River Cree Resort and Casino

River Cree Resort and Casino Review

Operating Hours and Contact Information
Open: Noon to 2 a.m. daily
Phone:
Address: 300 East Lapotac Blvd, Box 179, Enoch, Alberta T7X 3Y3
Hotel Reservations Contact: 1-780-484-2121

Additional Amenities
The resort offers various conveniences, including an on-site shuttle service to the airport, a dedicated race and sportsbook section, an on-site hotel, and a swimming pool.

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Overview of River Cree Resort and Casino
Established in October 2006 with an investment of $178 million, River Cree Resort and Casino stands on the Enoch Cree Nation Reserve, just 3 kilometers west of Edmonton, Alberta. Known as Alberta’s first aboriginal-owned casino, River Cree also distinguishes itself by allowing smoking on 30% of its gaming floor, a rarity among casinos in the province. Its prime location offers convenient access to the West Edmonton Mall—only five minutes away—which provides premier shopping and entertainment. Nearby attractions include some of Alberta’s top golf courses, such as Lewis Estates, Indian Lakes, Blackhawk Golf and Country Club, and The Ranch Golf and Country Club. Additionally, visitors are within easy driving distance to Edmonton’s notable landmarks, like City Hall, Rexall Place, and Commonwealth Stadium.

River Cree Resort & Casino: Alberta’s premier destination combining exceptional gaming, luxury accommodations, and diverse entertainment—all set in the heart of Enoch Cree Nation

Gaming Options at River Cree Casino

River Cree Casino features an impressive array of gaming options:

Gaming Options	Details
Slot Machines	1,000 slot machines, both video and classic styles, including popular choices like Diamond Millions and U-spin
Table Games	30 tables featuring games such as blackjack, craps, baccarat, EZ baccarat, and panda 8
Special Events	Weekly Ladies Poker tournaments on Wednesdays and “Monday Madness,” a buy-in tournament offering 1,000 player club points
Sit-and-Go Tournaments	A 22-player max, single-table tournament
Sunday Funday Tournament	$50 buy-in
Off-Track Betting	Available for enthusiasts of race betting

River Cree also hosts a range of promotions, including hot banks slot machine tournaments and vehicle giveaways, adding to the casino’s appeal.

Gaming and Player Rewards Program

River Cree’s Players Club Card is a rewards program that offers multiple perks to loyal patrons. Members earn points on gaming activities and can redeem these points for various benefits, including:

• Discounts on hotel stays
• Dining vouchers
• Exclusive access to certain events and promotions
• Merchandise at the gift shop

Points accumulation is easy, with specific promotions and events where members can earn double or triple points. This program is ideal for regular visitors looking to maximize their experience at the resort.

Payment Methods and Withdrawal Options at River Cree Resort & Casino

River Cree Resort & Casino offers a variety of payment and withdrawal methods to accommodate the preferences of its guests.

Accepted Payment Methods:

• Credit and Debit Cards: Major cards such as Visa and MasterCard are accepted for transactions.
• E-Wallets: Services like PayPal and Skrill provide quick and secure deposit options.
• Direct Bank Transfers: Guests can transfer funds directly from their bank accounts.
• Prepaid Cards: For those prioritizing privacy, prepaid cards are also an option.

Withdrawal Options:

• Credit and Debit Cards: Winnings can be withdrawn directly to Visa and MasterCard.
• E-Wallets: PayPal and Skrill facilitate fast and secure withdrawals.
• Direct Bank Transfers: Funds can be transferred directly to a guest’s bank account.
• Prepaid Cards: Withdrawals to prepaid cards are available for added privacy.

Transaction Limits and Processing Times:

• Minimum and Maximum Limits: Specific transaction limits may apply depending on the chosen method.
• Processing Times: E-wallet transactions are typically processed instantly, while bank transfers and card transactions may take 1-5 business days.

Dining Experiences at River Cree Resort

River Cree Resort provides diverse dining options to suit every taste and preference:

• Sage: A fine dining experience led by a world-class chef, featuring an exclusive wine list and a sophisticated setting.
• The Kitchen Buffet Bistro: Known for its live-action cooking stations, the Bistro serves themed buffets daily, with breakfasts and brunches. Tuesdays offer a highlight with their sought-after crab legs.
• Lobby Coffee Bar: Perfect for early risers, the Lobby Coffee Bar serves Starbucks coffee in a cozy setting, complete with a fireplace and free Wi-Fi.
• Tap 25 Sports Lounge: This sports lounge offers menu favorites like prime rib dinners and the ultimate Tap Burger, alongside a variety of cold draft beers. Guests can enjoy televised sporting events in a relaxed atmosphere.

Hotel and Accommodations at River Cree Resort

The River Cree Resort and Casino offers a full-service hotel with 249 guest rooms, including 11 luxury suites, providing both comfort and convenience for guests. Designed with elegance and modern amenities, the hotel aims to cater to a wide range of travelers, from casino visitors to business guests and families.

Room Amenities and Features
Each guest room at the River Cree Resort hotel is well-equipped with thoughtful features to enhance the stay experience. Amenities include:

• High-Speed Internet Access: Complimentary Wi-Fi for all rooms, ensuring guests stay connected.
• Cable Television and Pay-Per-View: Options for entertainment, including popular movies and shows.
• In-Room Coffee Maker: Enjoy freshly brewed coffee or tea at any time of the day.
• Microwave and Mini-Fridge: Convenient for guests who prefer to have snacks and drinks in their rooms.

The luxurious suites offer additional space and enhanced amenities, ideal for those seeking a more indulgent experience.

On-Site Amenities for Hotel Guests
Staying at the River Cree Resort hotel provides access to several exclusive on-site facilities designed for relaxation and leisure:

• Swimming Pool and Whirlpool: An indoor pool and whirlpool provide a refreshing way to unwind.
• Fitness Center: Equipped with modern exercise equipment, the fitness center caters to guests wanting to maintain their workout routines while traveling.

Room Types and Configurations
The hotel offers a variety of room types to accommodate different guest needs. Options include:

Room Type	Features
Standard Rooms	Comfortable queen or king bed options, ideal for solo travelers or couples
Luxury Suites	Spacious living areas with enhanced amenities and beautiful views, perfect for longer stays or special occasions

Business and Conference Facilities
The hotel is also well-suited for business travelers, offering multiple meeting rooms with modern audio-visual equipment, high-speed internet, and on-site catering services. The flexible event spaces are ideal for conferences, seminars, or private gatherings, and the dedicated planning team assists with all aspects of event management.

Booking and Reservations
Reservations for the River Cree Resort hotel can be made directly through their website or by calling the hotel reservations number at 1-780-484-2121. The hotel offers various packages and deals throughout the year, especially for guests participating in casino events or rewards programs.

With its comprehensive amenities and comfortable accommodations, the River Cree Resort hotel provides an ideal retreat for guests visiting the Edmonton area, blending luxury and convenience seamlessly.

Additional Amenities and Services at River Cree Resort and Casino

Spa and Fitness Options
River Cree Resort and Casino provides a comprehensive wellness experience. The on-site fitness center offers modern equipment and facilities to help guests stay active during their stay. Additionally, there is an indoor swimming pool and whirlpool where visitors can relax after a day of gaming, dining, or exploring nearby attractions. This combination of relaxation and fitness amenities makes the resort appealing for both leisure and business travelers.

Entertainment and Nightlife
The Venue at River Cree Resort is renowned for hosting top-tier entertainment, attracting some of the biggest names in music and comedy. Notable past performers include Randy Travis, Collective Soul, Conan O’Brien, and Joan Rivers. Guests can call or check the website for updates on upcoming events.

The resort also features Twin Rinks, two NHL-sized ice surfaces, a full concession area, and a well-stocked pro shop. Located nearby, the West Edmonton Mall offers extensive shopping and family-friendly activities.

Events and Meeting Spaces
For corporate events or private gatherings, River Cree Resort features versatile event spaces:

Event Spaces	Details
Ballroom	A grand ballroom available for weddings, corporate events, and special celebrations, accommodating large groups with flexible setup options
Meeting Rooms	Multiple meeting rooms with modern AV equipment, high-speed internet, and catering services available
The Venue	As the primary entertainment space, The Venue also doubles as a space for larger gatherings and presentations, seating up to hundreds of guests

The resort’s event planning team is available to assist with every aspect of organization, from audio-visual setup to menu selection, ensuring a smooth experience for guests.

Accessibility and Transport Options
The resort is committed to accessibility, with designated parking spots and ramps, as well as ADA-compliant rooms and facilities. For those arriving by plane, River Cree Resort offers a shuttle service to and from the Edmonton International Airport for convenient transportation.

Security and Safety at River Cree Resort & Casino

River Cree Resort & Casino prioritizes the safety and security of its guests and their personal information. With a range of advanced security measures in place, the casino aims to create a safe and enjoyable environment for all visitors.

On-Site Security and Surveillance
The casino has a comprehensive 24/7 surveillance system that monitors the entire gaming floor, hotel areas, and public spaces. The system includes high-resolution cameras and motion-detection technology to ensure the safety of guests and staff. In addition, on-site security personnel are present throughout the resort, providing assistance and managing any potential security incidents. Security staff are trained to handle emergencies and work closely with local law enforcement when necessary.

Secure Payment Processing
To protect financial transactions, River Cree Resort & Casino employs encrypted payment gateways and secure servers, adhering to industry standards to safeguard guests’ financial information. When guests make payments using credit or debit cards, bank transfers, or e-wallets, their details are processed through highly secure channels to prevent unauthorized access or fraud.

Responsible Gaming Policies
River Cree Resort is dedicated to promoting responsible gaming practices. The casino provides various resources and tools to help patrons manage their gaming activities, including:

• Self-Exclusion Options: Guests can voluntarily exclude themselves from the casino if they feel it necessary, with support from trained staff.
• Gaming Limit Programs: Patrons can set spending or time limits for their gaming activities, giving them control over their experience.
• Information on Problem Gambling: Educational materials and contacts for local support organizations are readily available for guests who may need assistance.

Data Privacy Measures
The casino ensures the privacy of its guests by adhering to strict data protection policies. Personal information collected during bookings, rewards programs, or payment transactions is handled in compliance with privacy laws and industry best practices. The casino uses encrypted databases and firewall protections to secure customer data and prevent breaches.

Health and Safety Standards
Beyond financial and data security, River Cree Resort & Casino also prioritizes physical safety and health. The property is regularly cleaned and sanitized, especially high-traffic areas, gaming tables, and shared equipment. Health and safety protocols are maintained to create a safe environment for guests, including emergency exits, smoke detectors, and first-aid stations throughout the facility.

Nearby Attractions
River Cree Resort is ideally located for exploring local attractions around the Edmonton area. Here are some highlights:

Attraction	Distance	Description
West Edmonton Mall	5 minutes	One of North America’s largest shopping centers, with a variety of stores, an indoor waterpark, and entertainment options
Lewis Estates Golf Course	8 minutes	A renowned golf course with a challenging layout and scenic views
Downtown Edmonton	20 minutes	Features historical sites, museums, City Hall, and fine dining options
Fort Edmonton Park	15 minutes	A historical park and museum showcasing life in Edmonton throughout the centuries

User Ratings and Reviews of River Cree Resort & Casino

River Cree Resort & Casino has garnered a generally positive reception from guests, as reflected in various online reviews. On Tripadvisor, the resort holds a rating of 4 out of 5, based on 678 reviews, positioning it at #30 among 96 hotels in Edmonton.

Positive Feedback:

• Cleanliness and Comfort: Guests frequently commend the resort for its well-maintained rooms and comfortable accommodations. One reviewer noted, “The room was clean and comfortable.”
• Dining Options: The variety and quality of dining establishments receive praise. A guest mentioned, “We enjoyed our meals at the Italia restaurant and the kitchen.”
• Customer Service: The staff’s friendliness and helpfulness are often highlighted. A reviewer stated, “The front desk staff were helpful and friendly.”

Areas for Improvement:

• Pricing: Some guests feel that certain services and amenities are priced higher than expected. A reviewer expressed, “Breakfast needs to be included in room cost! Not practical charging more to clients for breakfast.”
• Smoking Policy: The allowance of smoking in designated areas of the casino has been a point of contention for non-smoking patrons. One guest mentioned, “The casino allows smoking in certain areas, which was a bit off-putting.”

Overall, the resort is well-regarded for its amenities, dining options, and customer service, with some guests suggesting improvements in pricing policies and smoking regulations.

Overall Summary of River Cree Resort & Casino

River Cree Resort & Casino offers a well-rounded experience with extensive gaming options, diverse dining venues, and comfortable accommodations. The resort is highly regarded for its welcoming atmosphere, well-maintained facilities, and prime location near Edmonton’s popular attractions. While the casino provides a variety of amenities and entertainment options, the presence of smoking areas and some higher-priced services are noted as potential drawbacks by visitors.

Ratings by Criteria:

1. Trust & Fairness: 10/10
   The casino upholds a high standard of security with 24/7 surveillance, data privacy measures, and encrypted payment processing. It’s known for responsible gaming practices and prioritizes guest safety. Minor areas for improvement could involve clearer details on payout processes.
2. Games & Software: 10/10
   River Cree offers a wide range of games, from 1,000 slot machines to numerous table games and off-track betting, appealing to a variety of players. The inclusion of popular games like blackjack, craps, and baccarat enhances its gaming experience.
3. Bonuses & Promotions: 9/10
   The Players Club rewards program offers useful points redemption options for food, beverages, and hotel discounts. However, promotions could be more extensive to match larger casinos, especially in terms of bonus offers for newcomers.
4. Customer Support: 10/10
   Customer service at River Cree is frequently praised for friendliness and efficiency. Staff are noted for their helpfulness, and event support is comprehensive. Improvements could include expanding online support options, such as a live chat for guests.

Overall Rating: 9,8/10
River Cree Resort & Casino is a strong choice for both gaming and leisure, with excellent amenities, responsible security practices, and a rewarding atmosphere for guests. It remains popular among locals and travelers alike, with minor improvements possible in promotions and online support.

Frequently Asked Questions about River Cree Resort & Casino

1. What are the opening hours of River Cree Resort & Casino?
   River Cree Resort & Casino is open daily from noon to 2 a.m.
2. Where is River Cree Resort & Casino located?
   The casino is located at 300 East Lapotac Blvd, Box 179, Enoch, Alberta T7X 3Y3, just 3 kilometers west of Edmonton.
3. What types of games are available at the casino?
   River Cree offers 1,000 slot machines, table games like blackjack, craps, baccarat, and off-track betting.
4. Are there any smoking areas in the casino?
   Yes, approximately 30% of the gaming floor allows smoking, making it one of the few casinos in Alberta to offer this.
5. What dining options are available at River Cree Resort?
   Guests can choose from various restaurants, including Sage (fine dining), The Kitchen Buffet Bistro, the Lobby Coffee Bar, and Tap 25 Sports Lounge.
6. Does the casino have a rewards or loyalty program?
   Yes, the Players Club Card allows guests to earn points that can be redeemed for food, beverages, and hotel discounts.
7. Is there a hotel on-site, and what amenities does it offer?
   Yes, the on-site Marriott hotel has 249 rooms, including luxury suites. Amenities include a swimming pool, whirlpool, fitness center, and high-speed internet.
8. What are the available payment and withdrawal methods at the casino?
   Accepted payment methods include major credit and debit cards, e-wallets, and direct bank transfers. Withdrawals can be processed via similar methods, with processing times varying.
9. Is there a shuttle service available?
   Yes, the resort offers a shuttle service to and from the Edmonton International Airport.
10. What nearby attractions can I visit?
    River Cree is close to the West Edmonton Mall, several golf courses, Fort Edmonton Park, and downtown Edmonton, offering a variety of activities for visitors.
11. What safety measures does the casino have in place?
    River Cree Resort & Casino has 24/7 surveillance, on-site security, encrypted payment processing, and strict data privacy protocols. Health and safety protocols are also in place.
12. How can I book a stay at the River Cree Resort hotel?
    Reservations can be made through their official website or by calling the hotel at 1-780-484-2121.
13. What are the age requirements for entering the casino?
    The casino is restricted to guests aged 18 and above, in compliance with Alberta’s gaming regulations.
14. Does the casino offer any promotions or bonuses?
    Yes, River Cree runs regular promotions, including slot tournaments, vehicle giveaways, and exclusive events for Players Club members.
15. How can I get information on upcoming events?
    Information on concerts, comedy shows, and other events is available on the official River Cree Resort website or by calling the resort directly.