Starlight Casino Edmonton

Starlight Casino Edmonton Review

Location and Contact Information
Starlight Casino is located within the bustling West Edmonton Mall (WEM), providing visitors with a unique blend of entertainment, shopping, and dining experiences. Situated at #2710, 8882-170 Street Northwest Edmonton, AB T5T 3J7, Starlight Casino offers extended gaming hours: slot machines operate from 9 am to 5 am daily, while table games are available from 11 am to 3 am daily. For inquiries or hotel reservations, guests can contact the main line at (780) 444-2112 or the hotel reservation line at 1-780-444-2112.

Starlight Casino Edmonton: Where entertainment meets elegance, offering world-class gaming, dining, and unforgettable experiences in the heart of West Edmonton Mall

Casino Amenities and Features
Originally known as Palace Casino, Starlight Casino underwent substantial renovations and rebranding before reopening in September 2018. Spanning a vast 120,000 square feet, the casino now boasts a vibrant selection of gaming options, including 704 slot machines and 15 table games. Within the venue, patrons can find a variety of restaurants, notably ATLAS Steak + Fish, which is known for its high-quality North American fare and upscale atmosphere.

Located within one of Canada’s largest shopping and entertainment complexes, Starlight Casino draws inspiration from Persian traditions, reflecting this in its opulent and inviting design. West Edmonton Mall itself is a destination, featuring over 800 stores, 100 dining venues, and a variety of attractions that add to the casino’s allure.

Economic Impact and Ownership
Starlight Casino is managed by Gateway Casinos & Entertainment Limited, a leading gaming company in Canada with extensive operations across British Columbia, Alberta, and Ontario. Along with the nearby Grand Villa project, Gateway has invested nearly $90 million into Edmonton’s local economy, creating numerous employment opportunities. This economic boost underscores Gateway’s role as one of Canada’s largest and most diversified gaming corporations, further enriching the entertainment landscape in Edmonton.

Gaming Options

Slot Machines
Designed to cater to both casual visitors and high-stakes players, Starlight Casino’s gaming floor showcases an impressive variety of slot machines, featuring popular games such as 88 Fortunes, Buffalo, Lightning Cash, Colossal Diamonds, Replay Arena, Texas Tea, and Cash Grab. All machines are coinless, utilizing a ticket-in or bill-in/ticket-out technology, making them user-friendly and streamlined.

The betting range for these machines spans from as low as $0.01 to up to $5 per spin, accommodating various player preferences. This flexibility ensures a diverse gaming experience, appealing to both newcomers and experienced players.

Table Games
For those who prefer table games over slots, Starlight Casino provides a broad selection of options. Guests can enjoy Blackjack with Lucky Lucky, EZ Baccarat & Infinite Fortune, Roulette, Ultimate Texas Hold’em with Progressive Jackpot, and Chase The Flush. Each table game offers a unique twist, ensuring there is something for every player, regardless of skill level or preference.

An especially popular area within the casino is the Replay Arena, a section dedicated to social gaming. This energetic space features table games like Baccarat, Blackjack, Craps, Roulette, and Sic Bo, where players can engage in friendly competition within a lively, immersive environment.

Additional Amenities and Features

24/7 Gaming Access Starlight Casino offers extended access to its gaming facilities, with slot machines available 24/7 and table games operating from 11 am to 3 am daily. This round-the-clock access makes it convenient for guests to enjoy their favorite games at any time, adding flexibility to their visit to the West Edmonton Mall.

Table Games with Progressive Options One of the highlights of the table games area is the availability of progressive jackpots, which can add a thrilling dimension to classic games. For instance, Ultimate Texas Hold’em and Chase the Flush come with progressive jackpot options, allowing players the chance to win substantial prizes. This element of progressive jackpots is a feature that appeals to both seasoned and new players alike.

Table Game	Game Features
Ultimate Texas Hold’em	Progressive Jackpot Option
Chase the Flush	Progressive Jackpot Option
Free Bet Blackjack	Strategic, skill-based play
EZ Baccarat	Simple rules for quick play

Special Promotions Starlight Casino offers a variety of promotions designed to enhance the gaming experience. Examples include the November Slot Tournament and the Plunko Payday events, providing guests with opportunities to win additional rewards and points. Promotions like these change regularly, ensuring fresh excitement for both frequent and occasional visitors.

Hotel Accommodations

Though Starlight Casino itself doesn’t offer onsite hotel accommodations, visitors can easily find a place to stay within the West Edmonton Mall, which is home to two distinct hotels: Fantasyland Hotel and WEM Inn.

Hotel	Room Themes	Amenities
Fantasyland Hotel	Space, Roman, Polynesian, & others	Free WiFi, LCD TVs, hairdryer, voicemail, clock radio, air conditioning, pet-friendly rooms
WEM Inn	Modern decor	Complimentary breakfast, heated underground parking, queen and king beds, pet-friendly rooms

Fantasyland Hotel, famous for its creative themed rooms such as Space, Roman, and Polynesian, provides an engaging stay experience within the mall. Rooms are equipped with modern amenities including complimentary WiFi, LCD TVs, and pet-friendly options. The West Edmonton Inn, or WEM Inn, offers 88 stylishly decorated rooms with configurations such as two queen beds, one king bed, or a single queen bed, catering to different group sizes. This hotel also provides essential amenities, including a complimentary breakfast and heated underground parking.

Reward Programs

Starlight Casino offers two distinct loyalty programs designed to reward frequent visitors:

1. Winner’s Edge: This province-wide loyalty program encompasses all casinos in Alberta. Players earn points by engaging in slot machines and table games, which can be redeemed for various bonuses and promotions. Members also gain access to exclusive offers, contests, and discounts. Additionally, Winner’s Edge integrates GameSense, a tool that educates players about game odds and the distinctions between skill-based and chance-based games.
2. My Club Rewards: To participate, members simply swipe their card at the kiosk and play games to accumulate points. These points can be redeemed for slot play and food and beverage vouchers. Membership is free; interested individuals can sign up by presenting a government-issued photo ID at guest services.

Payment Methods and Withdrawal Options

Starlight Casino Edmonton offers a variety of payment methods to accommodate its diverse clientele. Guests can utilize cash, Visa, and Mastercard for transactions within the casino.

Payment Methods:

• Cash: Accepted for all transactions, including purchasing chips and slot machine credits.
• Credit/Debit Cards: Visa and Mastercard are accepted for purchasing chips and other services.

Withdrawal Options:

• Cash Withdrawals: Guests can withdraw cash from ATMs located within the casino premises.
• Casino Cage: Players can cash out their winnings directly at the casino cage.

Limitations and Restrictions:

• Transaction Limits: There may be daily limits on cash withdrawals from ATMs, typically set by the issuing bank.
• Identification Requirements: For large withdrawals, the casino may require valid government-issued photo identification to verify the player’s identity.
• Credit/Debit Card Usage: Some banks may impose restrictions on using credit or debit cards for gambling-related transactions. It’s advisable to check with your financial institution regarding any such limitations.
• Currency: All transactions are conducted in Canadian dollars (CAD).

For the most accurate and up-to-date information on payment methods and withdrawal options, guests are encouraged to contact Starlight Casino Edmonton directly or visit their official website.

Dining Options

Starlight Casino boasts a variety of dining venues to cater to diverse culinary preferences:

• ATLAS Steak + Fish: A modern twist on the classic North American steakhouse, offering a warm and casually elegant ambiance. The restaurant is family-friendly and welcomes gourmands of all ages.
• NOVA Bar: Centrally located on the casino floor, NOVA Bar is ideal for meeting friends, watching a game, or enjoying a beverage. It operates daily from 9 am to 2 am.
• CHOW Lucky Noodle Bar: Open daily from 11 am to 10 pm, this venue tempts the senses with wok-fired creations from an open kitchen, offering a menu focused on freshness and cultural authenticity.
• Halley’s Club: A fusion of nostalgic supper club and showcase theater, Halley’s Club offers a stylish ambiance with classic cabaret concepts. However, it is currently temporarily closed.
• MATCH Eatery & Public House: This venue combines the traditions of a neighborhood pub with the energy of a lively sports bar. It is also temporarily closed.

Happy Hour at NOVA Bar and Atlas Steak + Fish For dining enthusiasts, Starlight Casino’s NOVA Bar and Atlas Steak + Fish host happy hours, offering discounted drinks and select appetizers. These happy hours are ideal for social gatherings, with a cozy yet lively atmosphere that invites guests to relax and unwind after gaming (source).

Restaurant	Special Feature
NOVA Bar	Happy Hour with discounted drinks
Atlas Steak + Fish	Family-friendly, elegant ambiance
CHOW Lucky Noodle Bar	Fresh wok-fired noodle dishes
Halley’s Club	Supper club with nostalgic ambiance

With its comprehensive range of gaming, dining, and entertainment options, Starlight Casino offers a unique venue that combines the excitement of casino gaming with the comforts of modern dining and socializing.

Getting There

Starlight Casino is conveniently located within the West Edmonton Mall, making it accessible by various modes of transportation:

• By Car:
  • From Edmonton International Airport: Follow AB-2 Highway to the 170 St NW exit, then proceed to 90 Ave to reach the casino.
  • From Rogers Place: Take 104 Ave NW/Stony Plain Rd to 170 St NW, turn left on 170th, and follow to 90 Ave NW.
  • From South Edmonton Commons: Follow AB-2 Highway to the 170 St NW exit, then proceed to 90 Ave to reach the casino.
• By Transit: The West Edmonton Mall Transit Centre, located at 175 Street and 87 Avenue, serves multiple bus routes, including 1, 2, 4, 14, 23, 33, 100, 101, 102, 103, 106, 107, 109, 110, 111, 112, 113, 115, 117, 126, 129, 133, 136, 137, 150, 205, and 311.
• Parking: Preferred parking lots are 9-A, 9-B, 9-C, and 9-D, located at Entrance 9 on 90 Ave between 170 St and 178 St.

Entertainment and Nightlife

As an integral part of the West Edmonton Mall, Starlight Casino offers patrons a diverse array of entertainment options beyond its gaming floors. The mall frequently hosts events such as celebrity appearances, performances by local artists, and themed parties, ensuring there’s always something happening to engage visitors. Given that WEM ranks among Edmonton’s top attractions, guests can expect a vibrant and dynamic atmosphere during their visit.

Within the casino itself, regular tournaments and events are organized to enhance the gaming experience. These events often coincide with holidays or special occasions, providing players with additional excitement and opportunities to win. For instance, the casino has previously hosted promotions like “Bewitched Winnings,” where participants had the chance to win up to 1 million Winner’s Edge Points.

Security and Safety Measures at Starlight Casino

Starlight Casino Edmonton is committed to providing a secure and safe environment for all its guests and staff. The casino implements rigorous cleaning protocols, with frequent sanitation of high-touch areas like gaming machines, tables, and door handles. Staff members receive specialized training to ensure a safe environment, including adherence to all health guidelines. Starlight Casino also collaborates with public health authorities to stay updated on best practices, ensuring a comfortable and protected experience for visitors at all times.

Customer Ratings and Reviews of Starlight Casino

Starlight Casino in Edmonton has garnered a range of feedback from its patrons, reflecting diverse experiences. On TripAdvisor, the casino holds an average rating of 3 out of 5 stars, based on 52 reviews.

Positive Feedback:

• Ambiance and Design: Many visitors appreciate the casino’s retro Vegas-inspired atmosphere, highlighting its vibrant and energetic environment.
• Dining Options: Guests often commend the variety and quality of dining venues, particularly Atlas Steak + Fish and CHOW Lucky Noodle Bar, noting the excellent food and service.

Areas for Improvement:

• Customer Service: Some patrons have reported inconsistent service quality, suggesting a need for enhanced staff training to ensure a consistently positive experience.
• Game Variety: A few visitors have expressed a desire for a broader selection of table games and slot machines to cater to diverse gaming preferences.

While Starlight Casino offers a lively atmosphere and diverse dining options, guest experiences vary. The management appears responsive to feedback, striving to improve services and facilities to meet the expectations of all visitors.

Overall Evaluation of Starlight Casino Edmonton

Starlight Casino Edmonton provides a dynamic entertainment venue within the expansive West Edmonton Mall, combining diverse gaming options, quality dining, and a vibrant atmosphere. The casino’s appeal stems from its wide variety of games suitable for both casual players and high rollers, along with loyalty programs that enhance the player experience. However, reviews indicate some inconsistencies in customer service and a desire for expanded game selection.

Rating Summary:

Criteria	Rating (0–10)	Comments
Trust & Fairness	9	The casino is operated by Gateway Casinos & Entertainment, a reputable company in Canada. It follows strict regulations, ensuring a fair gaming environment and secure transactions.
Games & Software	8	Offers a variety of slots and table games with progressive jackpots; however, some guests express a desire for more game variety.
Bonuses & Promotions	7	Regular promotions, tournaments, and loyalty programs like Winner’s Edge and My Club Rewards provide added value, though promotions could be expanded for frequent players.
Customer Support	7	Customer support is generally adequate but has received mixed reviews. Improvement in consistency and responsiveness would benefit the overall experience.

Overall Score: 7,75 out of 10

Conclusion: Starlight Casino Edmonton is a well-rounded destination offering engaging gaming and dining experiences with a few areas for growth, particularly in customer support and game variety. This rating reflects the casino’s overall reliability, diverse amenities, and the potential for further enhancement.

Frequently Asked Questions (FAQ) about Starlight Casino Edmonton

1. Where is Starlight Casino Edmonton located?
   • Starlight Casino is located within West Edmonton Mall at #2710, 8882-170 Street Northwest, Edmonton, AB T5T 3J7.
2. What are the casino’s hours of operation?
   • Slot machines operate 24/7, and table games are available from 11 am to 3 am daily.
3. What types of games are available at Starlight Casino?
   • The casino offers 704 slot machines, various table games (such as Blackjack, Roulette, EZ Baccarat, and Ultimate Texas Hold’em with progressive jackpots), and a special Replay Arena for social gaming.
4. Does Starlight Casino have a hotel?
   • While the casino does not have its own hotel, West Edmonton Mall hosts two nearby hotels, Fantasyland Hotel and WEM Inn, both offering a variety of amenities and themed rooms.
5. What dining options are available at Starlight Casino?
   • Dining options include Atlas Steak + Fish, NOVA Bar, CHOW Lucky Noodle Bar, and Halley’s Club. Some dining venues offer happy hours and are known for high-quality North American and Asian dishes.
6. What loyalty programs are offered at Starlight Casino?
   • The casino provides two loyalty programs: Winner’s Edge, a province-wide rewards program in Alberta, and My Club Rewards. Both programs allow players to earn points, redeem rewards, and access exclusive offers.
7. How can I make payments and withdraw funds at the casino?
   • Payment options include cash, Visa, and Mastercard. Withdrawals can be made through ATMs on-site and the casino cage, though ID may be required for large cashouts, and daily ATM withdrawal limits may apply.
8. What safety measures are in place at Starlight Casino?
   • Starlight Casino prioritizes guest and employee safety with regular sanitization, staff training on health protocols, and collaboration with public health authorities.
9. Are there any age restrictions for entering the casino?
   • Yes, guests must be at least 18 years old to enter and play in the casino.
10. Does Starlight Casino offer any bonuses or promotions?
    • The casino regularly holds promotions, such as seasonal tournaments and Plunko Payday, as well as loyalty rewards through its Winner’s Edge and My Club Rewards programs.
11. Is parking available at Starlight Casino?
    • Yes, parking is available within West Edmonton Mall, with preferred parking locations near Entrance 9 for convenient access to the casino.
12. How can I contact Starlight Casino for more information?
    • For inquiries, guests can contact Starlight Casino Edmonton at (780) 444-2112 or visit their official website at edmonton.starlightcasino.ca.