanded its offerings to include modern gaming machines, electronic roulette, and various other electronic table games.

Licensing and Regulation

The casino operates under the regulatory framework of the Kahnawake Gaming Commission, which is one of the most recognized gaming authorities in North America. This ensures that Magic Palace adheres to strict rules and fair gaming practices, providing players with a secure and transparent gaming environment. The commission regulates both land-based and online gaming establishments within its jurisdiction, giving credibility to the casino’s operations.

Overview of the Casino Experience

Magic Palace Montreal is not just about gambling; it is an entertainment hub that combines gaming with a luxurious atmosphere. The casino boasts over 400 electronic gaming machines, offering a wide variety of slot games and interactive gaming experiences. Unlike traditional casinos, Magic Palace primarily focuses on electronic gaming, providing a modern and efficient alternative to classic table games.

The venue is designed to cater to both casual players and high rollers, with a selection of games that suit different levels of experience and betting preferences. The combination of top-tier service, a stylish interior, and a welcoming ambiance makes it a popular choice among gaming enthusiasts.

Gaming Options at Magic Palace Montreal

Magic Palace Montreal offers a modern and dynamic gaming experience, catering to players who prefer electronic gaming over traditional table games. The casino provides a diverse selection of electronic machines and gaming terminals, ensuring entertainment for both casual and experienced players. Below is a detailed look at the gaming options available at this popular Canadian casino.

Electronic Gaming Machines

One of the main attractions at Magic Palace Montreal is its extensive collection of electronic gaming machines. With over 400 gaming terminals, players have access to a wide range of exciting and engaging games. These machines include:

• Slot Machines – A variety of slot games featuring different themes, paylines, and bonus rounds.
• Electronic Roulette – An automated version of the classic roulette game, offering a fast-paced and immersive experience.
• Video Poker – A mix of poker and slot gaming, allowing players to test their skills and luck in an interactive format.
• Progressive Jackpots – Select machines are linked to progressive jackpot networks, providing the chance to win large cash prizes.

Types of Games Available

Magic Palace focuses exclusively on electronic gaming, making it unique compared to traditional land-based casinos that offer live dealer games. The selection includes:

Game Type	Description
Slot Machines	Classic and modern slots with various themes and features.
Electronic Roulette	Digital roulette with automated spins and multiple betting options.
Blackjack Terminals	An electronic version of the classic card game.
Baccarat Machines	Virtual baccarat with real-time betting opportunities.
Video Poker	A combination of poker strategy and slot gameplay.

Innovative Features

To enhance the gaming experience, Magic Palace Montreal incorporates modern technology and features that make playing more convenient and exciting:

• Touchscreen Interfaces – Most machines feature high-resolution touchscreens for smooth and intuitive gameplay.
• Multiple Betting Levels – Players can choose from a variety of bet sizes, making games accessible to both low and high rollers.
• Instant Payouts – Winnings from electronic machines are automatically credited, ensuring a seamless gaming experience.
• Cashless Play – Many machines allow cashless transactions, reducing the need for physical currency.

Player Experience and Atmosphere

Magic Palace is designed to provide a comfortable and engaging atmosphere for gaming. The layout of the casino ensures that players have easy access to machines while enjoying a relaxed and modern environment. With its bright lighting, comfortable seating, and high-quality sound systems, the casino creates an immersive gaming experience that keeps players entertained.

Payment Methods and Withdrawal Policies

Magic Palace Montreal provides players with convenient and secure payment options, ensuring a seamless gaming experience. The casino primarily operates on a cash-based system, meaning most transactions for gaming credits and withdrawals are handled using physical currency. However, alternative methods are available for added convenience.

Accepted Payment Methods

• Cash – The primary and most widely used payment method at the casino.
• Debit Cards – Some gaming terminals allow the use of Interac debit cards for transactions.
• Casino Vouchers – Players can purchase or receive vouchers that can be used on gaming machines.
• Prepaid Cards – Select prepaid cards may be accepted for gaming credits, depending on availability.

Withdrawal Policies and Restrictions

• Instant Cash Payouts – Winnings from gaming machines are credited immediately and can be cashed out at designated kiosks or the cashier.
• Maximum Payout Limits – The casino may impose withdrawal limits per transaction, especially for large winnings. Players winning significant amounts may need to follow additional verification procedures.
• No Credit Card Withdrawals – Since the casino primarily operates on a cash basis, withdrawals via credit cards are not available.
• Verification Requirements – For larger cashouts, players may be required to present valid identification to comply with security and regulatory policies.

Magic Palace Montreal ensures that transactions are conducted smoothly, prioritizing player convenience while maintaining strict security measures.

Loyalty Programs, Promotions, and Bonuses at Magic Palace Montreal

Magic Palace Montreal offers a comprehensive Loyalty Rewards Program designed to enhance the gaming experience for its patrons. This program provides various benefits, including the accumulation of points that can be redeemed for merchandise, meals, and exclusive event invitations.

Loyalty Rewards Program Benefits:

• Point Accumulation: Players earn points by engaging with Electronic Gaming Devices (EGDs) and Electronic Gaming Tables (EGTs). These points can be redeemed for promotions, merchandise, and dining experiences.
• Complimentary Beverages: Members enjoy free drinks while playing, enhancing the overall gaming experience.
• Birthday Rewards: The program offers special rewards during members’ birthday months and on their actual birthdays, with the value increasing at higher membership levels.
• Exclusive Promotions: Members receive direct mail promotions and have access to exclusive events tailored to their membership tier.

Membership Tiers:

The program features four distinct levels, each offering unique benefits:

1. Silver (0 – 4,999 points):
   • Earn points on EGDs and EGTs
   • Complimentary drinks during play
   • $10 reward during birthday month
   • $10 reward on birthday
   • Access to exclusive promotions
   • Redeem points for promotions and merchandise
2. Gold (5,000 – 49,999 points):
   • All Silver benefits
   • $20 reward on birthday
   • Redeem points for free play
   • Redeem points for dining at Mirela’s Restaurant
   • Access to exclusive promotions
3. Platinum (50,000 – 249,999 points):
   • All Gold benefits
   • $50 reward on birthday
   • 15% increased rate of Magic Rewards
4. Magic (250,000+ points):
   • All Platinum benefits
   • $100 reward on birthday
   • 25% increased rate of Magic Rewards
   • Signature cocktails
   • Invitations to exclusive events

Promotions:

Magic Palace Montreal regularly updates its promotions to provide fresh and exciting opportunities for players. Some of the current promotions include:

• Easter Sunday Eggstravaganza: On March 31st, players have the chance to share in $15,000 through various prizes, with 25 opportunities to win up to $2,500. All members receive one free entry and can exchange 250 points for additional tickets.
• 777 Jackpot $25,000 Game: Every Sunday, 11 winners are selected to play for a chance to win up to $25,000 in cash, with additional cash prizes ranging from $250 to $1,500. Draws occur from 12 PM to 10 PM.
• Double Your Money: From Monday to Friday, members can double their money into free play during designated hours. The amount varies by membership level, with Silver members able to pay $10 to receive $20, and Magic members paying $50 to receive $100.
• Hot Seats: On Mondays, Tuesdays, and Wednesdays, hourly winners are selected to share in $39,000 in cash prizes, with amounts increasing by membership tier.
• Club 50+: Every Wednesday, members aged 50 and above can double their money up to $100, plus receive free play and a coupon for Mirela’s Restaurant.
• Ladies Day: Every Thursday, female members receive a rose and free play, with amounts varying by membership level.
• Getaway Thursday Draw: Each Thursday, members have the opportunity to win $5,000, with free entries and the option to exchange points for additional tickets.
• Spin the Lucky Wheel: On Fridays and Saturdays, members can spin the wheel for a chance to win up to $10,000, with one winner selected every hour from 1 PM to 1 AM.

Dining Promotions:

Mirela’s Restaurant, located within Magic Palace, offers several dining promotions:

• Magic 10/10 Deal: On Wednesdays and Saturdays, pay $10 and receive $10 in free play plus $10 to spend at Mirela’s Restaurant during breakfast (8 AM to 11 AM) or lunch (12 PM to 2 PM).
• Magic Free Dinners: Daily from 5 PM to 8 PM, players can enjoy complimentary dinners while playing their favorite machines.
• Sunday Magic Brunch: Every Sunday from 9 AM to 2 PM, members can enjoy brunch with free play offers, with amounts varying by membership level.

Birthday Celebrations:

To celebrate members’ birthdays, Magic Palace offers:

• Birthday Month Reward: $10 free play during the member’s birthday month (limit one per year).
• Birthday Day Reward: Additional free play on the member’s birthday, with amounts increasing by membership tier:
  • Silver: $10
  • Gold: $20
  • Platinum: $30
  • Magic: $50

Additional Benefits:

• Complimentary Beverages: Members can enjoy a selection of hot or cold beverages, including house wine, beer, cocktails, and non-alcoholic drinks, while playing.
• Play & Dine with Points: Members can convert loyalty reward points into vouchers for play or dining, with specific conversion rates and daily maximums.

Magic Palace Montreal’s extensive loyalty programs and promotions are designed to provide added value and enhance the overall experience for their patrons.

Dining Options at Magic Palace Montreal

Magic Palace Montreal offers a refined dining experience through its on-site establishment, Mirela’s Restaurant. Located approximately twenty minutes south of downtown Montreal and five minutes from the Mercier Bridge, Mirela’s provides guests with a blend of culinary excellence and inviting ambiance.

Culinary Offerings:

Mirela’s menu features a diverse selection of dishes crafted from fresh, high-quality ingredients. The restaurant specializes in various cuisines, including Italian, steakhouse, Mediterranean, and Canadian fare.

Menu Highlights:

• Appetizers:
  • Salmon Tartare: Atlantic salmon with avocado, sambal, apples, and sesame seeds.
  • Grilled Octopus: Served with hummus, chickpeas, onions, capers, and citrus vinaigrette.
• Main Courses:
  • 8 Oz Filet Mignon: A tender cut of beef cooked to perfection.
  • Chilean Sea Bass: Accompanied by caramelized garlic, Beluga lentils with mushrooms, cherry tomatoes, and veal reduction.
• Pastas:
  • Lobster and Truffle Pappardelle: Fresh pasta with Maritime lobster in a truffle cream sauce.
• Desserts:
  • Matcha Tiramisu: A unique twist on the classic Italian dessert.

For a comprehensive view of the menu, including prices and additional dishes, guests can visit Mirela’s profile on OpenTable.

Ambiance and Dress Code:

Mirela’s boasts a cozy atmosphere with stylish decor, making it suitable for both casual outings and special occasions. The restaurant has implemented a “Business Casual” dress code for its dinner service, ensuring a comfortable yet sophisticated dining experience.

Operating Hours:

• Sunday to Thursday: 5:00 PM to 10:00 PM
• Friday and Saturday: 5:00 PM to 11:00 PM

Reservations and Contact Information:

Due to its popularity, reservations are recommended. Guests can book a table by:

• Phone: (450) 635-9765
• Email: [email protected]

Payment Methods:

Mirela’s accepts cash, debit, and major credit cards. Please note that American Express and prepaid credit cards are not accepted.

Mirela’s Restaurant at Magic Palace Montreal provides guests with a memorable dining experience, combining a diverse menu with a welcoming atmosphere.

Entertainment and Nightlife at Magic Palace Montreal

Magic Palace Montreal offers a variety of entertainment options to enhance the gaming experience for its guests. The casino regularly hosts live music events on weekends, creating a lively atmosphere that complements the excitement of gaming. These events feature local artists and bands, providing patrons with engaging performances as they enjoy the casino’s amenities.

In addition to live music, Magic Palace frequently organizes special promotions and events that add to the vibrant nightlife. These include themed nights, prize giveaways, and seasonal celebrations, all designed to offer guests a dynamic and enjoyable experience.

For those looking to unwind, the casino provides complimentary beverages to players, including a selection of hot and cold drinks, house wine, beer, and cocktails. This service allows guests to relax and enjoy their favorite games in comfort.

While Magic Palace does not feature traditional table games, its extensive array of over 400 electronic gaming devices ensures that there is something for every gaming enthusiast. The combination of live entertainment, special events, and a wide selection of games makes Magic Palace Montreal a notable destination for those seeking a lively and engaging nightlife experience.

Please note that, as of April 2024, Magic Palace Montreal has been closed indefinitely following the termination of its operational license by the Kahnawake Gaming Commission due to allegations of criminal activity.

Accommodation Options Near Magic Palace Montreal

Magic Palace Montreal does not have an on-site hotel. However, visitors can choose from a variety of nearby accommodations to suit different preferences and budgets. Here are some options:

1. Hôtel Brossard

• Location: Brossard, QC
• Distance from Magic Palace: Approximately 10 kilometers
• Description: This hotel offers comfortable rooms with modern amenities, including free Wi-Fi and complimentary breakfast.

2. Sandman Hotel Montreal-Longueuil

• Location: Longueuil, QC
• Distance from Magic Palace: Around 15 kilometers
• Description: Featuring an indoor pool and fitness center, this hotel provides convenient access to public transportation and downtown Montreal.

3. Hôtel Alt Quartier DIX30

• Location: Brossard, QC
• Distance from Magic Palace: Approximately 12 kilometers
• Description: A boutique hotel located in the DIX30 shopping district, offering stylish rooms and a vibrant atmosphere.

4. Best Western Hotel Brossard

• Location: Brossard, QC
• Distance from Magic Palace: About 11 kilometers
• Description: This hotel features an indoor pool, fitness facilities, and complimentary breakfast, making it suitable for both business and leisure travelers.

5. Hôtel Le Dauphin Montréal-Longueuil

• Location: Longueuil, QC
• Distance from Magic Palace: Approximately 14 kilometers
• Description: Offering spacious rooms with modern decor, this hotel provides free parking and easy access to major highways.

These accommodations offer a range of amenities and price points, ensuring that visitors to Magic Palace Montreal can find suitable lodging nearby.

Safety and Security at Magic Palace Montreal

Magic Palace Montreal has historically prioritized the safety and security of its guests, ensuring a secure gaming environment. The casino operated under the regulation of the Kahnawake Gaming Commission (KGC), which enforced strict compliance with gaming laws and fair play regulations. Surveillance cameras were installed throughout the property to monitor activity and maintain a secure atmosphere.

Security personnel were present on-site to handle any concerns and ensure that only guests of legal gambling age were allowed to enter. Additionally, the casino followed responsible gaming practices, offering assistance programs and self-exclusion options for individuals facing gambling-related issues.

However, in April 2024, Magic Palace Montreal was indefinitely shut down following the revocation of its license by the Kahnawake Gaming Commission due to alleged connections to criminal activities. This decision raised concerns about past security practices and operational integrity. While the casino once provided a structured and monitored environment, the closure indicates significant regulatory and legal challenges that affected its reputation and operations.

Customer Support at Magic Palace Montreal

Magic Palace Montreal provided a dedicated customer support team to assist guests with inquiries related to gaming, promotions, loyalty programs, and general casino services. Guests could reach customer service through multiple channels, including phone, email, and in-person assistance at the casino’s reception desk.

The staff was trained to offer professional and friendly service, ensuring that visitors received prompt assistance. Support was available in both English and French, catering to the diverse clientele in Quebec. Additionally, the casino maintained a responsible gaming policy, providing guidance and resources for players who needed help managing their gambling habits.

However, following the suspension of Magic Palace’s gaming license in April 2024, the casino ceased operations indefinitely. As a result, all customer support services are no longer available.

Nearby Attractions

While Magic Palace Montreal has ceased operations as of April 2024, the surrounding area of Kahnawake and the greater Montreal region offer a variety of attractions for visitors. Here are some notable sites to explore:

1. National Shrine of St. Kateri Tekakwitha

Located in Kahnawake, this shrine is dedicated to St. Kateri Tekakwitha, the first Native American saint. The site offers insights into her life and the history of the local Indigenous community.

2. Kahnawake Brewing Co.

This local brewery is renowned for its craft beers and welcoming atmosphere. It’s a popular spot among both locals and visitors seeking to experience the local craft beer scene.

3. Mount Royal Park

Designed by Frederick Law Olmsted, this expansive park in Montreal offers hiking trails, scenic viewpoints, and recreational activities year-round. It’s a favorite spot for both locals and tourists to enjoy nature within the city.

4. Old Montreal (Vieux-Montréal)

Characterized by its cobblestone streets and historic architecture, Old Montreal is home to landmarks such as the Notre-Dame Basilica and the Old Port. Visitors can explore boutiques, galleries, and cafes in this charming district.

5. La Ronde Amusement Park

Situated on Saint Helen’s Island, La Ronde is a popular amusement park featuring a variety of rides and attractions suitable for all ages. It’s an ideal destination for families and thrill-seekers alike.

These attractions provide a glimpse into the rich cultural, historical, and recreational offerings available in and around Montreal.

User Ratings and Reviews of Magic Palace Montreal

Prior to its closure in April 2024, Magic Palace Montreal received a range of feedback from its patrons. On platforms like TripAdvisor, users described the casino as “small” with “no games table,” but noted “great promotions” and “good music.” However, some expressed disappointment over the lack of complimentary beverages, mentioning that even water was not provided and that only a cash bar service was available.

On Facebook, Magic Palace held a 90% recommendation rate based on 52 reviews, indicating a generally positive reception from visitors.

The casino was often praised for its cleanliness and friendly staff. Many visitors appreciated the variety of electronic gaming devices and the quality of food offered at the on-site restaurant. One reviewer highlighted the “relaxed atmosphere,” noting the presence of a live DJ and complimentary drinks during play.

Conversely, some patrons felt that the casino’s size limited the gaming experience, and there were mentions of the absence of traditional table games. Despite these critiques, the overall sentiment leaned positive, with many guests expressing intentions to return due to the enjoyable environment and courteous service.

It’s important to note that in March 2024, the Kahnawake Gaming Commission suspended Magic Palace’s operations due to concerns arising from investigations. Subsequently, the Mohawk Council of Kahnawake terminated its agreement with the casino, leading to its permanent closure.

Final Verdict on Magic Palace Montreal

Magic Palace Montreal was a unique gaming destination in Quebec, offering a modern electronic gaming experience rather than traditional table games. Its convenient location, variety of electronic gaming devices, and promotional offers made it an attractive choice for casual players. The loyalty program provided additional incentives for frequent visitors, and Mirela’s Restaurant added a high-quality dining option.

However, the casino also had significant downsides. The lack of table games and limited beverage service were commonly cited criticisms. While customer service was generally praised, the sudden closure in April 2024 due to regulatory and legal issues raised serious concerns about transparency and operational integrity.

Overall Rating (Out of 10)

Category	Rating	Comments
Trust & Fairness	3/10	The casino was licensed by the Kahnawake Gaming Commission, but its suspension due to alleged criminal activities significantly impacted trust.
Games & Software	6/10	A strong selection of electronic gaming machines, but no live dealer or traditional table games reduced its appeal.
Bonuses & Promotions	7/10	The loyalty program and frequent promotions were well-received by customers. However, some bonuses required high point accumulation.
Customer Support	5/10	The staff was friendly and professional, but support services ceased with the casino’s closure, and past concerns about customer transparency remain.

Final Score: 5/10

Magic Palace Montreal had potential as a niche gaming venue, but its lack of table games, limited amenities, and sudden closure due to regulatory issues greatly impacted its reputation. While it was once a decent option for electronic gaming enthusiasts, its permanent shutdown in 2024 marks the end of its legacy.

Frequently Asked Questions (FAQ) About Magic Palace Montreal

1. Is Magic Palace Montreal still open?
   No, Magic Palace Montreal was permanently closed in April 2024 after its gaming license was revoked by the Kahnawake Gaming Commission.
2. Where was Magic Palace Montreal located?
   The casino was located in Kahnawake, Quebec, Canada, about 20 minutes south of downtown Montreal.
3. What types of games were available at Magic Palace Montreal?
   The casino featured over 400 electronic gaming machines, including slots, electronic roulette, and video poker. There were no traditional table games, but a poker room with over 20 tables was available.
4. Did Magic Palace Montreal have a loyalty program?
   Yes, the casino had a tiered loyalty program offering points for gameplay, which could be redeemed for rewards such as free play, dining, and exclusive promotions.
5. Were there any promotions or bonuses at the casino?
   Yes, the casino frequently ran promotions, including jackpot draws, bonus events, and special offers for loyalty members.
6. Did Magic Palace Montreal have a hotel?
   No, the casino did not have an on-site hotel, but there were several accommodations nearby in Brossard and Longueuil.
7. What dining options were available at the casino?
   Magic Palace had an upscale restaurant called Mirela’s, which served a variety of dishes, including steaks, seafood, and Italian cuisine.
8. Was alcohol served at Magic Palace Montreal?
   Yes, alcohol was available for purchase, but complimentary drinks were not provided to guests.
9. What were the security measures at Magic Palace Montreal?
   The casino had security staff, surveillance cameras, and responsible gaming policies in place, but its closure in 2024 raised concerns about operational transparency.
10. What was the overall rating of Magic Palace Montreal?
    Before its closure, the casino received mixed reviews. It was praised for its promotions, clean environment, and electronic gaming selection, but criticized for lacking table games and not offering free beverages.
11. What were some attractions near Magic Palace Montreal?
    Nearby attractions included the National Shrine of St. Kateri Tekakwitha, Kahnawake Brewing Co., Mount Royal Park, and Old Montreal.
12. How could guests contact customer support?
    Before its closure, guests could contact the casino via phone, email, or in person at the reception desk. However, all customer support services have now been discontinued.