Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino Review

Location

Nestled at the entrance to Kananaskis Country, Stoney Nakoda Resort & Casino is conveniently situated just 35 minutes west of Calgary, Alberta. The resort is located at the junction of the Trans-Canada Highway (Highway 1) and Highway 40, providing easy access to the picturesque towns of Canmore and Banff.

History

The Stoney Nakoda Resort & Casino is owned and operated by the Stoney Nakoda First Nation, which comprises three bands: Bearspaw, Chiniki, and Goodstoney. The casino opened its doors on June 10, 2008, offering a range of gaming options to visitors. In February 2009, the resort expanded to include a hotel, enhancing its appeal as a comprehensive destination for entertainment and relaxation.

Stoney Nakoda Resort & Casino: Where thrilling gaming meets the breathtaking beauty of the Canadian Rockies

Licensing

As a gaming establishment in Alberta, Stoney Nakoda Resort & Casino operates under the regulations set forth by the Alberta Gaming, Liquor and Cannabis Commission (AGLC). This ensures that all gaming activities adhere to provincial standards for fairness and integrity. Patrons must be at least 18 years of age to enter the casino and participate in gaming activities.

Overview

Stoney Nakoda Resort & Casino offers a vibrant blend of affordable comfort, premier casino gaming, and family-friendly adventure, all set against the stunning backdrop of the Canadian Rockies. The resort features 110 newly renovated rooms and suites, a state-of-the-art casino, an indoor pool with a waterslide, multiple dining options, and a variety of year-round activities. Each room is equipped with dedicated Wi-Fi, a microwave, mini-fridge, security safe, and a minimum 43″ HD TV, ensuring a comfortable and convenient stay for all guests.

Whether you’re seeking a thrilling gaming experience, a relaxing getaway, or an adventure-filled vacation, Stoney Nakoda Resort & Casino serves as the perfect basecamp for exploring the natural beauty and attractions of the Alberta Rockies.

Gaming Options at Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino offers a diverse array of gaming experiences, catering to both novice and seasoned players. The casino floor is designed to provide an engaging and dynamic environment, ensuring every guest finds a game that suits their preferences.

Slot Machines

With over 250 slot machines, the casino presents a wide selection of games, from classic reels to the latest video slots. Many of these machines feature progressive jackpots, offering players the chance to win substantial prizes. The slot area operates daily from 10:00 a.m. to 3:00 a.m., allowing ample time for guests to enjoy their favorite games.

Table Games

The casino features a variety of table games, providing traditional and modern options to suit all tastes. The table games area is open daily from 2:00 p.m. to 2:00 a.m.

Game	Description
Blackjack	A classic card game where players aim to achieve a hand value of 21 without exceeding it.
Roulette	A game of chance where players bet on where a ball will land on a spinning wheel.
Baccarat	A comparing card game between the player and banker, popular for its straightforward rules.
Ultimate Texas Hold’em	A poker variant where players compete against the dealer, aiming for the best five-card hand.

Poker Room

For poker enthusiasts, the casino offers a dedicated poker room hosting No-Limit Texas Hold’em cash games every Friday and Saturday night starting at 7:00 p.m. Additionally, tournaments are held on the first and last Sunday of each month, with a buy-in of $70 plus a $10 administration fee.

Off-Track Betting

Guests can engage in off-track betting at the Sidelines Lounge, where they can wager on horse races from various tracks. This facility provides a comfortable setting to enjoy live racing action and place bets on preferred horses.

Winner’s Edge Loyalty Program

The casino participates in Alberta’s province-wide Winner’s Edge Loyalty Program. Members earn points for every dollar wagered on slot machines, which can be redeemed for free play. Additional benefits include a 10% discount on select dining options and access to exclusive promotions and contests.

Stoney Nakoda Resort & Casino’s comprehensive gaming options ensure an enjoyable and varied experience for all visitors, set against the stunning backdrop of the Canadian Rockies.

Payment Methods and Withdrawal Policies at Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino offers a variety of payment options to ensure a seamless gaming experience for all patrons.

Accepted Payment Methods

• Cash: The casino accepts Canadian currency for all transactions, including purchasing chips and slot machine credits.
• Credit and Debit Cards: Major credit and debit cards are accepted at the casino’s cashier for purchasing chips or slot machine credits.
• Casino Chips: For table games, players can exchange cash or use their credit/debit cards at the cashier to obtain casino chips.

Withdrawal Policies

• Cash-Outs: Winnings from slot machines can be cashed out directly at the machine, issuing a ticket that can be redeemed at the cashier.
• Table Game Winnings: Chips won at table games can be exchanged for cash at the cashier.

Transaction Limits

• Minimum and Maximum Bets: The casino offers a range of betting limits to accommodate different player preferences. For instance, on Friday and Saturday nights, a minimum bet of $2 is available at certain blackjack tables.
• Withdrawal Limits: While specific withdrawal limits are not publicly detailed, standard casino practices typically involve certain maximum cash-out amounts per transaction. For larger sums, arrangements can be made with the casino’s management.

For the most accurate and up-to-date information regarding payment methods and withdrawal policies, guests are encouraged to contact the casino directly or visit the cashier upon arrival.

Loyalty Programs, Promotions, and Bonuses at Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino offers a variety of loyalty programs, promotions, and bonuses to enhance the gaming experience for its patrons.

Winner’s Edge Loyalty Program

As part of Alberta’s province-wide Winner’s Edge Loyalty Program, Stoney Nakoda Resort & Casino provides members with several benefits:

• Point Accumulation: Members earn one point for every dollar wagered on slot machines and electronic table games.
• Redeemable Rewards: Accumulated points can be redeemed for free play within the casino.
• Dining Discounts: Members receive a 10% discount on select menu items priced over $10, excluding alcohol and daily specials.
• Exclusive Contests: Access to members-only contests and promotions.

Promotions and Events

The casino regularly hosts a variety of promotions and events to engage and reward guests:

• Seasonal Promotions: Offers such as the “Win & Shop” promotion, where participants have the chance to win a $1,000 Mastercard gift card.
• Dining Specials: Regular specials like “NDN Taco Tuesdays” and “Wing Wednesdays” provide guests with unique dining experiences.
• Entertainment Events: The casino hosts events such as the “New Year’s Eve Poker Tournament” and themed parties, offering guests a blend of gaming and entertainment.

For the most current information on loyalty programs, promotions, and events, guests are encouraged to visit the casino’s official website or contact guest services directly.

Dining Options at Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino offers a variety of dining experiences to cater to diverse tastes and preferences.

The Ridge

The Ridge is a family-friendly restaurant providing daily à la carte service. Guests can enjoy a range of dishes in a vibrant and welcoming atmosphere. The restaurant operates daily from 8:00 a.m. to 9:00 p.m.

Sidelines Lounge

Located within the casino, Sidelines Lounge offers a casual dining experience with the same menu as The Ridge. Patrons can enjoy their meals while watching live sports on big screens or engaging in gaming activities. The lounge is open from 10:00 a.m. to 2:00 a.m., with food service available until 11:00 p.m. on weekdays and midnight on Saturdays.

Buffet Offerings

On select evenings, The Ridge hosts themed buffets, such as the Prime Rib & Lobster Buffet, providing guests with a variety of dishes in a buffet setting. These events are popular and may require reservations.

Special Promotions

The resort features dining specials like “Wing Wednesdays,” where guests can enjoy a pound of wings for $9.99 with a beverage purchase. These promotions offer unique dining experiences and value for guests.

Entertainment and Nightlife at Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino offers a vibrant array of entertainment and nightlife options, ensuring guests have a memorable experience beyond gaming.

Live Entertainment

The resort frequently hosts live performances, including music concerts, comedy shows, and cultural events. These events provide guests with engaging entertainment in a lively atmosphere. For the latest schedule of performances, guests are encouraged to check the resort’s official website or contact guest services.

Sidelines Lounge

Sidelines Lounge serves as a central hub for nightlife within the resort. Guests can enjoy a casual dining experience, watch live sports on big screens, and participate in off-track betting. The lounge operates from 10:00 a.m. to 2:00 a.m., with food service available until 11:00 p.m. on weekdays and midnight on Saturdays.

Special Events and Promotions

The resort regularly organizes themed events and promotions to enhance the guest experience. Examples include “Wing Wednesdays,” where guests can enjoy a pound of wings for $9.99 with a beverage purchase, and seasonal events like the “New Year’s Eve Poker Tournament.” These events offer unique entertainment options and are popular among guests.

Casino Gaming

Beyond traditional gaming, the casino offers a dynamic nightlife experience with over 250 slot machines, various table games, and a dedicated poker room. The gaming floor is open daily from 10:00 a.m. to 3:00 a.m., providing ample opportunity for guests to enjoy the gaming facilities into the night.

Accommodation Options at Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino offers a variety of accommodation options to suit different preferences and group sizes. The resort features 110 newly renovated rooms and suites, each designed to provide comfort and convenience for guests.

Room Types

• King Room: Features a king-sized bed, offering a comfortable space for solo travelers or couples.
• Two Queen Bedroom: Equipped with two queen-sized beds, ideal for families or groups.
• Junior Suite: Provides additional space and amenities, including a romantic electric fireplace, suitable for guests seeking an enhanced experience.
• Jetted Tub Suite: Offers a separate bedroom with a king-sized bed and a living area featuring a two-person jetted hot tub, perfect for a romantic getaway.
• Family Suite: Includes a separate bedroom with a king-sized bed, a large living room area with a queen-sized bed, a pull-out sofa bed, and a fireplace, accommodating larger families or groups.

Room Amenities

All rooms and suites are equipped with:

• Dedicated high-speed Wi-Fi
• Mini fridge and microwave
• Security safe
• Minimum 43″ HD TV with Telus OPTIK TV/Internet
• Tiled showers with separate soaker tubs
• Complimentary in-room coffee and tea station
• Individual climate control
• Bathrobes
• Complimentary access to the indoor pool, waterslide, and hot tub

The resort also offers pet-friendly accommodations for an additional fee, allowing guests to bring their pets along.

Security Measures at Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino prioritizes the safety and security of its guests and staff. The resort has implemented several measures to ensure a secure environment:

• Surveillance Systems: The casino floor and common areas are monitored by advanced surveillance cameras to deter and detect any suspicious activities.
• Trained Security Personnel: A dedicated team of security professionals is present on-site to assist guests and respond promptly to any incidents.
• Access Control: Certain areas within the resort are restricted to authorized personnel only, maintaining the integrity of secure zones.
• Guest Room Security: All guest rooms are equipped with electronic key card access and in-room safes for secure storage of personal belongings.
• Emergency Preparedness: The resort has established protocols for various emergency situations, ensuring staff are trained to handle incidents effectively.

These measures collectively contribute to a safe and enjoyable experience for all visitors at Stoney Nakoda Resort & Casino.

Customer Support at Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino is committed to providing exceptional customer service to ensure a pleasant experience for all guests. The resort offers multiple channels for assistance:

• Front Desk Services: Available 24/7, the front desk staff can assist with check-in and check-out procedures, room inquiries, and general information about the resort’s amenities.
• Guest Services: For specific requests or concerns, guests can contact the resort directly at +1 403-881-2830 or via email at [email protected].
• Online Contact Form: The resort’s official website features a contact form where guests can submit inquiries or feedback.
• Casino Support: On the gaming floor, staff members are readily available to assist with game rules, machine operations, and any other gaming-related questions.
• Dining Reservations: For dining inquiries or reservations, guests can contact the restaurants directly through the resort’s main phone line.

The resort’s dedicated team strives to address all guest needs promptly and professionally, ensuring a comfortable and enjoyable stay.

Nearby Attractions to Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino is ideally situated at the entrance to Kananaskis Country, offering guests easy access to a variety of natural and recreational attractions.

Kananaskis Country

Just a short drive from the resort, Kananaskis Country provides a plethora of outdoor activities, including hiking, mountain biking, and wildlife viewing. The area is renowned for its stunning landscapes and diverse ecosystems.

Nakiska Ski Area

Approximately 15 minutes south of the resort, Nakiska Ski Area offers a range of terrains suitable for both beginners and experienced skiers. As the host of the Calgary ’88 Olympic Alpine events, it provides a memorable skiing experience.

Bow Valley Provincial Park

Located nearby, Bow Valley Provincial Park features scenic trails, picnic areas, and opportunities for fishing and canoeing. The park’s diverse flora and fauna make it a haven for nature enthusiasts.

Grotto Canyon

A short drive from the resort, Grotto Canyon offers a unique hiking experience through a narrow canyon adorned with ancient pictographs. In winter, the frozen creek bed allows for an ice walk, revealing stunning ice formations.

Yamnuska Wolfdog Sanctuary

Situated within a reasonable distance, the Yamnuska Wolfdog Sanctuary provides educational tours, allowing visitors to learn about wolfdogs and conservation efforts. It’s an enriching experience for animal lovers.

These attractions, among others, make Stoney Nakoda Resort & Casino a convenient base for exploring the natural beauty and recreational opportunities of the Alberta Rockies.

Guest Reviews and Ratings of Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino has received a range of feedback from guests, reflecting diverse experiences.

Overall Rating

On TripAdvisor, the resort holds an average rating of 3 out of 5 stars, based on 524 reviews.

Positive Feedback

Many guests appreciate the resort’s location near the Rockies, highlighting the spacious rooms and friendly staff. The indoor pool and hot tub are often mentioned as enjoyable amenities.

Areas for Improvement

Some reviews note that certain rooms appear dated and suggest updates. Additionally, the presence of cigarette smoke in the casino and lounge areas has been a concern for some visitors.

Recent Guest Experience

A guest in November 2021 described their stay as “adequate,” mentioning a smooth check-in process and a clean room, but noted the absence of a microwave and an initial issue with the room phone.

Overall, while many guests enjoy their time at Stoney Nakoda Resort & Casino, there are areas identified for potential enhancement to improve the guest experience.

Conclusion and Rating of Stoney Nakoda Resort & Casino

Stoney Nakoda Resort & Casino offers a unique experience as a gaming and leisure destination located near the breathtaking Canadian Rockies. With its blend of gaming options, accommodation, dining, and access to nearby attractions, the resort caters to a wide range of guests, from casual visitors to avid gamers and outdoor enthusiasts. However, while it excels in certain areas, guest feedback highlights room for improvement in others.

Ratings (Out of 10)

Trust & Fairness: 8/10
The casino operates under the Alberta Gaming, Liquor and Cannabis Commission (AGLC), ensuring adherence to strict regulatory standards. Transparency in operations and a focus on responsible gaming contribute to a high level of trust. However, occasional guest concerns about smoke in the casino and lounge slightly detract from this score.

Games & Software: 7/10
The casino offers a good selection of slot machines, table games, and poker, catering to diverse gaming preferences. The addition of off-track betting enhances variety. While the selection is sufficient, the gaming floor is relatively smaller compared to larger urban casinos, which might limit options for some players.

Bonuses & Promotions: 7/10
The Winner’s Edge Loyalty Program and seasonal promotions provide added value to guests. However, the bonus structure is fairly standard and does not stand out compared to larger or online casinos with more robust incentives.

Customer Support: 8/10
Customer service is accessible through multiple channels, including 24/7 front desk support, on-site staff, and online communication options. The staff is frequently described as friendly and helpful, though some areas, such as quicker issue resolution, could see improvement.

Overall Score: 7.5/10

Stoney Nakoda Resort & Casino is a solid choice for those seeking a blend of gaming, relaxation, and outdoor adventure. While it delivers in terms of location, amenities, and service, there are opportunities to enhance its offerings and guest experience to reach a higher standard of excellence.

Frequently Asked Questions about Stoney Nakoda Resort & Casino

1. Where is Stoney Nakoda Resort & Casino located?
   It is located at the entrance to Kananaskis Country, just 35 minutes west of Calgary, Alberta.
2. What types of games are available at the casino?
   The casino offers slot machines, table games like blackjack and roulette, poker, and off-track betting.
3. Does the casino have a hotel?
   Yes, the resort features 110 renovated rooms and suites with a variety of options, including family-friendly and luxury accommodations.
4. What dining options are available?
   Guests can dine at The Ridge restaurant, Sidelines Lounge, or enjoy themed buffets on select evenings.
5. Does the casino offer a loyalty program?
   Yes, the Winner’s Edge Loyalty Program allows guests to earn points for free play and enjoy additional benefits like dining discounts.
6. Is the resort family-friendly?
   Yes, it offers family suites, an indoor pool with a waterslide, and pet-friendly accommodations.
7. What are the nearby attractions?
   Attractions include Kananaskis Country, Nakiska Ski Area, Bow Valley Provincial Park, and the Yamnuska Wolfdog Sanctuary.
8. What are the casino’s operating hours?
   The slot machines operate from 10:00 a.m. to 3:00 a.m., and table games run from 2:00 p.m. to 2:00 a.m.
9. Is smoking allowed in the casino?
   Some guests have noted concerns about cigarette smoke in specific areas of the casino and lounge.
10. How can I contact customer support?
    Guests can reach the resort by calling +1 403-881-2830, emailing [email protected], or using the online contact form on the website.
11. What are the payment options at the casino?
    Payment methods include cash, credit/debit cards, and casino chips.
12. Is the casino safe?
    Yes, the resort employs security personnel, surveillance systems, and guest room safety measures for a secure environment.
13. Are there any special promotions or bonuses?
    Seasonal promotions, themed dining specials, and exclusive events are regularly offered at the casino.
14. Are pets allowed at the resort?
    Yes, the resort offers pet-friendly accommodations for an additional fee.
15. Does the casino host live entertainment?
    Yes, the resort features live music, comedy shows, and special events throughout the year.