3 Reasons to Choose River Rock Casino Resort
✅ Diverse Gaming Options: Over 1,200 slot machines and 75 table games for all skill levels.
✅ Luxurious Accommodations: A Four-Diamond hotel with top-notch amenities and dining options.
✅ Convenient Location: Just minutes from Vancouver International Airport, making it easily accessible for travelers.
- Extensive Gaming Options
- Luxurious Accommodations
- Diverse Dining Choices
- Entertainment and Events
- Convenient Location
- Comprehensive Security Measures
- Responsible Gambling Initiatives
- Rewards Program
- Cash Payment Restrictions
- High-Stakes Focus
- Busy Atmosphere
River Rock Casino Resort Review
Open: 24/7
Phone: 1.866.748.3718
Address: 8811 River Road, Richmond, British Columbia, Canada
Hotel Reservations Phone Number: 1-866-748-3718
Spa: Absolute Spa
Additional Amenities:
- Race sportsbook available
- On-site hotel and swimming pool
Introduction to River Rock Casino Resort
Nestled in Richmond, British Columbia, River Rock Casino Resort lies just over two miles from the airport, offering easy accessibility for travelers coming from all directions. This premier resort features an extensive selection of gaming options, including a variety of slot machines, table games, and electronic gaming terminals, ensuring a dynamic gaming experience for all visitors.
Beyond the gaming, River Rock Casino Resort presents a comprehensive experience with an on-site hotel and diverse dining choices, including the Sea Harbour and the Food Court. The resort also boasts an array of leisure facilities, such as a spa and fitness center, ensuring that guests have access to continuous entertainment and relaxation.
A committed advocate for responsible gaming, the resort operates under GameSense guidelines. This initiative, promoted by the British Columbia Lottery Corporation (BCLC), helps players understand the odds, appreciate the difference between chance-based and skill-based games, and make informed decisions. Available at all BCLC-authorized gaming locations, GameSense information is also accessible online.
River Rock Casino Resort: A Premier Destination for Gaming, Dining, and Unmatched Entertainment in British Columbia
Gaming Options at River Rock Casino Resort
The River Rock Casino Resort invites players to experience a wide variety of gaming options with over 1,200 slot machines. Guests can choose from penny and quarter slots, progressive jackpots, video poker, and many other options.
Gaming Options at River Rock Casino Resort
| Gaming Type | Description |
|---|---|
| Slot Machines | 1,200+ machines including penny, quarter slots, progressive jackpots |
| High Stakes | Privé Slots with $1 machines and Jade Room for high-limit guests |
| Electronic Tables | 104 terminals with live Baccarat, Roulette, Craps, and Blackjack |
| Table Games | 75 tables including Texas Hold’em, Fortune Pai Gow, and classics like BJ |
| Sportsbook | Horse race betting available |
For those seeking high-stakes play, the Privé Slots section offers a premium selection of $1 machines, supported by attentive hosts available around the clock. Additionally, the exclusive Jade Room caters to guests who prefer high-limit gaming experiences.
The casino also features 104 Electronic Table Games (ETGs), where players can engage in multiple games simultaneously, including live Baccarat, Roulette, Craps, and Blackjack. A unique offering is the Touch Bet Roulette system, which connects electronic roulette machines directly to a live roulette table.
In terms of traditional table games, the venue offers 75 tables, with classics like Ultimate Texas Hold’em, Texas Hold’em Bonus, and Fortune Pai Gow, as well as the ever-popular Roulette and Blackjack. The casino’s vibrant and welcoming atmosphere, along with helpful table hosts, ensures an enjoyable experience for all visitors. Sports enthusiasts can also place bets on horse races.
The diverse gaming choices make River Rock Casino Resort suitable for everyone, from newcomers to experienced gamblers seeking an immersive gaming environment.
Hotel Accommodations at River Rock Casino Resort
With its “suite dreams” and “remarkable rooms,” accommodation is never a concern for guests at River Rock Casino Resort. As a Four-Diamond property, the resort guarantees an unmatched stay experience with premium amenities.
Hotel Accommodations
| Room Type | Description |
|---|---|
| Luxury Suites | Cashmere King beds, spacious bathrooms, elegant décor |
| Standard Rooms | Single King or Double Queen configurations, with similar amenities |
| Amenities | Free self-parking, Wi-Fi, pool access, fitness center |
| Loyalty Program | I Prefer Hotel Rewards with exclusive rates and redeemable points |
Each luxury suite is furnished with cashmere King-size beds, spacious bathrooms, and elegant décor, catering to the highest standards of comfort and style. Guests enjoy complimentary self-parking, free Wi-Fi, pool access, and access to a state-of-the-art fitness center.
Standard rooms offer the same level of comfort, with configurations including Single King and Double Queen options. The hotel is also part of the I Prefer Hotel Rewards program, giving members access to exclusive rates, instant travel perks, and redeemable points across various global destinations. Points can be used for discounts on stays, dining, and spa treatments, adding value to the overall experience.
Dining Options at River Rock Casino Resort
For food lovers, River Rock Casino Resort provides a multitude of dining experiences. The Food Court is home to three fantastic outlets: Chopstick Noodlehouse serves a variety of noodles, rice, and fried dishes; Rock House Burgers & Fries specializes in burgers with freshly cut fries, onion rings, and other classic sides; and Zio’s offers thin-crust pizza made fresh to order.
Dining Options
| Venue | Cuisine and Specialties |
|---|---|
| Food Court | Noodles, burgers, pizza with options like Chopstick Noodlehouse, Zio’s |
| Sea Harbour Seafood | Authentic Cantonese cuisine and dim sum |
| Curve Lounge | Casual lunch, light dinner, drinks |
| The Buffet | Varied options: salads, pasta, seafood dishes |
| Starbucks | Coffee, savory and sweet treats |
For those with a preference for Cantonese cuisine, The Sea Harbour Seafood Restaurant serves authentic dim sum and other traditional dishes. Curve Lounge is ideal for a casual lunch, a post-work drink, or a light dinner. The Buffet offers an extensive spread, including salads, pasta dishes, and seafood options, while Starbucks is on hand with savory and sweet treats, along with premium coffee selections.
Entertainment and Nightlife at River Rock Casino Resort
Beyond gaming and dining, River Rock Casino Resort ensures guests are thoroughly entertained. The Curve Lounge offers a sophisticated atmosphere where local artists perform live, providing a relaxing backdrop for socializing. Additionally, the River Rock Show Theatre hosts a variety of performances, from concerts to comedy shows, ensuring memorable evenings for all attendees.
Entertainment & Nightlife
| Venue | Highlights |
|---|---|
| Curve Lounge | Performances by local artists |
| River Rock Show Theatre | Concerts, comedy shows, and live events |
| Event Spaces | Venues for conventions, meetings, weddings, with waterfront views |
The resort also offers versatile event spaces suitable for conventions, meetings, or weddings. Their dedicated team works diligently to create memorable experiences tailored to each event’s unique requirements.
Situated along the Fraser River in Richmond, the resort provides stunning waterfront and city views of Vancouver and the North Shore Mountains, enhancing the overall guest experience. Numerous attractions are located nearby, making it an ideal base for exploring the region.
Reward Programs and Promotions
River Rock Casino Resort participates in the Encore Rewards program, Casino BC’s loyalty scheme offering a variety of perks. Members can earn points on dining purchases, receive annual birthday offers, and gain access to exclusive deals.
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River Rock Casino Resort Overview
| Feature | Details |
|---|---|
| Open | 24/7 |
| Phone | 1.866.748.3718 |
| Address | 8811 River Road, Richmond, BC, Canada |
| Hotel Reservations | 1-866-748-3718 |
| Spa | Absolute Spa |
| Amenities | Race sportsbook, on-site hotel, pool |
Gaming Options at River Rock Casino Resort
| Gaming Type | Description |
|---|---|
| Slot Machines | 1,200+ machines including penny, quarter slots, progressive jackpots |
| High Stakes | Privé Slots with $1 machines and Jade Room for high-limit guests |
| Electronic Tables | 104 terminals with live Baccarat, Roulette, Craps, and Blackjack |
| Table Games | 75 tables including Texas Hold’em, Fortune Pai Gow, and classics like BJ |
| Sportsbook | Horse race betting available |
Hotel Accommodations
| Room Type | Description |
|---|---|
| Luxury Suites | Cashmere King beds, spacious bathrooms, elegant décor |
| Standard Rooms | Single King or Double Queen configurations, with similar amenities |
| Amenities | Free self-parking, Wi-Fi, pool access, fitness center |
| Loyalty Program | I Prefer Hotel Rewards with exclusive rates and redeemable points |
Dining Options
| Venue | Cuisine and Specialties |
|---|---|
| Food Court | Noodles, burgers, pizza with options like Chopstick Noodlehouse, Zio’s |
| Sea Harbour Seafood | Authentic Cantonese cuisine and dim sum |
| Curve Lounge | Casual lunch, light dinner, drinks |
| The Buffet | Varied options: salads, pasta, seafood dishes |
| Starbucks | Coffee, savory and sweet treats |
Entertainment & Nightlife
| Venue | Highlights |
|---|---|
| Curve Lounge | Performances by local artists |
| River Rock Show Theatre | Concerts, comedy shows, and live events |
| Event Spaces | Venues for conventions, meetings, weddings, with waterfront views |
Reward Programs & Promotions
| Program | Benefits |
|---|---|
| Encore Rewards | Points on dining purchases, annual birthday offers, exclusive deals |
| Promotions | Special campaigns throughout the year; check with hosts for latest offers |
The resort also periodically offers promotional campaigns. Guests are encouraged to consult with a host or visit the resort’s website to learn about current offers and promotions.
Payment and Withdrawal Methods at River Rock Casino Resort
River Rock Casino Resort offers a variety of payment and withdrawal options to ensure a seamless experience for guests.
Accepted Payment Methods:
- Credit Cards: Visa, Mastercard, and American Express are accepted for transactions.
- Debit Cards: Major debit cards are also accepted.
- Cash: Cash transactions are permitted within the casino.
Withdrawal Options:
- Casino Winnings: Guests can collect their winnings in cash directly from the casino cashier.
- Hotel Services: For hotel-related expenses, charges can be settled using credit or debit cards.
Security Measures at River Rock Casino Resort
River Rock Casino Resort places a high priority on guest security, offering a comprehensive range of measures to ensure a safe environment for everyone.
Security Measures:
- 24/7 Surveillance: The casino operates a round-the-clock surveillance system, with cameras strategically placed throughout gaming areas, hotel facilities, and entrances to monitor activity and deter potential security breaches.
- Security Personnel: A team of trained security staff is on-site 24/7, patrolling both the casino floor and hotel areas to assist guests and respond to any safety concerns.
- Advanced Access Control: Restricted areas within the casino are accessible only to authorized personnel, ensuring that sensitive areas are protected and reducing the risk of unauthorized access.
- Guest Identification and Age Verification: All guests must provide valid identification to enter the gaming floor, a policy that helps to prevent underage gambling and maintain compliance with provincial regulations.
- GameSense Program for Responsible Gambling: Through collaboration with British Columbia Lottery Corporation’s (BCLC) GameSense program, River Rock Casino Resort promotes responsible gaming by educating players on safe gambling practices and providing resources to support those in need.
- Data and Payment Security: The casino utilizes encryption and secure payment processing systems to protect guests’ financial transactions and personal information, adhering to high standards of data protection.
Emergency Protocols:
River Rock Casino Resort has a well-coordinated emergency response plan in place, ensuring that both staff and security teams are prepared to handle situations promptly. The casino collaborates with local law enforcement and emergency services to provide a safe environment and fast response in case of any incident.
These measures, together with rigorous standards of training for security and customer service staff, provide peace of mind to guests, allowing them to focus on enjoying their time at the resort.
Recent Developments and Enhancements
In celebration of its 20th anniversary, River Rock Casino Resort has announced significant upgrades aimed at enhancing the guest experience. These enhancements include the addition of Gordon Ramsay Steak, the first of Michelin-starred chef Gordon Ramsay’s fine dining restaurants in Canada, set to open later this year. The main atrium is undergoing a complete reimagination to accommodate this new dining venue.
Recent Developments
| Upgrade Area | Planned Enhancements |
|---|---|
| New Dining | Gordon Ramsay Steak to open in main atrium |
| Gaming Expansion | Jade Room expansion, new slot machines, Privé Lounge with bar |
| Event Spaces | Additional conference facilities, technical upgrades for theatre |
| Marina Renovation | Dredging and reactivation of the 130-slip marina |
| Buffet Renovation | New à la carte options with mountain and marina views |
Other planned upgrades include an expansion of the Jade Room, introducing a variety of new and diverse slot machines, and a refreshed floor layout to improve navigation and accessibility. A new Privé Lounge with a dedicated bar is also in development. The resort’s conference facilities will be expanded to provide more space for meetings and events, and the on-site marina will be dredged to fully reactivate the 130-slip marina. Additionally, the buffet has been renovated to include à la carte offerings with panoramic views of the mountains and marina. Technical upgrades to the theatre are also planned to enhance the audience’s experience.
These enhancements are scheduled to be completed throughout the year, ensuring that guests can indulge in excitement, luxury, and unparalleled hospitality at the Four-Diamond resort. For more information or to book your stay, visit the resort’s official website.
User Ratings and Reviews of River Rock Casino Resort
Overall Rating:
- Average User Rating: 4 out of 5 stars on Tripadvisor
Positive Reviews:
- Convenient Location: Guests often highlight the resort’s location near Vancouver International Airport and its accessibility via public transportation, making it ideal for travelers.
- Wide Range of Amenities: Visitors appreciate the variety of amenities, including the casino, spa, multiple dining venues, and entertainment options.
- Comfortable Accommodations: Reviews frequently mention the spacious, comfortable, and clean rooms, enhancing the overall stay experience.
Common Criticisms:
- Service Quality: Some users report mixed experiences with service, noting occasional issues with attentiveness and professionalism among staff.
- Room Maintenance: Certain reviews indicate that rooms may appear somewhat dated, with suggestions for improvements in maintenance and cleanliness.
- Value Concerns: Some guests feel that the price point does not always align with the quality, noting additional fees and high costs for certain services.
River Rock Casino Resort is generally well-rated for its convenient location and comprehensive amenities, though some guests suggest enhancements in service consistency and room upkeep.
Overall Assessment of River Rock Casino Resort
River Rock Casino Resort is a popular destination for travelers and gaming enthusiasts in British Columbia. Known for its convenient location near Vancouver International Airport, the resort combines a comprehensive casino experience with a wide array of amenities, including a Four-Diamond hotel, diverse dining options, a spa, and live entertainment. While guests generally enjoy the gaming variety and comfortable accommodations, feedback suggests room for improvement in service consistency and maintenance standards. Here’s an overall rating across key criteria:
| Criterion | Rating (0-10) | Evaluation |
|---|---|---|
| Trust & Fairness | 9 | River Rock Casino Resort is licensed and regulated by the British Columbia Lottery Corporation (BCLC), ensuring high standards of fairness and transparency. The GameSense program further supports responsible gambling practices, contributing to a safe gaming environment. |
| Games & Software | 10 | With over 1,200 slot machines, 75 table games, and high-limit areas like Privé Slots, the resort provides extensive gaming options. The variety appeals to all experience levels, though some may seek even more specialized or unique gaming offerings. |
| Bonuses & Promotions | 9 | River Rock offers the Encore Rewards loyalty program with points on purchases and exclusive perks. While promotions are available, some guests express a desire for more diverse or frequent bonus offers, especially tailored for regular visitors. |
| Customer Support | 9 | While the resort has 24/7 support, some guests have noted occasional inconsistencies in service quality. Positive reviews acknowledge helpful staff, but there is feedback indicating room for improvement in attentiveness and professionalism. |
Overall Rating: 9.3/10
Conclusion:
River Rock Casino Resort provides a well-rounded experience with a strong focus on gaming variety, convenience, and guest satisfaction in a regulated environment. While the resort is rated highly for trust, fairness, and entertainment options, improvements in customer service consistency and promotional offerings could further enhance the guest experience.
Frequently Asked Questions (FAQ) about River Rock Casino Resort
- What are the operating hours of River Rock Casino Resort?
- River Rock Casino Resort is open 24 hours a day, seven days a week.
- How far is River Rock Casino from the Vancouver International Airport?
- The resort is located just over two miles from Vancouver International Airport, making it easily accessible for travelers.
- What types of gaming options are available at the casino?
- The casino features over 1,200 slot machines, 75 table games, and various electronic table games. High-limit gaming areas, such as Privé Slots and the Jade Room, are also available.
- Are there any promotions or loyalty programs at the casino?
- Yes, River Rock Casino Resort offers the Encore Rewards program, which allows guests to earn points on dining and gaming purchases, as well as receive exclusive offers and birthday bonuses.
- What dining options are available at the resort?
- The resort features several dining venues, including the Food Court, Sea Harbour Seafood Restaurant, Curve Lounge, and The Buffet, offering a variety of cuisines to suit different tastes.
- Is there a hotel on-site?
- Yes, River Rock Casino Resort includes a Four-Diamond hotel with luxurious accommodations and various amenities, including a spa and fitness center.
- What are the payment methods accepted at the casino?
- The casino accepts various payment methods, including major credit and debit cards, as well as cash for transactions. However, the hotel may have specific cash payment restrictions.
- Are there any security measures in place at the casino?
- Yes, the casino has 24/7 surveillance, trained security personnel, and strict access controls to ensure guest safety and a secure gaming environment.
- What should I do if I encounter a problem or need assistance during my visit?
- Guests can seek assistance from on-site staff, who are available 24/7. There is also a customer service desk located within the resort.
- Can I place bets on horse races at River Rock Casino?
- Yes, the casino offers betting options for horse races, allowing guests to enjoy another form of gaming.
- Is there a spa at the resort?
- Yes, River Rock Casino Resort features Absolute Spa, providing a range of spa services and treatments for relaxation and rejuvenation.
- What is the age requirement to enter the casino?
- Guests must be at least 19 years old to enter River Rock Casino Resort and participate in gaming activities, in accordance with British Columbia regulations.
- Are there any family-friendly activities available?
- While the casino primarily caters to adult guests, the resort’s hotel and dining options can accommodate families. However, gaming areas are restricted to those over 19.
- How can I provide feedback about my experience at the resort?
- Guests can share feedback through online review platforms, directly with resort staff, or by contacting the management via their official website.
