Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands Review

Shorelines Casino Thousand Islands, located in the picturesque town of Gananoque, Ontario, is a hub for entertainment, gaming, and leisure in the renowned Thousand Islands region. Nestled conveniently off Highway 401, the casino attracts both locals and tourists alike with its welcoming atmosphere and diverse offerings.

Location and Overview

Situated at 380 Highway 2, Shorelines Casino Thousand Islands serves as a key destination for those exploring the natural beauty of the Thousand Islands area. Its accessible location makes it a convenient stop for travelers, offering a mix of excitement and relaxation. Spanning 15,000 square feet, the casino features a modern gaming floor, a cozy dining space, and a variety of special events that cater to a wide range of interests.

Shorelines Casino Thousand Islands: Where entertainment meets the scenic charm of the Thousand Islands

Name and Identity

Originally opened in June 2002 under the name Thousand Islands Charity Casino, the venue was later renamed OLG Casino Thousand Islands as part of Ontario’s government-operated gaming facilities. In 2016, following its acquisition by Great Canadian Entertainment, it was rebranded to its current identity as Shorelines Casino Thousand Islands. This change aligns with Great Canadian Entertainment’s broader brand presence across Ontario and reflects its commitment to delivering high-quality entertainment experiences under the unified “Shorelines” brand.

The transition to Shorelines Casino Thousand Islands brought updates to the facility, including modernized gaming options, enhanced amenities, and a focus on guest satisfaction, solidifying its reputation as a premier destination in Ontario.

In Canada, there are four casinos operating under the Shorelines Casino brand, all located in the province of Ontario:

• Shorelines Casino Belleville: Opened in 2017, this casino offers over 450 modern slot machines and popular table games.
• Shorelines Casino Peterborough: Opened in 2018, it features a variety of slot machines and traditional table games.
• Shorelines Casino Thousand Islands: Located in Gananoque, this casino provides approximately 550 slot machines and 26 table games.
• Shorelines Slots at Kawartha Downs: This venue offers slot machines and is located in Fraserville, near Peterborough.

All of these casinos are managed by Great Canadian Entertainment.

Gaming Options at Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands in Gananoque, Ontario, is a premier destination for gaming enthusiasts, offering a variety of gaming options to cater to players of all preferences and skill levels. The casino’s gaming floor combines traditional table games, state-of-the-art slots, and electronic gaming for a well-rounded experience.

Slot Machines

Shorelines Casino Thousand Islands boasts approximately 480 slot machines, ranging from classic three-reel games to the latest video slots. With betting options starting at $0.01 per line, there is something for everyone, whether you’re a casual player or a high-roller. Popular slot titles include Wheel of Fortune, Monopoly, and a selection of progressive jackpot games that can lead to life-changing payouts.

Table Games

The casino offers 26 live table games, providing a rich array of options for fans of cards, dice, and strategy. Guests can enjoy:

• Blackjack: A classic card game where players aim to beat the dealer without going over 21.
• Roulette: Bet on numbers, colors, or combinations and watch the wheel determine the winner.
• Baccarat: A simple yet strategic game where players bet on either the banker or player hand to win.
• Three Card Poker: A poker-based game that combines fast-paced action with straightforward rules.
• Ultimate Texas Hold’em: Play against the dealer in this exciting variation of poker.
• High Card Flush: Focus on creating the highest number of cards in the same suit for big rewards.

Electronic Table Games

Shorelines Casino Thousand Islands also features electronic versions of popular table games, ideal for those looking for a modern gaming experience. Options include:

• Electronic Roulette
• Electronic Blackjack

These games blend the familiarity of traditional tables with the convenience and speed of technology, providing a perfect introduction for new players while maintaining the excitement for seasoned gamers.

Poker Room

Poker enthusiasts will find a dedicated poker room at Shorelines Casino Thousand Islands, hosting cash games and regular tournaments. Whether you’re a beginner or an experienced player, the poker room provides a welcoming and competitive environment for Texas Hold’em and other popular formats.

High Limit Gaming

For those seeking higher stakes, Shorelines Casino Thousand Islands offers exclusive high-limit gaming areas. These spaces provide an elevated experience with luxurious seating, personalized service, and higher betting limits.

Gaming Summary

Gaming Type	Details
Slot Machines	Over 480 games with options from $0.01 bets to high-stakes progressive jackpots.
Table Games	26 live games including Blackjack, Roulette, Baccarat, and poker variations.
Electronic Tables	Modernized digital versions of Roulette and Blackjack.
Poker Room	Cash games and regular tournaments for all skill levels.
High Limit Areas	Exclusive zones for high-stakes players.

Shorelines Casino Thousand Islands delivers a diverse gaming experience in an inviting and modern setting, ensuring every visit is memorable.

Payment Methods and Withdrawal Policies at Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands in Gananoque, Ontario, offers patrons a variety of payment options to facilitate both deposits and withdrawals, ensuring a seamless gaming experience. Understanding these methods and associated policies is essential for effective financial planning during your visit.

Accepted Payment Methods

Shorelines Casino Thousand Islands accepts several payment options for deposits and withdrawals:

• Credit and Debit Cards: Major cards such as Visa, MasterCard, and American Express are accepted, providing a convenient and widely recognized method for transactions.
• Cash: Cash transactions are facilitated at the casino’s cashier cages, allowing for immediate deposits and withdrawals.
• Electronic Funds Transfer (EFT): Some patrons may opt for EFTs, enabling direct transfers between bank accounts and the casino.

Withdrawal Policies and Limits

While specific withdrawal limits at Shorelines Casino Thousand Islands are not publicly detailed, it’s common practice for casinos to implement certain restrictions:

• Minimum Withdrawal Amounts: Typically, casinos set a minimum withdrawal threshold, often ranging from $10 to $50, to streamline processing.
• Maximum Withdrawal Limits: Maximum withdrawal amounts can vary based on the payment method and the player’s status. For instance, standard limits might range from $2,000 to $50,000 per month, with higher limits potentially available for VIP members.
• Processing Times: Withdrawal processing times depend on the chosen method. Cash withdrawals are immediate, while card transactions and EFTs may take several business days to process.

Verification Procedures

To comply with regulatory standards and ensure security, Shorelines Casino Thousand Islands may require patrons to undergo identity verification before processing withdrawals. This process typically involves presenting valid identification and, in some cases, proof of address.

Recommendations for Patrons

• Check Limits: Before initiating a withdrawal, inquire about any applicable limits to plan your transactions accordingly.
• Prepare Documentation: Have necessary identification documents ready to facilitate a smooth verification process.
• Consult Staff: For detailed information on payment methods and withdrawal policies, consult the casino’s customer service representatives.

By familiarizing yourself with these payment and withdrawal options, you can enjoy a more streamlined and enjoyable experience at Shorelines Casino.

Loyalty Programs, Promotions, and Bonuses at Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands offers a comprehensive array of loyalty programs, promotions, and bonuses designed to enhance the gaming experience and reward patronage.

Great Canadian Rewards Program

The Great Canadian Rewards program is a multi-tiered loyalty system that allows members to accumulate points through gameplay. These points can be redeemed for various benefits, including free play, dining credits, and exclusive event invitations. The program features multiple tiers, each offering progressively greater rewards and privileges.

Promotional Events

Shorelines Casino Thousand Islands regularly hosts a variety of promotions to engage and reward guests:

• Money Mondays: Every Monday, members have the opportunity to win up to $500 in Bonus U-Spin Free Play between 12 PM and 8 PM. Participation requires using the Great Canadian Rewards card on eligible slot machines and meeting the minimum wagering requirement to spin for a prize.
• Birthday Free Play: Members celebrating their birthday receive complimentary free play credits and dining discounts, adding a personalized touch to their special day.
• Jackpot Party: On designated dates, the casino hosts events where players can win additional prizes and enjoy special entertainment, enhancing the overall gaming atmosphere.

Dining Promotions

The casino’s dining venues frequently offer specials and discounts:

• Play What You Eat: Guests can enjoy a meal and receive a matching amount in free play credits, effectively combining dining and gaming experiences.
• Daily Specials: Restaurants within the casino feature daily menu specials, providing variety and value to guests.

Exclusive Member Benefits

Members of the Great Canadian Rewards program enjoy additional perks:

• Priority Service: Access to dedicated lines and services for expedited assistance.
• Exclusive Invitations: Opportunities to attend special events, tournaments, and entertainment showcases.
• Discounts: Reduced rates on dining, merchandise, and partner services.

By participating in these programs and promotions, guests at Shorelines Casino Thousand Islands can significantly enhance their gaming and entertainment experiences, enjoying a range of benefits tailored to reward their loyalty and engagement.

Dining Options at Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands in Gananoque, Ontario, offers a variety of dining experiences to complement its gaming and entertainment offerings. Guests can enjoy a range of culinary options, from casual bites to more refined meals, all within the casino premises.

Windward Restaurant & Lounge

The primary dining venue at Shorelines Casino Thousand Islands is the Windward Restaurant & Lounge, which provides a relaxed atmosphere and a diverse menu. Patrons can choose from a selection of North American dishes, including:

• Starters: Options such as quesadillas, traditional nachos, and chicken tenders served with plum sauce.
• Soups and Salads: Offerings include Caesar, garden, and Greek salads, with the option to add protein like chicken, salmon, or steak to create a more substantial entrée.
• Sandwiches and Burgers: The menu features items like the classic burger, the Shoreline burger topped with peameal bacon, sautéed mushrooms, onions, Havarti cheese, and crispy onion rings, as well as traditional club sandwiches. These dishes are typically accompanied by a choice of fresh salad, fresh-cut fries, or the soup of the day, with an option to upgrade to poutine for an additional cost.

All-Day Breakfast

For those who enjoy breakfast at any time, the Windward Restaurant & Lounge offers an all-day breakfast menu, allowing guests to indulge in their morning favorites throughout the day.

Dining Specials and Promotions

Shorelines Casino Thousand Islands frequently features dining specials and promotions to enhance the guest experience. These may include discounted meal options, themed dining events, and exclusive offers for members of the Great Canadian Rewards program.

Operating Hours

The Windward Restaurant & Lounge operates daily, aligning with the casino’s hours to provide convenient dining options for guests. It’s advisable to check the casino’s official website or contact them directly for the most current operating hours and any special events or promotions.

Whether you’re looking for a quick snack between games or a leisurely meal, Shorelines Casino Thousand Islands dining options are designed to cater to a variety of tastes and preferences, ensuring a satisfying culinary experience for all visitors.

Accommodation Options Near Shorelines Casino Thousand Islands

While Shorelines Casino Thousand Islands in Gananoque, Ontario, does not have an on-site hotel, visitors can choose from a variety of nearby accommodations to suit different preferences and budgets. Here are some options:

Tru by Hilton Gananoque

Located directly across from Shorelines Casino Thousand Islands, Tru by Hilton Gananoque offers modern amenities, including a heated indoor pool, fitness center, and complimentary hot breakfast. Its proximity to the casino makes it a convenient choice for guests seeking easy access to gaming and entertainment.

Holiday Inn Express 1000 Islands Gananoque

Situated approximately 0.5 kilometers from the casino, this hotel provides comfortable rooms, an indoor pool, and a complimentary breakfast buffet. Guests can enjoy modern accommodations with convenient access to local attractions.

Travelodge by Wyndham Gananoque

Located about 0.6 kilometers from Shorelines Casino Thousand Islands, Travelodge offers budget-friendly accommodations with amenities such as free Wi-Fi, complimentary breakfast, and an outdoor pool. Its close proximity to the casino and other local attractions makes it a practical option for travelers.

Colonial Resort & Spa

Approximately 1.5 kilometers from the casino, Colonial Resort & Spa features a range of amenities, including an indoor pool, spa services, and complimentary breakfast. The resort offers a more extensive experience for guests looking to relax and unwind.

1000 Islands Bed and Breakfast – The Bulloch House

For a more intimate and historic experience, this boutique bed and breakfast is located near the St. Lawrence River and offers luxurious accommodations with personalized service. Guests can enjoy a unique stay in a Victorian mansion, just a short distance from the casino.

These accommodations provide a range of options for visitors planning to enjoy the gaming and entertainment offerings at Shorelines Casino Thousand Islands, ensuring a comfortable and convenient stay in the Gananoque area.

Security Measures at Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands prioritizes the safety and security of its patrons and staff by implementing comprehensive measures to ensure a secure gaming environment.

Surveillance Systems

The casino is equipped with advanced surveillance technology, including high-definition cameras strategically placed throughout the premises. These systems monitor gaming areas, entrances, and other key locations to deter and detect any suspicious activities.

Trained Security Personnel

A dedicated team of trained security professionals is present on-site to oversee operations and respond promptly to any incidents. Their presence ensures that guests can enjoy their experience with confidence.

Access Control

To maintain a safe environment, Shorelines Casino Thousand Islands enforces strict access control measures. This includes verifying the age and identification of all patrons upon entry, ensuring compliance with legal requirements and preventing unauthorized access.

Emergency Preparedness

The casino has established emergency response protocols to handle various situations effectively. Regular drills and staff training are conducted to ensure preparedness for any unforeseen events, prioritizing the well-being of guests and employees.

By integrating these security measures, Shorelines Casino Thousand Islands demonstrates its commitment to providing a safe and enjoyable gaming experience for all visitors.

Nearby Attractions to Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands is situated in Gananoque, Ontario, a region renowned for its natural beauty and cultural landmarks. Visitors can explore a variety of attractions in close proximity to the casino, enhancing their overall experience.

Thousand Islands Playhouse

Located approximately 2 kilometers from the casino, the Thousand Islands Playhouse offers a range of theatrical performances in a picturesque riverside setting. The venue is known for its high-quality productions and has been a cultural staple in the community since 1982.

1000 Islands History Museum

Situated about 1.5 kilometers from Shorelines Casino Thousand Islands, this museum provides insights into the rich history and ecology of the Thousand Islands region. Exhibits cover topics from Indigenous cultures to the area’s development as a popular tourist destination.

Gananoque Boat Line

Approximately 1.5 kilometers away, Gananoque Boat Line offers cruises through the Thousand Islands, allowing visitors to experience the scenic beauty and learn about the area’s history. Tours vary in length and often include views of notable sites such as Boldt Castle.

Confederation Park

Just 1 kilometer from the casino, Confederation Park is a tranquil space featuring walking paths, sculptures, and views of the Gananoque River. It’s an ideal spot for a leisurely stroll or a picnic.

Arthur Child Heritage Museum

Located approximately 1.5 kilometers from Shorelines Casino Thousand Islands, this museum offers exhibits on the cultural and natural heritage of the Thousand Islands. Interactive displays and artifacts provide an engaging experience for visitors of all ages.

These attractions offer a diverse range of experiences, from cultural enrichment to outdoor adventures, all within a short distance from Shorelines Casino Thousand Islands.

Guest Reviews and Ratings of Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands in Gananoque, Ontario, has garnered a range of feedback from its patrons, reflecting diverse experiences and perspectives.

Overall Rating

On TripAdvisor, the casino holds an average rating of 3.5 out of 5 stars, based on 437 reviews.

This indicates a mix of positive and neutral sentiments among visitors.

Positive Feedback

Many guests appreciate the casino’s convenient location and ample parking facilities. For instance, a reviewer noted, “Convenient location and lots of parking – we felt very safe when leaving.”

Additionally, the variety of slot machines and friendly staff have been highlighted as positive aspects. Another patron mentioned, “It was a nice casino, lots of different machines – friendly people greet you when you arrive.”

Areas for Improvement

Some visitors have expressed concerns regarding the casino’s atmosphere and maintenance. One guest described their experience as “Very bad… Bad lighting, no music and very depressing.”

Another review pointed out cleanliness issues, stating, “Very disappointing dirty and poorly maintained. Exterior was filthy with bird droppings outside the entrance.”

While Shorelines Casino Thousand Islands receives praise for its location, variety of gaming options, and customer service, there are areas identified by patrons that could benefit from attention, particularly concerning ambiance and facility upkeep. Prospective visitors may find it helpful to consider these varied experiences when planning their visit.

Conclusion and Rating of Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands in Gananoque, Ontario, serves as a prominent entertainment destination in the Thousand Islands region. With its convenient location, diverse gaming options, and welcoming atmosphere, it caters to a wide range of guests, from casual visitors to gaming enthusiasts. However, some feedback highlights areas for improvement, such as ambiance and facility maintenance. Overall, the casino offers a solid experience with room for growth in specific aspects.

Casino Rating (0 to 10)

• Trust & Fairness: 8/10
  Shorelines Casino Thousand Islands operates under the regulations of the Ontario Lottery and Gaming Corporation (OLG), ensuring transparency and fairness in its gaming practices. Regular audits and compliance with local laws reinforce a sense of reliability. Some patrons have noted minor concerns about the gaming environment, but overall, the casino is trusted by its audience.
• Games & Software: 8/10
  The casino offers a wide variety of slot machines, table games, and electronic gaming options. While the selection is appealing, the lack of an on-site poker room (with only occasional tournaments) and fewer high-tech innovations compared to larger casinos slightly limit its scope.
• Bonuses & Promotions: 8/10
  The Great Canadian Rewards program provides loyalty benefits, and regular promotions like “Money Mondays” and dining discounts enhance the value for guests. However, compared to larger casinos with more extensive promotional offerings, Shorelines Casino Thousand Islands has fewer high-value or frequent bonus opportunities.
• Customer Support: 8/10
  Guests frequently praise the friendly and professional staff who assist with both gaming and general inquiries. The presence of dedicated security and support personnel enhances the overall guest experience.

Final Score: 8/10

Shorelines Casino Thousand Islands is a well-regarded destination that balances entertainment, safety, and service. While there is room for improvement in terms of promotional offerings and facility enhancements, its solid reputation and reliable operation make it a worthwhile stop for visitors to the Thousand Islands area.

Frequently Asked Questions about Shorelines Casino Thousand Islands

1. Where is Shorelines Casino Thousand Islands located?
   Shorelines Casino Thousand Islands is located at 380 Highway 2, Gananoque, Ontario, in the Thousand Islands region.
2. What games are available at Shorelines Casino Thousand Islands?
   The casino offers slot machines, table games like blackjack, roulette, and baccarat, as well as electronic table games.
3. Does Shorelines Casino Thousand Islands have a loyalty program?
   Yes, the Great Canadian Rewards program allows players to earn and redeem points for various perks such as free play and dining discounts.
4. Are there dining options at Shorelines Casino Thousand Islands?
   Yes, the Windward Restaurant & Lounge offers a variety of North American dishes and specials, including all-day breakfast.
5. Is there a hotel on-site at Shorelines Casino Thousand Islands?
   No, there is no on-site hotel, but several nearby accommodations, such as Tru by Hilton Gananoque and Holiday Inn Express, are available.
6. What security measures does the casino have in place?
   The casino features advanced surveillance, trained security staff, and strict access control to ensure a safe environment.
7. What promotions and bonuses are available?
   Regular promotions include “Money Mondays,” birthday rewards, and dining specials. Guests can also benefit from the loyalty program for additional perks.
8. What attractions are near Shorelines Casino Thousand Islands?
   Nearby attractions include the Thousand Islands Playhouse, Gananoque Boat Line, and 1000 Islands History Museum.
9. What are the casino’s operating hours?
   Shorelines Casino Thousand Islands operates daily, but specific hours may vary. It is best to check their website or call for current information.
10. Is smoking allowed inside the casino?
    No, smoking is prohibited inside the casino premises.
11. Does the casino offer poker games?
    While Shorelines Casino Thousand Islands does not have a dedicated poker room, it occasionally hosts poker tournaments.
12. Is parking available at the casino?
    Yes, the casino provides ample free parking for its guests.